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Problema insolucionável

PiggZ

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PiggZ
 

PiggZ

Postado
Postado

Bom galera, já procurei em diversos forums sobre esse meu problema e não achei solução.

É o seguinte, eu consigo me conectar à internet, mas depois de 5 minutos (esse tempo pode chegar até uma hora, duas horas sem cair a internet) ela simplesmente cai, a quantidade de bytes recebidos para. Isso acontece frequentemente e só consigo restaurar a internet se der restart no modem.

O modelo é Motorola Sb5101i

Dados de sinal:

Downstream Value

Frequency 471000000 Hz

Signal To Noise Ratio 38.1 dB

Power Level 18.4 dBmV

Upstream Value

Channel ID 3

Frequency 29600000 Hz

Power 49.2 dBmV

Aí estão os logs do modem:

Time Priority Code Description

1970-01-01 00:06:18 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.

1970-01-01 00:06:07 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

1970-01-01 00:06:06 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

1970-01-01 00:05:47 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

1970-01-01 00:05:47 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

1970-01-01 00:05:41 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

1970-01-01 00:05:41 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1)

1970-01-01 00:03:08 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

1970-01-01 00:03:08 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2)

1970-01-01 00:00:25 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

1970-01-01 00:00:06 6-Notice M571.1 Ethernet link up - ready to pass packets

2012-05-23 06:44:41 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

2012-05-23 06:44:07 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

2012-05-23 06:43:45 6-Notice M572.0 Rng Rsp Abort Status - Reinitialize MAC...

2012-05-23 06:43:45 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

1970-01-01 00:00:19 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.

1970-01-01 00:00:13 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3)

1970-01-01 00:00:06 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

1970-01-01 00:00:06 6-Notice M571.1 Ethernet link up - ready to pass packets

1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active

2012-05-23 06:35:57 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.

2012-05-23 06:35:43 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

2012-05-23 06:35:35 6-Notice M572.0 Rng Rsp Abort Status - Reinitialize MAC...

2012-05-23 06:35:35 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

1970-01-01 00:00:48 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.

1970-01-01 00:00:36 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

1970-01-01 00:00:05 6-Notice M571.1 Ethernet link up - ready to pass packets

1970-01-01 00:00:03 6-Notice M571.4 Ethernet link dormant - not currently active

2012-05-23 02:33:33 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.

2012-05-23 02:33:14 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

2012-05-23 02:32:50 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

2012-05-23 02:32:13 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3)

2012-05-23 02:31:57 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-23 02:31:35 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

2012-05-23 02:31:34 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-23 02:31:33 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

2012-05-23 02:31:33 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-23 02:31:31 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 02:31:31 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2)

2012-05-23 02:29:25 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 02:29:25 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1)

2012-05-23 02:26:41 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

2012-05-23 02:26:34 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

2012-05-23 02:26:08 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3)

2012-05-23 02:25:42 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

2012-05-23 02:25:42 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-23 02:25:23 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

2012-05-23 02:25:22 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-23 02:25:17 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 02:25:17 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2)

2012-05-23 02:23:12 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 02:23:12 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1)

2012-05-23 02:20:56 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

2012-05-23 02:20:38 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3)

2012-05-23 02:20:02 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

2012-05-23 02:19:56 6-Notice M572.0 Rng Rsp Abort Status - Reinitialize MAC...

2012-05-23 02:19:56 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

1970-01-01 00:00:35 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.

1970-01-01 00:00:24 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

1970-01-01 00:00:06 6-Notice M571.1 Ethernet link up - ready to pass packets

1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active

2012-05-23 01:57:33 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 01:57:33 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2)

2012-05-23 01:54:35 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 01:54:35 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1)

2012-05-23 01:52:01 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 01:52:01 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

2012-05-23 01:48:37 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 01:48:37 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3)

2012-05-23 01:45:16 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-23 01:45:10 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 01:45:10 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2)

2012-05-23 01:42:46 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 01:42:46 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1)

2012-05-23 01:39:47 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

2012-05-23 01:38:36 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

2012-05-23 01:38:10 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3)

2012-05-23 01:36:56 6-Notice M572.0 Rng Rsp Abort Status - Reinitialize MAC...

2012-05-23 01:36:56 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

2012-05-22 23:52:05 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.

2012-05-22 23:51:56 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-22 23:51:53 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

2012-05-22 23:51:52 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-22 23:51:34 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

2012-05-22 23:51:34 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-22 23:51:32 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

2012-05-22 23:51:32 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-22 23:51:31 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-22 23:51:31 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2)

2012-05-22 23:48:58 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-22 23:48:58 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1)

2012-05-22 23:48:45 6-Notice M571.1 Ethernet link up - ready to pass packets

2012-05-22 23:48:33 6-Notice M571.4 Ethernet link dormant - not currently active

2012-05-22 23:48:33 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1)

2012-05-22 23:46:27 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

2012-05-22 23:46:18 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

2012-05-22 23:45:52 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3)

2012-05-22 23:45:51 6-Notice M571.1 Ethernet link up - ready to pass packets

2012-05-22 23:45:47 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3)

2012-05-22 23:45:34 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

Enfim, já não sei o que fazer, não sei se o problema é no modem, no cabo da rua, no cabo aqui em casa mesmo, ou no virtua. Alguém sabe resolver esse problema?

Desde já, agradeço.

Link para o comentário
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  • 5 meses depois...
khyron
 

khyron

Postado
Postado
Bom galera, já procurei em diversos forums sobre esse meu problema e não achei solução.

É o seguinte, eu consigo me conectar à internet, mas depois de 5 minutos (esse tempo pode chegar até uma hora, duas horas sem cair a internet) ela simplesmente cai, a quantidade de bytes recebidos para. Isso acontece frequentemente e só consigo restaurar a internet se der restart no modem.

O modelo é Motorola Sb5101i

Dados de sinal:

Downstream Value

Frequency 471000000 Hz

Signal To Noise Ratio 38.1 dB

Power Level 18.4 dBmV

Upstream Value

Channel ID 3

Frequency 29600000 Hz

Power 49.2 dBmV

Aí estão os logs do modem:

Time Priority Code Description

1970-01-01 00:06:18 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.

1970-01-01 00:06:07 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

1970-01-01 00:06:06 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

1970-01-01 00:05:47 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

1970-01-01 00:05:47 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

1970-01-01 00:05:41 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

1970-01-01 00:05:41 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1)

1970-01-01 00:03:08 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

1970-01-01 00:03:08 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2)

1970-01-01 00:00:25 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

1970-01-01 00:00:06 6-Notice M571.1 Ethernet link up - ready to pass packets

2012-05-23 06:44:41 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

2012-05-23 06:44:07 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

2012-05-23 06:43:45 6-Notice M572.0 Rng Rsp Abort Status - Reinitialize MAC...

2012-05-23 06:43:45 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

1970-01-01 00:00:19 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.

1970-01-01 00:00:13 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3)

1970-01-01 00:00:06 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

1970-01-01 00:00:06 6-Notice M571.1 Ethernet link up - ready to pass packets

1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active

2012-05-23 06:35:57 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.

2012-05-23 06:35:43 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

2012-05-23 06:35:35 6-Notice M572.0 Rng Rsp Abort Status - Reinitialize MAC...

2012-05-23 06:35:35 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

1970-01-01 00:00:48 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.

1970-01-01 00:00:36 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

1970-01-01 00:00:05 6-Notice M571.1 Ethernet link up - ready to pass packets

1970-01-01 00:00:03 6-Notice M571.4 Ethernet link dormant - not currently active

2012-05-23 02:33:33 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.

2012-05-23 02:33:14 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

2012-05-23 02:32:50 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

2012-05-23 02:32:13 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3)

2012-05-23 02:31:57 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-23 02:31:35 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

2012-05-23 02:31:34 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-23 02:31:33 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

2012-05-23 02:31:33 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-23 02:31:31 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 02:31:31 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2)

2012-05-23 02:29:25 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 02:29:25 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1)

2012-05-23 02:26:41 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

2012-05-23 02:26:34 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

2012-05-23 02:26:08 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3)

2012-05-23 02:25:42 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

2012-05-23 02:25:42 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-23 02:25:23 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

2012-05-23 02:25:22 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-23 02:25:17 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 02:25:17 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2)

2012-05-23 02:23:12 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 02:23:12 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1)

2012-05-23 02:20:56 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

2012-05-23 02:20:38 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3)

2012-05-23 02:20:02 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

2012-05-23 02:19:56 6-Notice M572.0 Rng Rsp Abort Status - Reinitialize MAC...

2012-05-23 02:19:56 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

1970-01-01 00:00:35 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.

1970-01-01 00:00:24 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

1970-01-01 00:00:06 6-Notice M571.1 Ethernet link up - ready to pass packets

1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active

2012-05-23 01:57:33 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 01:57:33 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2)

2012-05-23 01:54:35 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 01:54:35 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1)

2012-05-23 01:52:01 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 01:52:01 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

2012-05-23 01:48:37 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 01:48:37 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3)

2012-05-23 01:45:16 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-23 01:45:10 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 01:45:10 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2)

2012-05-23 01:42:46 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-23 01:42:46 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1)

2012-05-23 01:39:47 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

2012-05-23 01:38:36 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

2012-05-23 01:38:10 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3)

2012-05-23 01:36:56 6-Notice M572.0 Rng Rsp Abort Status - Reinitialize MAC...

2012-05-23 01:36:56 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

2012-05-22 23:52:05 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.

2012-05-22 23:51:56 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-22 23:51:53 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

2012-05-22 23:51:52 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-22 23:51:34 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

2012-05-22 23:51:34 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-22 23:51:32 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

2012-05-22 23:51:32 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

2012-05-22 23:51:31 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-22 23:51:31 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2)

2012-05-22 23:48:58 3-Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

2012-05-22 23:48:58 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1)

2012-05-22 23:48:45 6-Notice M571.1 Ethernet link up - ready to pass packets

2012-05-22 23:48:33 6-Notice M571.4 Ethernet link dormant - not currently active

2012-05-22 23:48:33 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1)

2012-05-22 23:46:27 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)

2012-05-22 23:46:18 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC

2012-05-22 23:45:52 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3)

2012-05-22 23:45:51 6-Notice M571.1 Ethernet link up - ready to pass packets

2012-05-22 23:45:47 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3)

2012-05-22 23:45:34 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

Enfim, já não sei o que fazer, não sei se o problema é no modem, no cabo da rua, no cabo aqui em casa mesmo, ou no virtua. Alguém sabe resolver esse problema?

Desde já, agradeço.

O meu tem o mesmo problema

motorola da net Modelo: svg1202

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