Hugo Monteiro Rodrigues

Boa tarde amigos, a mais de um mês venho experimentando lags ao jogar Overwatch no PS4, mesmo com minha internet funcionando normalmente, inclusive em outros jogos, depois de muita pesquisa descobri um serviço da Blizzard para analisar a conexão com os servidores, fiz o teste mas não consigo ler os dados, e o suporte deles foi bem evasivo quando fiz contato. Vou colar aqui o log dos testes de MTR, Traceroute e Ping e gostaria de saber se alguém pode me ajudar a interpretar. ps.: Os asteriscos no traceroute chamaram a atenção do atendente mas ele jogou o problema pra sony pps.: uso internet via rádio mas nunca tive problemas tão longos com jogos como este. Desde já agradeço. TRACEROUTE: traceroute to 168.194.18.131 (168.194.18.131), 15 hops max, 60 byte packets 1 24.105.40.5 (24.105.40.5) 1.844 ms 2.025 ms 2.110 ms 2 24.105.62.146 (24.105.62.146) 1.047 ms 1.176 ms 1.201 ms 3 37.244.1.100 (37.244.1.100) 1.306 ms 1.346 ms 1.402 ms 4 24.105.31.3 (24.105.31.3) 32.994 ms 33.180 ms 33.246 ms 5 24.105.31.47 (24.105.31.47) 33.235 ms 33.344 ms 33.355 ms 6 24.105.31.51 (24.105.31.51) 33.218 ms 33.108 ms 33.117 ms 7 37.244.8.32 (37.244.8.32) 32.836 ms 32.958 ms 33.001 ms 8 206.41.108.21 (206.41.108.21) 32.651 ms 32.670 ms 32.684 ms 9 * * * 10 * * * 11 * * * 12 177-069-228-197.static.ctbctelecom.com.br (177.69.228.197) 166.600 ms 166.591 ms 166.610 ms 13 static-168-194-18-131.brsimples.net.br (168.194.18.131) 166.550 ms 166.686 ms 166.676 ms 24/06/2017 18:28:10 UTC -------------------- TRACEROUTE: traceroute to 168.194.18.131 (168.194.18.131), 15 hops max, 60 byte packets 1 24.105.8.6 (24.105.8.6) 0.680 ms 0.943 ms 1.101 ms 2 24.105.30.148 (24.105.30.148) 0.821 ms 0.947 ms 0.947 ms 3 37.244.0.100 (37.244.0.100) 1.338 ms 1.417 ms 1.517 ms 4 24.105.31.1 (24.105.31.1) 63.042 ms 63.054 ms 63.097 ms 5 24.105.31.21 (24.105.31.21) 63.059 ms 63.250 ms 63.285 ms 6 24.105.31.49 (24.105.31.49) 63.053 ms 63.035 ms 63.091 ms 7 24.105.31.51 (24.105.31.51) 63.151 ms 63.269 ms 63.272 ms 8 37.244.8.32 (37.244.8.32) 63.110 ms 62.833 ms 62.846 ms 9 206.41.108.21 (206.41.108.21) 62.631 ms 62.726 ms 62.716 ms 10 * * * 11 * * * 12 * * * 13 177-069-228-197.static.ctbctelecom.com.br (177.69.228.197) 197.500 ms 197.597 ms 197.672 ms 14 static-168-194-18-131.brsimples.net.br (168.194.18.131) 197.339 ms 197.584 ms 197.342 ms 24/06/2017 18:28:10 UTC -------------------- PING: PING 168.194.18.131 (168.194.18.131) 56(84) bytes of data. 64 bytes from 168.194.18.131: icmp_seq=1 ttl=50 time=197 ms 64 bytes from 168.194.18.131: icmp_seq=2 ttl=50 time=197 ms 64 bytes from 168.194.18.131: icmp_seq=3 ttl=50 time=197 ms 64 bytes from 168.194.18.131: icmp_seq=4 ttl=50 time=198 ms --- 168.194.18.131 ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 3004ms rtt min/avg/max/mdev = 197.406/197.657/198.216/0.550 ms 24/06/2017 18:28:10 UTC -------------------- PING: PING 168.194.18.131 (168.194.18.131) 56(84) bytes of data. 64 bytes from 168.194.18.131: icmp_seq=1 ttl=51 time=166 ms 64 bytes from 168.194.18.131: icmp_seq=2 ttl=51 time=166 ms 64 bytes from 168.194.18.131: icmp_seq=3 ttl=51 time=166 ms 64 bytes from 168.194.18.131: icmp_seq=4 ttl=51 time=166 ms --- 168.194.18.131 ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 3001ms rtt min/avg/max/mdev = 166.556/166.601/166.682/0.049 ms 24/06/2017 18:28:10 UTC -------------------- MTR: Start: Sat Jun 24 18:28:10 2017 HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1.|-- 24.105.8.6 0.0% 10 0.6 0.6 0.4 0.8 0.0 2.|-- 24.105.30.148 0.0% 10 1.0 0.9 0.7 1.3 0.0 3.|-- 37.244.0.100 0.0% 10 1.9 1.5 1.2 2.1 0.0 4.|-- 24.105.31.1 0.0% 10 63.3 63.1 63.0 63.3 0.0 5.|-- 24.105.31.21 0.0% 10 63.2 63.8 63.1 68.5 1.6 6.|-- 24.105.31.49 0.0% 10 63.2 63.4 63.1 64.8 0.5 7.|-- 24.105.31.51 0.0% 10 63.3 64.0 63.1 70.3 2.2 8.|-- 37.244.8.32 0.0% 10 64.1 63.1 62.9 64.1 0.0 9.|-- 206.41.108.21 0.0% 10 67.4 66.1 62.7 70.6 3.5 10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 13.|-- 177-069-228-197.static.ctbctelecom.com.br 0.0% 10 197.5 235.6 197.4 396.7 73.5 14.|-- static-168-194-18-131.brsimples.net.br 0.0% 10 197.6 197.5 197.4 197.6 0.0 24/06/2017 18:28:10 UTC -------------------- MTR: Start: Sat Jun 24 18:28:10 2017 HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1.|-- 24.105.40.5 0.0% 10 0.5 0.6 0.4 1.3 0.0 2.|-- 24.105.62.146 0.0% 10 1.1 1.1 1.1 1.3 0.0 3.|-- 37.244.1.100 0.0% 10 1.5 1.5 1.3 1.6 0.0 4.|-- 24.105.31.3 0.0% 10 33.0 33.1 33.0 33.4 0.0 5.|-- 24.105.31.47 0.0% 10 33.6 33.2 32.9 33.6 0.0 6.|-- 24.105.31.51 0.0% 10 33.1 33.1 33.0 33.3 0.0 7.|-- 37.244.8.32 0.0% 10 34.3 33.1 32.8 34.3 0.3 8.|-- 206.41.108.21 0.0% 10 32.7 32.7 32.7 32.9 0.0 9.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 12.|-- 177-069-228-197.static.ctbctelecom.com.br 0.0% 10 166.5 178.0 166.5 224.9 23.9 13.|-- static-168-194-18-131.brsimples.net.br 0.0% 10 166.5 166.5 166.5 166.7 0.0 24/06/2017 18:28:10 UTC --------------------