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fgenardier

Notebook problemático

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Boa noite!

Comprei meu notebook tem cerca de um ano, até menos. Ultimamente, ele vem apresentando alguns incômodos. Primeiro, as vezes (agora ficando mais frequente) a inicialização do sistema, tanto quando ligo ou quando reinicio, é lentíssima. Trava na tela antes da senha, na tela iniciar e na área de trabalho. E algumas vezes esse problema tem se estendido para a internet. Uso minimodem e sexta-feira (26/07) conseguia conectar-me, mas não navegar. Tentei no Chrome e no Firefox, mas nada. Tentei até mesmo utilizar outra forma de conexão (wi-fi do celular) e mesmo assim nada, embora o notebook mostrasse que eu estava conectada. As vezes, também não conseguia localizar a rede. Ontem o problema se resolveu, mas não sei quanto tempo durará. Enfim, já passei o meu antivírus (McAfee), o Malwarebytes e o CCleaner, mas o problema persiste. Inicialização lenta, problemas com conexão. Aliás, agora consigo acessar a internet através do navegador, mas programas instalados no note (Skype, por exemplo) não detectam conexão, aparece uma mensagem dizendo que meu IE está programado para trabalhar em modo offline, mas faz tempo que não tenho mexido com IE. Enfim, aqui vão os logs.

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: BrowserJavaVersion: 10.21.2

Run by Fernanda at 1:52:57 on 2013-07-29

Microsoft Windows 8 Single Language 6.2.9200.0.1252.55.1046.18.6013.3487 [GMT -3:00]

.

AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}

AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}

.

============== Running Processes ===============

.

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\system32\AdminService.exe

C:\Program Files\Conexant\SA3\CxUtilSvc.exe

C:\Windows\system32\dashost.exe

c:\Program Files\Intel\iCLS Client\HeciServer.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe

C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

C:\Program Files\McAfee\AppStats\MfeASUM.exe

C:\Windows\system32\mfevtps.exe

C:\Program Files (x86)\Yuna Software\Messenger Plus! for Skype\MsgPlusForSkypeService.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe

C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE

C:\Windows\System32\dwm.exe

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\rundll32.exe

C:\Windows\SysWOW64\rundll32.exe

C:\Windows\system32\rundll32.exe

C:\Windows\system32\taskhostex.exe

c:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\Windows\Explorer.EXE

C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4396.1016_x64__8wekyb3d8bbwe\LiveComm.exe

C:\Program Files (x86)\Dell Backup and Recovery\TOASTER.EXE

C:\Program Files (x86)\Dell Backup and Recovery\Components\DBRUpdate\DBRUpd.exe

C:\Windows\System32\WUDFHost.exe

C:\Program Files\Elantech\ETDCtrl.exe

C:\Windows\System32\RuntimeBroker.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Windows\System32\StikyNot.exe

C:\Program Files\Conexant\SA3\SmartAudio3.exe

C:\Program Files\Elantech\ETDCtrlHelper.exe

C:\Program Files\Elantech\ETDGesture.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

c:\PROGRA~2\mcafee\SITEAD~1\saui.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files\Common Files\McAfee\Core\mchost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://dell13.msn.com

uDefault_Page_URL = hxxp://dell13.msn.com

mWinlogon: Userinit = userinit.exe,

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll

uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe

uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

uRun: [Facebook Update] "C:\Users\Fernanda\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver

mRun: [startCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIconLaunch.exe "C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" 60

mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [PlusService] C:\Program Files (x86)\Yuna Software\Messenger Plus!\PlusService.exe

mRun: [MessengerPlusForSkypeService] "C:\Program Files (x86)\Yuna Software\Messenger Plus! for Skype\MsgPlusForSkypeService.exe"

mRun: [GSMEjector] C:\Program Files (x86)\Oi\Oi3G\GSMCliEjector.exe

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

StartupFolder: C:\Users\Fernanda\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE

IE: &Enviar para o OneNote - C:\PROGRA~1\MICROS~1\Office14\ONBttnIE.dll/105

IE: E&xportar para o Microsoft Excel - C:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

TCP: Interfaces\{4C447256-C5C0-474E-8773-47BB650387AD} : NameServer = 200.202.193.75 200.222.0.34

TCP: Interfaces\{F84BEBFC-6903-485F-8926-7DAAB5D64494}\24562656C656 : DHCPNameServer = 187.85.85.1 187.85.85.2

Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\msc\McSnIePl.dll

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll

Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.72\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

mASetup: {A6EADE66-0000-0000-484E-7E8A45000000} - "C:\Windows\SysWOW64\Rundll32.exe" "C:\Program Files (x86)\Adobe\Reader 11.0\Esl\AiodLite.dll",CreateReaderUserSettings

x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll

x64-Run: [ETDCtrl] C:\Program Files\Elantech\ETDCtrl.exe

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Run: [QuickSet] c:\Program Files\Dell\QuickSet\QuickSet.exe

x64-Run: [smartAudio] C:\Program Files\CONEXANT\SA3\SACpl.exe /sa3 /nv:3.0+ /dne /s

x64-Run: [intelTBRunOnce] wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs"

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\mcafee\msc\McSnIePl64.dll

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll

x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Fernanda\AppData\Roaming\Mozilla\Firefox\Profiles\xqhk266r.default\

FF - prefs.js: browser.search.selectedEngine - Pesquisa Segura

FF - prefs.js: keyword.URL - hxxp://br.search.yahoo.com/search?fr=mcafee&p=

FF - prefs.js: network.proxy.type - 0

FF - plugin: c:\PROGRA~2\mcafee\msc\npMcSnFFPl.dll

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll

FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll

FF - plugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\Fernanda\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll

.

============= SERVICES / DRIVERS ===============

.

R0 amdkmpfd;AMD PCI Root Bus Lower Filter;C:\Windows\System32\Drivers\amdkmpfd.sys [2012-10-27 35496]

R0 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2012-10-26 651832]

R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\Drivers\mfehidk.sys [2012-6-22 771536]

R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\Drivers\mfewfpk.sys [2012-6-22 340216]

R1 MfeASKM;McAfee Application Statistics Device Driver;C:\Program Files\mcafee\AppStats\MfeASKM.sys [2013-2-13 31408]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-10-27 239616]

R2 AtherosSvc;AtherosSvc;C:\Windows\System32\AdminService.exe [2012-8-29 208384]

R2 CxUtilSvc;CxUtilSvc;C:\Program Files\CONEXANT\SA3\CxUtilSvc.exe [2012-10-27 109184]

R2 DellDigitalDelivery;Dell Digital Delivery Service;C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe [2013-3-13 187912]

R2 GSMEjector;GSM Ejector Service;C:\Windows\SysWOW64\GSMSrvEjector.exe [2013-4-24 620032]

R2 IAStorDataMgrSvc;Tecnologia de armazenamento Intel® Rapid;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-10-27 7168]

R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-4-20 635104]

R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2012-10-27 165760]

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-31 201304]

R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-31 201304]

R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-31 201304]

R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-31 201304]

R2 McShield;McAfee McShield;C:\Program Files\Common Files\mcafee\systemcore\mcshield.exe [2012-10-27 241456]

R2 MfeASUM;McAfee Application Statistics Service;C:\Program Files\mcafee\AppStats\MfeASUM.exe [2013-2-13 335216]

R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe [2012-10-27 218760]

R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2012-10-27 182752]

R2 MsgPlusService;Messenger Plus! Service;C:\Program Files (x86)\Yuna Software\Messenger Plus! for Skype\MsgPlusForSkypeService.exe [2013-1-25 128000]

R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe [2012-10-27 1914728]

R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\System32\Drivers\TurboB.sys [2012-5-30 16168]

R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-10-27 364416]

R3 BtFilter;BtFilter;C:\Windows\System32\Drivers\btfilter.sys [2012-8-29 565760]

R3 BthLEEnum;Driver de Baixa Energia do Bluetooth;C:\Windows\System32\Drivers\BthLEEnum.sys [2012-7-25 202752]

R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\Drivers\cfwids.sys [2012-6-22 70112]

R3 ETD;Dell Touchpad;C:\Windows\System32\Drivers\ETD.sys [2013-1-18 209808]

R3 IntcDAud;Áudio do vídeo Intel®;C:\Windows\System32\Drivers\IntcDAud.sys [2012-10-27 342528]

R3 intelkmd;intelkmd;C:\Windows\System32\Drivers\igdpmd64.sys [2012-10-27 8982208]

R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\Drivers\mfeavfk.sys [2012-6-22 309840]

R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\Drivers\mfefirek.sys [2012-6-22 515968]

R3 MsgPlusDriver;Messenger Plus! Virtual Camera;C:\Windows\System32\Drivers\MsgPlusDriver.sys [2012-11-2 102160]

R3 Olicard160net;Olicard160 USB-NDIS miniport;C:\Windows\System32\Drivers\olicard160usbnet.sys [2013-7-27 138752]

R3 Olicard160ser;Olicard160 Mobile Connector Device for Legacy Serial Communication;C:\Windows\System32\Drivers\Olicard160ser.sys [2013-7-27 119680]

R3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;C:\Windows\System32\Drivers\RtsUVStor.sys [2012-10-27 315536]

R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2012-10-27 683664]

S0 mfeelamk;McAfee Inc. mfeelamk;C:\Windows\System32\Drivers\mfeelamk.sys [2012-6-18 69168]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-6-21 162408]

S3 DellRbtn;Airplane Mode Switch;C:\Windows\System32\Drivers\DellRbtn.sys [2012-10-27 10752]

S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\Windows\System32\Drivers\ssudbus.sys [2012-9-19 102368]

S3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\Drivers\HipShieldK.sys [2012-11-7 196440]

S3 McAWFwk;McAfee Activation Service;C:\PROGRA~1\mcafee\msc\mcawfwk.exe [2012-10-27 332080]

S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\System32\Drivers\mferkdet.sys [2012-6-22 106552]

S3 OLICARD160USB;Olicard160 HSPA Modem Service;C:\Windows\System32\Drivers\Olicard160Usb.sys [2013-7-27 25088]

S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\microsoft shared\Source Engine\OSE.EXE [2010-1-9 174440]

S3 ssudmdm;SAMSUNG Mobile USB Modem Drivers (DEVGURU Ver.);C:\Windows\System32\Drivers\ssudmdm.sys [2012-9-19 203104]

S3 ssudobex;SAMSUNG Mobile USB OBEX Serial Port(DEVGURU Ver.);C:\Windows\System32\Drivers\ssudobex.sys [2012-9-19 203104]

S3 TurboBoost;Intel® Turbo Boost Technology Monitor 2.6;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2012-5-30 149544]

S4 McOobeSv;McAfee OOBE Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-31 201304]

.

=============== File Associations ===============

.

FileExt: .txt: txtfile=C:\Windows\System32\NOTEPAD.EXE %1 [userChoice]

.

=============== Created Last 30 ================

.

2013-07-28 03:49:33 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-07-27 19:53:22 528479 ----a-w- C:\Windows\SysWow64\sqlite3.exe

2013-07-27 19:53:22 520190 ----a-w- C:\Windows\SysWow64\sqlite3.dll

2013-07-27 19:52:17 -------- d-----w- C:\ProgramData\Tim

2013-07-27 19:52:17 -------- d-----w- C:\Program Files (x86)\Tim

2013-07-27 19:36:51 25088 ----a-w- C:\Windows\System32\drivers\Olicard160Usb.sys

2013-07-27 19:36:51 138752 ----a-w- C:\Windows\System32\drivers\olicard160usbnet.sys

2013-07-27 19:36:51 119680 ----a-w- C:\Windows\System32\drivers\Olicard160ser.sys

2013-07-27 19:36:31 -------- d-----w- C:\ProgramData\OI

2013-07-25 16:08:39 -------- d-----w- C:\Program Files (x86)\Olivetti

2013-07-25 15:41:53 -------- d-----w- C:\Users\Fernanda\AppData\Local\Programs

2013-07-18 02:44:57 997632 ----a-w- C:\Windows\System32\drivers\ndis.sys

2013-07-12 22:22:15 -------- d-----w- C:\Windows\System32\MRT

2013-07-11 16:11:36 2035200 ----a-w- C:\Program Files\Common Files\Microsoft Shared\ink\InkObj.dll

2013-07-11 16:11:35 1617920 ----a-w- C:\Program Files\Windows Journal\NBDoc.DLL

2013-07-11 16:11:35 1318912 ----a-w- C:\Program Files\Windows Journal\JNWDRV.dll

2013-07-11 16:11:35 1306112 ----a-w- C:\Program Files\Windows Journal\JNTFiltr.dll

2013-07-11 16:11:35 1272320 ----a-w- C:\Program Files\Common Files\Microsoft Shared\ink\journal.dll

2013-07-11 16:11:34 1413632 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\InkObj.dll

2013-07-11 16:11:34 1029632 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\journal.dll

2013-07-11 16:06:10 4036096 ----a-w- C:\Windows\System32\win32k.sys

2013-07-11 15:58:18 595968 ----a-w- C:\Windows\System32\qedit.dll

2013-07-11 15:58:18 496640 ----a-w- C:\Windows\SysWow64\qedit.dll

2013-07-11 15:58:17 19187712 ----a-w- C:\Program Files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll

2013-07-11 15:58:16 18523648 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll

2013-07-11 15:57:07 1838080 ----a-w- C:\Windows\System32\DWrite.dll

2013-07-11 15:57:07 1421312 ----a-w- C:\Windows\SysWow64\DWrite.dll

2013-07-11 15:47:28 2842112 ----a-w- C:\Windows\System32\WMVDECOD.DLL

2013-07-11 15:47:27 2620928 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL

.

==================== Find3M ====================

.

2013-06-27 22:04:51 78200 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-06-27 22:04:51 693112 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-06-11 23:43:37 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-06-11 23:43:00 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-06-11 23:26:20 2241024 ----a-w- C:\Windows\System32\wininet.dll

2013-06-11 23:25:16 3958784 ----a-w- C:\Windows\System32\jscript9.dll

2013-06-01 11:54:16 194816 ----a-w- C:\Windows\System32\drivers\sdbus.sys

2013-06-01 11:54:10 125184 ----a-w- C:\Windows\System32\drivers\dumpsd.sys

2013-06-01 11:34:21 2391280 ----a-w- C:\Windows\explorer.exe

2013-06-01 11:33:13 2233600 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2013-06-01 11:29:35 337152 ----a-w- C:\Windows\System32\drivers\USBXHCI.SYS

2013-06-01 11:29:35 213248 ----a-w- C:\Windows\System32\drivers\UCX01000.SYS

2013-06-01 11:26:33 327936 ----a-w- C:\Windows\System32\drivers\volsnap.sys

2013-06-01 11:26:31 6987008 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-06-01 10:24:46 2106176 ----a-w- C:\Windows\SysWow64\explorer.exe

2013-06-01 09:25:52 364544 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll

2013-06-01 09:25:05 67584 ----a-w- C:\Windows\SysWow64\samlib.dll

2013-06-01 09:24:19 493056 ----a-w- C:\Windows\SysWow64\mscms.dll

2013-06-01 09:24:09 850944 ----a-w- C:\Windows\SysWow64\mfasfsrcsnk.dll

2013-06-01 09:24:09 1453568 ----a-w- C:\Windows\SysWow64\mfcore.dll

2013-06-01 09:23:46 1842176 ----a-w- C:\Windows\SysWow64\dwmcore.dll

2013-06-01 09:23:06 680960 ----a-w- C:\Windows\System32\vds.exe

2013-06-01 09:22:47 80896 ----a-w- C:\Windows\System32\MbaeParserTask.exe

2013-06-01 09:22:33 523264 ----a-w- C:\Windows\System32\XpsGdiConverter.dll

2013-06-01 09:22:33 446976 ----a-w- C:\Windows\System32\wwansvc.dll

2013-06-01 09:22:09 190976 ----a-w- C:\Windows\System32\vdsutil.dll

2013-06-01 09:21:39 729600 ----a-w- C:\Windows\System32\samsrv.dll

2013-06-01 09:21:39 106496 ----a-w- C:\Windows\System32\samlib.dll

2013-06-01 09:20:45 583168 ----a-w- C:\Windows\System32\mscms.dll

2013-06-01 09:20:34 1527808 ----a-w- C:\Windows\System32\mfcore.dll

2013-06-01 09:20:34 1048576 ----a-w- C:\Windows\System32\mfasfsrcsnk.dll

2013-06-01 09:20:04 2219520 ----a-w- C:\Windows\System32\dwmcore.dll

2013-06-01 09:19:58 207872 ----a-w- C:\Windows\System32\DeviceSetupManager.dll

2013-06-01 09:19:42 785408 ----a-w- C:\Windows\System32\audiosrv.dll

2013-06-01 03:08:57 37632 ----a-w- C:\Windows\System32\drivers\BthAvrcpTg.sys

2013-05-24 22:09:20 1403296 ----a-w- C:\Windows\System32\winload.efi

2013-05-24 22:09:20 1271584 ----a-w- C:\Windows\System32\winload.exe

2013-05-24 22:09:20 1217352 ----a-w- C:\Windows\System32\winresume.efi

2013-05-24 22:09:20 1093904 ----a-w- C:\Windows\System32\winresume.exe

2013-05-23 23:01:46 1300992 ----a-w- C:\Windows\System32\gdi32.dll

2013-05-23 22:27:05 1022464 ----a-w- C:\Windows\SysWow64\gdi32.dll

2013-05-15 22:37:03 44032 ----a-w- C:\Windows\SysWow64\UXInit.dll

2013-05-15 22:35:49 53760 ----a-w- C:\Windows\System32\UXInit.dll

2013-05-15 22:35:47 144384 ----a-w- C:\Windows\System32\tssdisai.dll

2013-05-15 02:25:59 888320 ----a-w- C:\Windows\System32\autochk.exe

2013-05-15 02:25:44 542208 ----a-w- C:\Windows\System32\untfs.dll

2013-05-15 02:24:10 793088 ----a-w- C:\Windows\SysWow64\autochk.exe

2013-05-15 02:24:01 482816 ----a-w- C:\Windows\SysWow64\untfs.dll

2013-05-14 13:14:01 2706432 ----a-w- C:\Windows\System32\mshtml.tlb

2013-05-14 09:23:31 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-05-04 07:58:17 120736 ----a-w- C:\Windows\System32\AuthHost.exe

2013-05-04 07:34:17 446720 ----a-w- C:\Windows\System32\drivers\USBHUB3.SYS

2013-05-04 07:34:15 284416 ----a-w- C:\Windows\System32\drivers\spaceport.sys

2013-05-04 06:59:56 39424 ----a-w- C:\Windows\System32\wuapp.exe

2013-05-04 06:59:51 1483776 ----a-w- C:\Windows\System32\VSSVC.exe

2013-05-04 06:59:36 812544 ----a-w- C:\Windows\System32\Magnify.exe

2013-05-04 06:59:25 98304 ----a-w- C:\Windows\System32\wudriver.dll

2013-05-04 06:59:25 251904 ----a-w- C:\Windows\System32\WUSettingsProvider.dll

2013-05-04 06:59:25 141824 ----a-w- C:\Windows\System32\wuwebv.dll

2013-05-04 06:59:24 1619968 ----a-w- C:\Windows\System32\wucltux.dll

2013-05-04 06:59:08 13644288 ----a-w- C:\Windows\System32\Windows.UI.Xaml.dll

2013-05-04 06:58:54 328192 ----a-w- C:\Windows\System32\ubpm.dll

2013-05-04 06:58:54 10116096 ----a-w- C:\Windows\System32\twinui.dll

2013-05-04 06:58:49 173568 ----a-w- C:\Windows\System32\storewuauth.dll

2013-05-04 06:58:49 1332736 ----a-w- C:\Windows\System32\sysmain.dll

2013-05-04 06:58:48 330240 ----a-w- C:\Windows\System32\stobject.dll

2013-05-04 06:58:28 93696 ----a-w- C:\Windows\System32\psmsrv.dll

2013-05-04 06:58:02 470528 ----a-w- C:\Windows\System32\netprofmsvc.dll

2013-05-04 06:58:02 151552 ----a-w- C:\Windows\System32\netprofm.dll

2013-05-04 06:58:01 169984 ----a-w- C:\Windows\System32\netplwiz.dll

2013-05-04 06:57:59 17408 ----a-w- C:\Windows\System32\muifontsetup.dll

2013-05-04 06:57:46 560640 ----a-w- C:\Windows\System32\mfmp4srcsnk.dll

2013-05-04 06:57:15 501760 ----a-w- C:\Windows\System32\DevicePairing.dll

2013-05-04 06:57:05 179712 ----a-w- C:\Windows\System32\bisrv.dll

2013-05-04 06:57:05 122368 ----a-w- C:\Windows\System32\biwinrt.dll

2013-05-04 06:57:04 389120 ----a-w- C:\Windows\System32\BCP47Langs.dll

2013-05-04 06:57:04 2305024 ----a-w- C:\Windows\System32\authui.dll

2013-05-04 06:57:00 708096 ----a-w- C:\Windows\System32\AppXDeploymentExtensions.dll

2013-05-04 06:57:00 1131520 ----a-w- C:\Windows\System32\AppXDeploymentServer.dll

2013-05-04 06:56:53 419840 ----a-w- C:\Windows\System32\intl.cpl

2013-05-04 04:58:34 34304 ----a-w- C:\Windows\SysWow64\wuapp.exe

2013-05-04 04:58:14 758784 ----a-w- C:\Windows\SysWow64\Magnify.exe

2013-05-04 04:58:02 83968 ----a-w- C:\Windows\SysWow64\wudriver.dll

2013-05-04 04:58:02 125952 ----a-w- C:\Windows\SysWow64\wuwebv.dll

2013-05-04 04:57:49 10788864 ----a-w- C:\Windows\SysWow64\Windows.UI.Xaml.dll

2013-05-04 04:57:39 8857088 ----a-w- C:\Windows\SysWow64\twinui.dll

2013-05-04 04:57:39 247296 ----a-w- C:\Windows\SysWow64\ubpm.dll

2013-05-04 04:57:35 303616 ----a-w- C:\Windows\SysWow64\stobject.dll

2013-05-04 04:57:16 18432 ----a-w- C:\Windows\SysWow64\npmproxy.dll

2013-05-04 04:57:04 151040 ----a-w- C:\Windows\SysWow64\netplwiz.dll

2013-05-04 04:57:04 115712 ----a-w- C:\Windows\SysWow64\netprofm.dll

2013-05-04 04:57:02 14336 ----a-w- C:\Windows\SysWow64\muifontsetup.dll

2013-05-04 04:56:48 411136 ----a-w- C:\Windows\SysWow64\mfmp4srcsnk.dll

2013-05-04 04:56:14 449536 ----a-w- C:\Windows\SysWow64\DevicePairing.dll

2013-05-04 04:56:06 92160 ----a-w- C:\Windows\SysWow64\biwinrt.dll

2013-05-04 04:56:05 309760 ----a-w- C:\Windows\SysWow64\BCP47Langs.dll

2013-05-04 04:56:05 2035712 ----a-w- C:\Windows\SysWow64\authui.dll

2013-05-04 04:55:58 389632 ----a-w- C:\Windows\SysWow64\intl.cpl

2013-05-04 04:51:38 14848 ----a-w- C:\Windows\System32\rars.rs

2013-05-04 04:47:02 427520 ----a-w- C:\Windows\System32\drivers\rdbss.sys

.

============= FINISH: 1:54:21,45 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 8 Single Language

Boot Device: \Device\HarddiskVolume1

Install Date: 31/10/2012 11:17:15

System Uptime: 28/07/2013 14:13:02 (11 hours ago)

.

Motherboard: Dell Inc. | | 0DNMM8

Processor: Intel® Core i5-3210M CPU @ 2.50GHz | U3E1 | 1200/100mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 924 GiB total, 795,791 GiB free.

D: is CDROM ()

E: is Removable

X: is FIXED (NTFS) - 7 GiB total, 0,296 GiB free.

Y: is FIXED (NTFS) - 0 GiB total, 0,218 GiB free.

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP55: 14/07/2013 17:07:15 - Windows Update

RP57: 18/07/2013 08:17:44 - Instalador de Módulos do Windows

RP58: 25/07/2013 13:07:43 - Installed Olicard160

RP59: 27/07/2013 16:05:10 - Installed Olicard160

RP60: 28/07/2013 21:15:32 - Instalador de Módulos do Windows

.

==== Installed Programs ======================

.

64 Bit HP CIO Components Installer

Adobe AIR

Adobe Download Assistant

Adobe Flash Player 11 Plugin

Adobe Reader XI (11.0.03) - Português

AMD APP SDK Runtime

AMD AVIVO64 Codecs

AMD Catalyst Install Manager

Catalyst Control Center

Catalyst Control Center - Branding

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

Catalyst Control Center Profiles Mobile

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

GMER 2.1.19163 - http://www.gmer.net

Rootkit scan 2013-07-29 02:18:33

Windows 6.2.9200 x64 \Device\Harddisk0\DR0 -> \Device\00000028 ST1000LM024_HN-M101MBB rev.2AR20003 931,51GB

Running: gmer.exe; Driver: C:\Users\Fernanda\AppData\Local\Temp\uxlcypog.sys

---- Kernel code sections - GMER 2.1 ----

.text C:\Windows\System32\win32k.sys!W32pServiceTable fffff96000126d00 7 bytes [40, 6C, 82, 01, 00, 55, F2]

.text C:\Windows\System32\win32k.sys!W32pServiceTable + 8 fffff96000126d08 7 bytes [01, B1, C1, FF, 00, A1, DC]

---- User code sections - GMER 2.1 ----

.text C:\Windows\system32\atieclxx.exe[8008] C:\Windows\system32\PSAPI.DLL!GetProcessImageFileNameA + 306 000007fb775f177a 4 bytes [5F, 77, FB, 07]

.text C:\Windows\system32\atieclxx.exe[8008] C:\Windows\system32\PSAPI.DLL!GetProcessImageFileNameA + 314 000007fb775f1782 4 bytes [5F, 77, FB, 07]

.text C:\Windows\system32\atieclxx.exe[8008] C:\Windows\system32\WSOCK32.dll!recvfrom + 742 000007fb73831b32 4 bytes [83, 73, FB, 07]

.text C:\Windows\system32\atieclxx.exe[8008] C:\Windows\system32\WSOCK32.dll!recvfrom + 750 000007fb73831b3a 4 bytes [83, 73, FB, 07]

.text C:\Windows\Explorer.EXE[2792] C:\Windows\SYSTEM32\MSIMG32.dll!GradientFill + 690 000007fb67ce1532 4 bytes [CE, 67, FB, 07]

.text C:\Windows\Explorer.EXE[2792] C:\Windows\SYSTEM32\MSIMG32.dll!GradientFill + 698 000007fb67ce153a 4 bytes [CE, 67, FB, 07]

.text C:\Windows\Explorer.EXE[2792] C:\Windows\SYSTEM32\MSIMG32.dll!TransparentBlt + 246 000007fb67ce165a 4 bytes [CE, 67, FB, 07]

.text C:\Program Files\Elantech\ETDCtrl.exe[4996] C:\Windows\SYSTEM32\MSIMG32.dll!GradientFill + 690 000007fb67ce1532 4 bytes [CE, 67, FB, 07]

.text C:\Program Files\Elantech\ETDCtrl.exe[4996] C:\Windows\SYSTEM32\MSIMG32.dll!GradientFill + 698 000007fb67ce153a 4 bytes [CE, 67, FB, 07]

.text C:\Program Files\Elantech\ETDCtrl.exe[4996] C:\Windows\SYSTEM32\MSIMG32.dll!TransparentBlt + 246 000007fb67ce165a 4 bytes [CE, 67, FB, 07]

.text C:\Windows\System32\igfxpers.exe[2016] C:\Windows\system32\PSAPI.DLL!GetProcessImageFileNameA + 306 000007fb775f177a 4 bytes [5F, 77, FB, 07]

.text C:\Windows\System32\igfxpers.exe[2016] C:\Windows\system32\PSAPI.DLL!GetProcessImageFileNameA + 314 000007fb775f1782 4 bytes [5F, 77, FB, 07]

.text C:\Program Files\Elantech\ETDCtrlHelper.exe[7120] C:\Windows\SYSTEM32\MSIMG32.dll!GradientFill + 690 000007fb67ce1532 4 bytes [CE, 67, FB, 07]

.text C:\Program Files\Elantech\ETDCtrlHelper.exe[7120] C:\Windows\SYSTEM32\MSIMG32.dll!GradientFill + 698 000007fb67ce153a 4 bytes [CE, 67, FB, 07]

.text C:\Program Files\Elantech\ETDCtrlHelper.exe[7120] C:\Windows\SYSTEM32\MSIMG32.dll!TransparentBlt + 246 000007fb67ce165a 4 bytes [CE, 67, FB, 07]

.text C:\Program Files\Elantech\ETDGesture.exe[1728] C:\Windows\SYSTEM32\MSIMG32.dll!GradientFill + 690 000007fb67ce1532 4 bytes [CE, 67, FB, 07]

.text C:\Program Files\Elantech\ETDGesture.exe[1728] C:\Windows\SYSTEM32\MSIMG32.dll!GradientFill + 698 000007fb67ce153a 4 bytes [CE, 67, FB, 07]

.text C:\Program Files\Elantech\ETDGesture.exe[1728] C:\Windows\SYSTEM32\MSIMG32.dll!TransparentBlt + 246 000007fb67ce165a 4 bytes [CE, 67, FB, 07]

---- Threads - GMER 2.1 ----

Thread C:\Windows\system32\csrss.exe [7228:3744] fffff9600084f5e8

---- Disk sectors - GMER 2.1 ----

Disk \Device\Harddisk0\DR0 unknown MBR code

---- EOF - GMER 2.1 ----

Desde já agradeço. :rolleyes:

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Olá! Seja bem vindo(a) à Remoção de Malwares do Fórum do Clube do Hardware.

Se preferir, salve essa página em seus favoritos para acessar mais facilmente.

Tome nota do seguinte, por favor:

  • a partir de agora analisarei seus logs e orientar-lhe-ei quando necessário. Voltarei assim que possível!
    NÃO faça nenhuma alteração e aguarde.
  • O processo de análise não é instantâneo. Seja paciente e aguarde pelas minhas instruções.
  • As instruções serão específicas para o seu problema e apenas deverão ser usadas neste PC.
  • Se houver algo que não entenda e lhe deixe dúvidas, por favor pergunte antes de prosseguir com as instruções.
  • Por favor coloque as suas respostas neste topico. NÃO inicie um novo tópico!
  • Caso eu fique mais de 4 (quatro) dias sem lhe responder, me envie uma Mensagem Privada.

Abraços!

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Olá!

ETAPA #1

Vejo que você possui dois antivírus instalados, McAfee e o do Windows. Ao contrário do que muitos pensam, dois antivírus não proporcionam mais segurança. Pelo contrário, um pode entrar em conflito com o outro.

Escolha apenas um antivírus de sua preferência e desinstale o outro. Atualize o que ficar e faça um novo scan com ele.

ETAPA #2

Você possui conhecimento dos seguintes endereços do seu DNS?

187.85.85.1

187.85.85.2

No aguardo.

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O Windows Defender está desativado tanto na verificação quanto no firewall. Mesmo assim ele afeta o desempenho no McAfee? Se sim, como desinstalá-lo?

Esse era o DNS que eu usava em outra conexão, mas agora raramente ele é utilizado.

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Olá,

Desculpe a demora para lhe responder..

O Windows Defender está desativado tanto na verificação quanto no firewall. Mesmo assim ele afeta o desempenho no McAfee? Se sim, como desinstalá-lo?

Se o Windows Defender permanecer desativado não impacta no McAfee também. O McAfee também parece estar desativado, você desativou para executar o DDS? Reativou depois?

ETAPA #1

  • Novamente: clique duas vezes no adwcleaner.exe
    • Atenção: Usuários Windows Vista, 7 e 8, cliquem com o botão direito do mouse e escolha: execadmin.png

  • Clique em Remover
  • Na janela que aparecer clique em OK e OK
  • Aguarde, o sistema será reiniciado.
  • Ao reiniciar será aberto um log com o resultado.
  • Copie todo seu conteúdo e cole em sua próxima resposta.

ETAPA #2
Faça o download Junkware Removal Tool e salve em seu Desktop.
  • Desative seus programas de proteção (antivírus etc) para evitar qualquer conflito.
  • Clique duas vezes JRT.exe
    • Se seu sistema for Windows Vista ou Windows 7 ou Windows 8, clique com o botão direito do mouse e peça para Executar como Administrador.

    [*]Seja paciente e aguarde o scan terminar.[*]Abra o log JRT.txt que está em seu Desktop.[*]Copie todo conteúdo e cole em sua próximo mensagem.

ETAPA #3

Copie e poste um novo log do DDS, informe também como está o computador agora.

Abraços!

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# AdwCleaner v2.306 - Relatório criado em 09/08/2013 às 19:10:43

# Atualizado em 19/07/2013 por Xplode

# Sistema Operacional : Windows 8 Single Language (64 bits)

# Usuário : Fernanda - FERNANDA

# Modo de Boot : Normal

# Executado de : C:\Users\Fernanda\Downloads\adwcleaner.exe

# Opção [Remover]

***** [serviços] *****

***** [Arquivos/Pastas] *****

***** [Registro] *****

***** [Navegadores] *****

-\\ Internet Explorer v10.0.9200.16537

[OK] Registro está limpo.

-\\ Mozilla Firefox v16.0.2 (pt-BR)

Arquivo : C:\Users\Fernanda\AppData\Roaming\Mozilla\Firefox\Profiles\xqhk266r.default\prefs.js

[OK] Arquivo está limpo.

-\\ Google Chrome v28.0.1500.95

Arquivo : C:\Users\Fernanda\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] Arquivo está limpo.

*************************

AdwCleaner[R1].txt - [3747 octets] - [28/07/2013 14:09:39]

AdwCleaner[s1].txt - [3739 octets] - [28/07/2013 14:10:35]

AdwCleaner[s2].txt - [1094 octets] - [09/08/2013 18:48:54]

AdwCleaner[s3].txt - [1155 octets] - [09/08/2013 19:05:27]

AdwCleaner[s4].txt - [1086 octets] - [09/08/2013 19:10:43]

########## EOF - C:\AdwCleaner[s4].txt - [1146 octets] ##########

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 5.3.9 (08.09.2013:1)

OS: Windows 8 Single Language x64

Ran by Fernanda on 09/08/2013 at 19:20:32,55

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

~~~ Files

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{006B6D4E-D85F-4324-8439-78778E0FB105}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{02E1044D-D4CE-4F3C-90CD-8DD59D4752CD}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{02E55EC2-7400-4406-86C6-ECEAA1CD5C73}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{0433BF0D-7E98-49CD-97B8-D58D678EEB6F}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{04F3A983-5CCD-4D09-B993-6B8BF78DA7E0}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{07A86882-788F-4B08-B2AE-8FF71C1783B0}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{089F8CD5-B675-4551-AC33-7C66E25A1610}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{0992E2B2-1481-416D-BB1E-AA002C007860}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{0A78351D-66C6-4876-8C1C-58D0D715FFD9}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{0A8CBA3B-89FD-4D80-9EE1-1C842685158A}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{0C01F135-5E7C-4577-A156-4C9864A03C07}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{0C1F2F88-603D-457E-8E3C-AC5C6ECEA9E0}

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Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{D1546783-2E6C-4B9C-BE22-E7F06FA6CDA9}

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Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{D5A36B85-F1C1-4726-AD5F-DA49D277E887}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{D79F84D6-C01E-45F8-8F79-2B27D77AD834}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{D85FCE16-D6D7-4421-8C65-6BE9C4B86E35}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{D9464EC6-1BA5-445B-B477-F837CD1136B2}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{DAC2BFCC-B318-4206-9F4A-C61FB978CC9B}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{DC45869C-CC94-4F7E-AFD7-8E998CEA9428}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{DE526AF0-7270-448E-B4BF-2448289B3290}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{DE85F52B-141A-4BF1-8947-F688AFF5BCD5}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{DEEF4490-5CA8-459E-8FC6-B7176CC94AE2}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{DFE37077-C57C-4922-BE9F-A946ECB764F5}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{E047B9C6-1E33-40C0-B49D-D3E3C9AD241A}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{E4979B4D-AEBA-43C3-9E22-CBD25276D7DA}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{E4A5E9A4-B0F7-487F-8C9A-9370A78036D0}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{E5086863-9874-4B4A-924B-FA971806D0DB}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{E5C88612-3BB0-4F27-894D-E4B8172E0B47}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{E5C9EB2F-3ADA-4D68-BE35-EB0B2FE0C42F}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{E5D2DB2A-4848-444D-97E1-4565123DF9A2}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{E71E4185-9C41-4C49-AE87-DF53C993E61A}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{E8407FE5-B52E-40C6-978F-841B0A411B4D}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{E8B45656-5940-4C4C-8D35-373CD6136608}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{E8C5645B-7E25-4C5F-8271-787646023437}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{E923E831-F937-4EA5-BD0C-A815924C2FEF}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{E9A6EB64-79DB-43C8-B0F7-509B940C026C}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{EA5EE7F8-9D38-4FCD-9BD0-7164018A0285}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{EC9345E5-3704-45F8-A7CA-63EFD5E7D7DD}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{F128B854-324A-4302-BAEC-9D6BFEDDDCD2}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{F18D57CF-A83D-46C9-AD55-654B50310DD1}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{F3EBF6FB-5963-405A-AE06-E1720B0F177D}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{F3FF5662-E483-47DF-BD1D-EA15341B57B4}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{F411E39B-6FBF-4770-B25E-20FB5089C076}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{F745A0B7-7284-4179-84DD-A1A410E66A02}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{FA34FF29-E21D-4319-AD4D-4700975BAECA}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{FA56B326-5C63-4D2D-9843-33550057F2E5}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{FADD71D1-9D46-4473-908E-77B37BD58325}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{FAF02E9C-042A-4811-BDF3-34A6C3BC03DB}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{FC60E95C-2285-4614-BBCC-A2B5709507FC}

Successfully deleted: [Empty Folder] C:\Users\Fernanda\appdata\local\{FC8C8095-3495-4206-B4AA-3037750E09BB}

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on 09/08/2013 at 19:29:54,40

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

O notebook continua na mesma, as vezes lento para iniciar/reiniciar/desligar, as vezes rápido. Contudo, o problema do Skype consegui resolver através da reinstalação. E eventualmente, o Chrome e o Firefox costumam travar, principalmente quando acesso o Facebook e o Hotmail.

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Olá!

Desculpe a demora para lhe responder..

Baixe o Kaspersky AVP Tool de um desses 2 links:

http://devbuilds.kaspersky-labs.com/devbuilds/AVPTool/

http://dnl-us6.kaspersky-labs.com/devbuilds/AVPTool/

Você será conduzido a uma página da Kaspersky, solicitando um email para cadastro, nome e sobrenome. Somente o campo "email" é obrigatório.

Informe seu email depois clique no botão Submit Form.

A página será recarregada.

Escolha a versão 10 depois clique no botão Download

IMPORTANTE: Não escolha a versão 11, porque as instruções abaixo não serão compatíveis.

Salve-o em sua área de trabalho.

Execute o arquivo e vá seguindo os prompts. Quando terminar, marque a caixa ao lado de:

  • Meu Computador
  • Disco local (C:)

Marque também todas as unidades que aparecem abaixo de Disco Local, caso houverem.

Onde diz Ao detectar ameaça: Perguntar o que fazer mude para Perguntar ao concluir verificação, conforme imagens abaixo:

capture_26022011_114530.png

capture_26022011_100037.png

Clique no botão capture_26022011_114924.png

Tenha paciência, é um pouco demorado.

Quando terminar, caso tenha detectado algo, o programa irá lhe perguntar o que fazer.

Marque o quadradinho ao lado de Aplicar para todos os objetos e depois clique em Ignorar (queremos apenas o log).

capture_26022011_115902.png

Enquanto durar o exame, o botão Iniciar Verificação será substituído por um quadrado vermelho, com a mensagem Interromper Verificação

Quando o exame terminar, o botão Iniciar Verificação aparecerá novamente.

Caso a ferramenta tenha encontrado algo, este botão light_green.png ficará vermelho light_red.png

Quando terminar, clique no botão Relatório, no rodapé da janela.

Clique no sinal + ao lado do último Verificação automática: concluído da lista (o mais recente), para expandir o relatório.

capture_26022011_120057.png

Clique uma vez sobre Tarefa Iniciada para selecionar a linha, segure a tecla shift pressionada e depois clique uma vez sobre Tarefa Concluída

Clique com o direito sobre a seleção, depois clique em Copiar

Esta etapa deverá ficar como na imagem abaixo:

capture_26022011_120329.png

Vá em Iniciar > Executar e digite notepad

Quando o bloco de notas abrir, clique com o direito em qualquer lugar vazio e escolha a opção colar

Salve o log com o nome log.txt, em algum local de fácil acesso.

Copie todo o conteúdo deste log e cole na sua próxima resposta.

Saia do Kaspersky Removal Tool, clicando em Fechar na janela do Relatório, e depois em Sair, na janela do programa.

O programa lhe perguntará se você deseja desinstalá-lo.

Caso você continue com o programa e decida removê-lo no futuro:

Feche todas as janelas abertas, e salve o que achar necessário.

Entre na pasta Virus Removal Tool (estará na mesma pasta onde você salvou o arquivo de instalação), faça duplo clique sobre o arquivo unins000.exe

Clique em OK duas vezes.

Seu computador será reiniciado.

Se o log do Kaspersky ultrapassar o limite do forum, compacte-o com algum zip ou rar.

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Fiz tudo conforme explicado e ele não encontrou nada. O log ficou da seguinte forma no bloco de notas:

Verificação automática: concluído 5 minutos atrás (eventos: 2, objetos: 514556, hora: 03:35:10)

27/08/2013 21:13:51 Tarefa iniciada Ação padrão selecionada

28/08/2013 00:49:50 Tarefa concluída Ação padrão selecionada

Não tenho certeza se isso está correto, mas tentei copiar e colar diversas vezes no bloco de notas e sempre aparece assim.

O notebook continua com problemas na inicialização. :(

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