Tela azul dutante jogo apos 30 minutos

danielbguima · 4 de abril de 2018

olá galera, meu pc vem a um tempo dando a famosa tela azul eu apenas reiniciava e ignorava o problema, agora deu a ultima vez e resolvi tentar solucionar o problema podem me ajudar? olhei alguns tópicos e passei um windbg ou dump sei la como fala.. gerou esse relatório alguem ai entende disso?

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* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8006763028, b60ea000, 145}

Probably caused by : hardware

Followup: MachineOwner
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3: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
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WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8006763028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b60ea000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000145, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: FCPrimal.exe

CURRENT_IRQL: f

STACK_TEXT:
fffff880`02fdda88 fffff800`03216a3b : 00000000`00000124 00000000`00000000 fffffa80`06763028 00000000`b60ea000 : nt!KeBugCheckEx
fffff880`02fdda90 fffff800`02da7eef : 00000000`00000001 fffffa80`062088f0 00000000`00000000 fffffa80`06208940 : hal!HalBugCheckSystem+0x1e3
fffff880`02fddad0 fffff800`03216700 : 00000000`00000728 fffffa80`062088f0 fffff880`02fdde30 00000000`00000000 : nt!WheaReportHwError+0x26f
fffff880`02fddb30 fffff800`03216052 : fffffa80`062088f0 fffff880`02fdde30 fffffa80`062088f0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02fddc80 fffff800`03209e8f : 00000000`4d822000 00000000`00000001 fffff880`02fddeb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02fddcc0 fffff800`02c8d6ec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`02fddcf0 fffff800`02c8d553 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02fdde30 00000001`45b24dc5 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`038ef8f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x1`45b24dc5

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
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3: kd> lmvm hardware
start end module name
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desde já agradeço

T1000_2015 · 4 de abril de 2018

primeira coisa; abra o gabinete e faça uma limpeza geral. tire toda a poeira de placas e coolers. retire as placas dos slots e limpe os contatos. limpe os dissipadores e o cooler da fonte (cuidado para não tomar choque).

Monte tudo e depois nos conte se parou de dar tela azul.

danielbguima1 · 4 de abril de 2018

@T1000_2015 cara a fonte o gabinete e a placa de video sao novas instalei semana passada.. e ja dei uma geral.. limpei basicamente com pincel n usei alcool mas ficou bem limpo.. eu desconfio muito do hd porque ele é um pouco velho. no diagnóstico q postei ali em cima n fala nada? n tenho capacidade pra entender aquilo no momento..