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celsonds

Anti vírus tentando desinstalar sozinho

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Segue log para alguém que possa me ajudar, desde já agradeço :

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 18:01:12, on 11/06/2018
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.19003)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\ASUS\AAHM\1.00.20\aaHMSvc.exe
C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.13\AsSysCtrlService.exe
C:\Program Files (x86)\ASUS\AsusFanControlService\1.01.19\AsusFanControlService.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 17.0.0\avp.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\NVIDIA Corporation\NvTelemetry\NvTelemetryContainer.exe
C:\Program Files (x86)\Serasa Experian\Service\SerasaUpdate.exe
E:\Contabil\Utilitários\ServicoGerenciadorAtualizacao.exe
C:\Program Files (x86)\Samsung\USB Drivers\27_ssconn\conn\ss_conn_service.exe
E:\Contabil\Utilitários\gerencatu.exe
C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
C:\Program Files (x86)\TeamViewer\tv_w32.exe
C:\Program Files (x86)\ASUS\AXSP\1.02.00\atkexComSvc.exe
C:\Program Files (x86)\ASUS\AI Suite II\AsRoutineController.exe
C:\Program Files (x86)\ASUS\AI Suite II\DIGI+ Power Control\PowerControlHelp.exe
c:\program files (x86)\teamviewer\TeamViewer.exe
C:\Program Files (x86)\No-IP\DUC40.exe
C:\Program Files (x86)\ASUS\AI Suite II\AI Suite II.exe
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 17.0.0\avpui.exe
C:\Program Files (x86)\ASUS\AI Suite II\Sensor\AlertHelper\AlertHelper.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\No-IP\ducservice.exe
D:\I N S T\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: ScriptInjectionPluginBrowserHelperObject - {03993315-5CE9-4F00-8790-D14A94F1D91A} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 16.0.1\IEExt\ie_plugin.dll
O2 - BHO: ScriptInjectionPluginBrowserHelperObject - {2E38825B-8815-42CF-9126-C58BC28D4591} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 17.0.0\IEExt\ie_plugin.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_131\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_131\bin\jp2ssv.dll
O3 - Toolbar: Kaspersky Protection Toolbar - {001032CB-B0AC-4F2C-A650-AD4B2B26E5DA} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 16.0.1\IEExt\ie_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Kaspersky Protection Toolbar - {093F479D-712E-46CD-9E06-62E734A05F68} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 17.0.0\IEExt\ie_plugin.dll
O4 - HKLM\..\Run: [ASUSWebStorage] C:\Program Files (x86)\ASUS\ASUS WebStorage\3.0.139.290\AsusWSPanel.exe /S
O4 - HKCU\..\Run: [NoIPDUCv4] "C:\Program Files (x86)\No-IP\DUC40.exe" /minimize
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIÇO LOCAL')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIÇO LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIÇO DE REDE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIÇO DE REDE')
O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: &Anotações Vinculadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: www.bancobrasil.com.br
O15 - Trusted Zone: www14.bancobrasil.com.br
O15 - Trusted Zone: www2.bancobrasil.com.br
O15 - Trusted Zone: aapj.bb.com.br
O15 - Trusted Zone: seg.bb.com.br
O15 - Trusted Zone: www.bb.com.br
O15 - Trusted Zone: http://www.bb.com.br
O15 - Trusted Zone: cloud.gastecnologia.com.br
O17 - HKLM\System\CCS\Services\Tcpip\..\{024112C6-3936-495B-B33E-EBBB88C94A70}: NameServer = 8.8.8.8,8.8.7.7
O17 - HKLM\System\CS1\Services\Tcpip\..\{024112C6-3936-495B-B33E-EBBB88C94A70}: NameServer = 8.8.8.8,8.8.7.7
O17 - HKLM\System\CS2\Services\Tcpip\..\{024112C6-3936-495B-B33E-EBBB88C94A70}: NameServer = 8.8.8.8,8.8.7.7
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: ASUS Com Service (asComSvc) - Unknown owner - C:\Program Files (x86)\ASUS\AXSP\1.02.00\atkexComSvc.exe
O23 - Service: ASUS HM Com Service (asHmComSvc) - ASUSTeK Computer Inc. - C:\Program Files (x86)\ASUS\AAHM\1.00.20\aaHMSvc.exe
O23 - Service: ASUS System Control Service (AsSysCtrlService) - ASUSTeK Computer Inc. - C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.13\AsSysCtrlService.exe
O23 - Service: AsusFanControlService - ASUSTeK Computer Inc. - C:\Program Files (x86)\ASUS\AsusFanControlService\1.01.19\AsusFanControlService.exe
O23 - Service: Serviço do Kaspersky Anti-Virus 16.0.1 (AVP16.0.1) - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 16.0.1\avp.exe
O23 - Service: Serviço do Kaspersky Anti-Virus 17.0.0 (AVP17.0.0) - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 17.0.0\avp.exe
O23 - Service: BattlEye Service (BEService) - Unknown owner - C:\Program Files (x86)\Common Files\BattlEye\BEService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EpsonCustomerParticipation - SEIKO EPSON CORPORATION - C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Serviço do Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Integrated Clock Controller Service - Intel(R) ICCS (ICCS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel(R) PROSet Monitoring Service - Unknown owner - C:\Windows\system32\IProsetMonitor.exe (file missing)
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: klvssbrigde64 - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 17.0.0\x64\vssbridge64.exe
O23 - Service: Serviço do Kaspersky Secure Connection 2.0.0 (KSDE2.0.0) - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Secure Connection 2.0\ksde.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NO-IP DUC v4.1.1 (NoIPDUCService4) - Unknown owner - C:\Program Files (x86)\No-IP\ducservice.exe
O23 - Service: NVIDIA LocalSystem Container (NvContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
O23 - Service: NVIDIA NetworkService Container (NvContainerNetworkService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
O23 - Service: NVIDIA Display Container LS (NVDisplay.ContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe
O23 - Service: NVIDIA Telemetry Container (NvTelemetryContainer) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NvTelemetry\NvTelemetryContainer.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Serasa Update (SerasaUpdate) - Serasa Experian - C:\Program Files (x86)\Serasa Experian\Service\SerasaUpdate.exe
O23 - Service: ServicoAgendador - Unknown owner - E:\Contabil\Utilitários\ServicoAgendador.exe
O23 - Service: ServicoBackupNuvem - Domínio Sistemas Ltda. - E:\Contabil\Agente de Backup em Nuvem\ServicoBackupNuvem.exe
O23 - Service: ServicoDominioAtendimento - Unknown owner - E:\Contabil\Agente de Comunicação com o Domínio Atendimento\Servico\ServicoDominioAtendimento.exe
O23 - Service: ServicoGerenciadorAtualizacao - Unknown owner - E:\Contabil\Utilitários\ServicoGerenciadorAtualizacao.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: SAMSUNG Mobile Connectivity Service (ss_conn_service) - DEVGURU Co., LTD. - C:\Program Files (x86)\Samsung\USB Drivers\27_ssconn\conn\ss_conn_service.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: TeamViewer 12 (TeamViewer) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: Warsaw Technology - GAS Tecnologia LTDA - C:\Program Files\Diebold\Warsaw\core.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 14187 bytes
 

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Olá, Celsonds.


Bem-vindo(a) ao Clube do Hardware


Meu nome é Ronaldo e "nome de usuário" Roni_.


1  -  Estou analisando o seu caso.


        Recomendo que salve este tópico em seus Favoritos para facilitar na hora de encontrá-lo.


2  -  Por favor, observe o seguinte:


•    Sobre o Fórum: Este é um espaço privado, não público. Seu uso é um privilégio, não um direito;


•    O que será passado aqui, somente será com relação ao problema do seu computador portanto, não faça mais em nenhum outro.


•    Sempre coloque suas respostas neste tópico... Não abra outro !


•    Siga, por favor, atentamente as instruções passadas e em caso de dúvidas não hesite em perguntá-las.


•    Respeite a ordem das instruções passadas.


•    Observação: Não tome outra medida além das passadas aqui; atente para que, caso peça ajuda em outro fórum, não deixe de nos informar, sob risco de desconfigurar seu computador!


•       Caso fique sem resposta durante 3 dias, me envie uma Mensagem Privada (MP).


•    Siga os passos abaixo:

 

        Observo que você não postou o log do ZA-Scan, necessário para o início da análise.

 

        Sendo assim, leia atentamente as instruções aqui contidas:  Como criar seu Tópico

 

        Não crie um novo Tópico, mas tão somente poste o log do ZA-Scan aqui para prosseguirmos com a análise.

 

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Tópico Arquivado

 

Como o autor não respondeu ao tópico por mais de 10 dias, o mesmo foi arquivado. Caso você seja o autor do tópico e quer que o mesmo seja reaberto, entre em contato com um Analista de Segurança ou Coordenador solicitando o desbloqueio.

 

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