Problemas com MacBook 13 Mid 2012

[Glauco Fiorott Amorim]

Olá pessoal, estou enfrentando alguns problemas de reinicialização do meu MacBook Pro 13 Mid 2012. O OS X é o High Sierra e não consigo descobrir o que causa a reinicialização do sistema. Vou colocar o log de erro a seguir. Se alguém puder me ajudar, agradeço. Esse foi o log de erro da última reinicialização:

 

Anonymous UUID:       813D3077-592A-A003-E811-72B647267CA1

Sun Nov 11 20:23:24 2018

*** Panic Report ***
mp_kdp_enter(): 14, 1, 4 TIMED-OUT WAITING FOR NMI-ACK, PROCEEDING
panic(cpu 0 caller 0xffffff800cb8776f): Kernel trap at 0xffffffff8e827d8f, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffffff8e827d8f, CR3: 0x000000000f418000, CR4: 0x00000000001626e0
RAX: 0x000013b34f256d61, RBX: 0xffffff7f8e84bb80, RCX: 0x0000000000000001, RDX: 0x00000000000013b3
RSP: 0xffffff81150b3da0, RBP: 0xffffff81150b3e60, RSI: 0x000013d34f2571f1, RDI: 0xffffff801db85700
R8:  0xffffff801d68b300, R9:  0x00001dabced93f8f, R10: 0x0000000000000000, R11: 0x00000000e0000000
R12: 0xffffff7f8e84d710, R13: 0xffffff801d68b300, R14: 0xffffff800d20c878, R15: 0x000000000600c80b
RFL: 0x0000000000010082, RIP: 0xffffffff8e827d8f, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0xffffffff8e827d8f, Error code: 0x0000000000000010, Fault CPU: 0x0, PL: 0, VF: 1

Backtrace (CPU 0), Frame : Return Address
0xffffff81150b3870 : 0xffffff800ca6c1c6 
0xffffff81150b38c0 : 0xffffff800cb95274 
0xffffff81150b3900 : 0xffffff800cb87544 
0xffffff81150b3970 : 0xffffff800ca1e1e0 
0xffffff81150b3990 : 0xffffff800ca6bc3c 
0xffffff81150b3ac0 : 0xffffff800ca6b9fc 
0xffffff81150b3b20 : 0xffffff800cb8776f 
0xffffff81150b3c90 : 0xffffff800ca1e1e0 
0xffffff81150b3cb0 : 0xffffffff8e827d8f 
0xffffff81150b3e60 : 0xffffff7f8e826fe9 
0xffffff81150b3f10 : 0xffffff800cb8934c 
0xffffff81150b3f30 : 0xffffff800ca8a4a2 
0xffffff81150b3f80 : 0xffffff800ca8aa70 
0xffffff81150b3fa0 : 0xffffff800ca1d557 
      Kernel Extensions in backtrace:
         com.apple.driver.AppleIntelCPUPowerManagement(220.50.1)[9D594B5E-4A7C-37DD-90E9-16DDBDA6C758]@0xffffff7f8e825000->0xffffff7f8e84efff

BSD process name corresponding to current thread: kernel_task

Mac OS version:
17G65

Kernel version:
Darwin Kernel Version 17.7.0: Thu Jun 21 22:53:14 PDT 2018; root:xnu-4570.71.2~1/RELEASE_X86_64
Kernel UUID: 1AE5ACFD-3B6F-3D74-AD52-31F1430DBC6F
Kernel slide:     0x000000000c800000
Kernel text base: 0xffffff800ca00000
__HIB  text base: 0xffffff800c900000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)

System uptime in nanoseconds: 32624750343299
last loaded kext at 71942583452: org.virtualbox.kext.VBoxNetAdp    5.2.6 (addr 0xffffff7f8fb2b000, size 28672)
last unloaded kext at 412821948769: com.apple.driver.AppleUSBMergeNub    900.4.1 (addr 0xffffff7f8dc11000, size 12288)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp    5.2.6
org.virtualbox.kext.VBoxNetFlt    5.2.6
org.virtualbox.kext.VBoxUSB    5.2.6
com.intel.kext.intelhaxm    7.3.0
org.virtualbox.kext.VBoxDrv    5.2.6
com.apple.driver.AudioAUUC    1.70
com.apple.driver.AppleGraphicsDevicePolicy    3.20.13
com.apple.AGDCPluginDisplayMetrics    3.20.13
com.apple.driver.pmtelemetry    1
com.apple.iokit.IOUserEthernet    1.0.1
com.apple.iokit.IOBluetoothSerialManager    6.0.7f10
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AGPM    110.23.37
com.apple.driver.X86PlatformShim    1.0.0
com.apple.driver.AppleUpstreamUserClient    3.6.5
com.apple.driver.AppleMikeyHIDDriver    131
com.apple.driver.AppleHV    1
com.apple.driver.AppleIntelHD4000Graphics    10.3.6
com.apple.driver.AppleHDA    281.52
com.apple.driver.eficheck    1
com.apple.driver.AppleMikeyDriver    281.52
com.apple.driver.AppleThunderboltIP    3.1.1
com.apple.driver.AppleBacklight    170.12.6
com.apple.driver.AppleSMCPDRC    1.0.0
com.apple.iokit.AppleBCM5701Ethernet    10.3.1
com.apple.driver.AppleLPC    3.1
com.apple.driver.AppleSMCLMU    211
com.apple.driver.AppleOSXWatchdog    1
com.apple.driver.AirPort.Brcm4360    1240.19.1a3
com.apple.driver.AppleIntelSlowAdaptiveClocking    4.0.0
com.apple.driver.AppleMCCSControl    1.5.5
com.apple.driver.AppleIntelFramebufferCapri    10.3.6
com.apple.driver.SMCMotionSensor    3.0.4d1
com.apple.filesystems.autofs    3.0
com.apple.driver.AppleIRController    353
com.apple.driver.AppleUSBTCButtons    254
com.apple.driver.AppleUSBTCKeyboard    254
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0
com.apple.AppleSystemPolicy    1.0
com.apple.BootCache    40
com.apple.filesystems.hfs.kext    407.50.6
com.apple.iokit.SCSITaskUserClient    404.30.2
com.apple.driver.AppleSDXC    1.7.6
com.apple.driver.AppleFWOHCI    5.5.9
com.apple.driver.AppleAHCIPort    329.50.2
com.apple.driver.AppleSmartBatteryManager    161.0.0
com.apple.driver.AppleRTC    2.0
com.apple.driver.AppleACPIButtons    6.1
com.apple.driver.AppleHPET    1.8
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    6.1
com.apple.driver.AppleAPIC    1.7
com.apple.driver.AppleIntelCPUPowerManagementClient    220.50.1
com.apple.nke.applicationfirewall    183
com.apple.security.quarantine    3
com.apple.security.TMSafetyNet    8
com.apple.driver.AppleIntelCPUPowerManagement    220.50.1
com.apple.iokit.IOUSBUserClient    900.4.1
com.apple.iokit.IOSerialFamily    11
com.apple.iokit.IOAVBFamily    680.2
com.apple.plugin.IOgPTPPlugin    680.15
com.apple.driver.AppleSSE    1.0
com.apple.driver.DspFuncLib    281.52
com.apple.kext.OSvKernDSPLib    526
com.apple.AppleGPUWrangler    3.20.13
com.apple.driver.AppleBacklightExpert    1.1.0
com.apple.iokit.IONDRVSupport    519.20
com.apple.iokit.IOEthernetAVBController    1.1.0
com.apple.driver.AppleHDAController    281.52
com.apple.iokit.IOHDAFamily    281.52
com.apple.iokit.IOAudioFamily    206.5
com.apple.vecLib.kext    1.2.0
com.apple.driver.AppleSMBusPCI    1.0.14d1
com.apple.iokit.IOFireWireIP    2.2.9
com.apple.driver.AppleGraphicsControl    3.20.13
com.apple.iokit.IO80211Family    1200.12.2
com.apple.driver.mDNSOffloadUserClient    1.0.1b8
com.apple.driver.corecapture    1.0.4
com.apple.driver.X86PlatformPlugin    1.0.0
com.apple.driver.IOPlatformPluginFamily    6.0.0d8
com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0
com.apple.driver.AppleSMBusController    1.0.18d1
com.apple.iokit.IOAcceleratorFamily2    378.26
com.apple.iokit.IOSurface    211.15
com.apple.AppleGraphicsDeviceControl    3.20.13
com.apple.iokit.IOGraphicsFamily    519.20
com.apple.kext.triggers    1.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    6.0.7f10
com.apple.iokit.IOBluetoothHostControllerUSBTransport    6.0.7f10
com.apple.iokit.IOBluetoothHostControllerTransport    6.0.7f10
com.apple.iokit.IOBluetoothFamily    6.0.7f10
com.apple.driver.AppleUSBMultitouch    262
com.apple.driver.usb.IOUSBHostHIDDevice    1.2
com.apple.driver.usb.networking    5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice    1.2
com.apple.driver.usb.AppleUSBHub    1.2
com.apple.driver.CoreStorage    546.50.1
com.apple.filesystems.hfs.encodings.kext    1
com.apple.iokit.IOSCSIMultimediaCommandsDevice    404.30.2
com.apple.iokit.IOBDStorageFamily    1.8
com.apple.iokit.IODVDStorageFamily    1.8
com.apple.iokit.IOCDStorageFamily    1.8
com.apple.iokit.IOAHCISerialATAPI    267.50.1
com.apple.iokit.IOAHCIBlockStorage    301.40.2
com.apple.driver.AppleThunderboltDPInAdapter    5.5.5
com.apple.driver.AppleThunderboltDPAdapterFamily    5.5.5
com.apple.driver.AppleThunderboltPCIDownAdapter    2.1.3
com.apple.driver.AppleThunderboltNHI    4.7.2
com.apple.iokit.IOThunderboltFamily    6.7.8
com.apple.iokit.IOFireWireFamily    4.7.2
com.apple.iokit.IOAHCIFamily    288
com.apple.driver.usb.AppleUSBHostPacketFilter    1.0
com.apple.iokit.IOUSBFamily    900.4.1
com.apple.driver.usb.AppleUSBEHCIPCI    1.2
com.apple.driver.usb.AppleUSBEHCI    1.2
com.apple.driver.usb.AppleUSBXHCIPCI    1.2
com.apple.driver.usb.AppleUSBXHCI    1.2
com.apple.driver.AppleUSBHostMergeProperties    1.2
com.apple.driver.AppleEFINVRAM    2.1
com.apple.driver.AppleEFIRuntime    2.1
com.apple.iokit.IOSMBusFamily    1.1
com.apple.iokit.IOHIDFamily    2.0.0
com.apple.security.sandbox    300.0
com.apple.kext.AppleMatch    1.0.0d1
com.apple.driver.AppleFDEKeyStore    28.30
com.apple.driver.AppleEffaceableStorage    1.0
com.apple.driver.AppleKeyStore    2
com.apple.driver.AppleUSBTDM    439.70.3
com.apple.driver.AppleMobileFileIntegrity    1.0.5
com.apple.iokit.IOUSBMassStorageDriver    140.70.2
com.apple.iokit.IOSCSIBlockCommandsDevice    404.30.2
com.apple.iokit.IOSCSIArchitectureModelFamily    404.30.2
com.apple.driver.AppleCredentialManager    1.0
com.apple.driver.KernelRelayHost    1
com.apple.iokit.IOUSBHostFamily    1.2
com.apple.driver.usb.AppleUSBCommon    1.0
com.apple.driver.AppleBusPowerController    1.0
com.apple.driver.AppleSEPManager    1.0.1
com.apple.driver.IOSlaveProcessor    1
com.apple.driver.DiskImages    480.60.1
com.apple.iokit.IOStorageFamily    2.1
com.apple.iokit.IOTimeSyncFamily    680.15
com.apple.iokit.IONetworkingFamily    3.4
com.apple.iokit.IOReportFamily    31
com.apple.driver.AppleACPIPlatform    6.1
com.apple.driver.AppleSMC    3.1.9
com.apple.iokit.IOPCIFamily    2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.Libm    1
com.apple.kec.pthread    1
com.apple.kec.corecrypto    1.0

EOF
Model: MacBookPro9,2, BootROM 222.0.0.0.0, 2 processors, Intel Core i5, 2,5 GHz, 8 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80CE, 0x393955353436392D3034352E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80CE, 0x393955353436392D3034352E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.190.18.1a3)
Bluetooth: Version 6.0.7f10, 3 services, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS545050A7E362, 500,11 GB
Serial ATA Device: HL-DT-ST DVDRW  GS41N
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 3.0 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

 

Desde já agradeço.
 

 

 

[Miskulin]

Olá amigo, você verificou se o seu Macbook esta esquentando muito? Em algum momento você chegou a abrir o mesmo, dar uma boa limpada nas peças e trocar a pasta térmica do processador?

Acredito que esse erro possa estar ligado a temperatura do processador.

Realize um teste de hardware com o apple hard test, para verificar se ele não acusa nenhum erro de sensor ou algo do tipo.

 

1º - Desconecte todos os dispositivos externos, exceto teclado, mouse, conexão de Ethernet (se for o caso) e conexão à alimentação CA. O Apple Hardware Test poderá exibir uma mensagem de erro se você não desconectar todos os outros dispositivos. 

2º - Desligue o Mac.

3º - Ligue o Mac e imediatamente mantenha pressionada a tecla D no teclado. Mantenha-a pressionada até ver o ícone do Apple hardtest

4º - Selecione o idioma e clique na seta para a direita. Se você não estiver usando um mouse, selecione o idioma com as setas para cima e para baixo e pressione a tecla Return.

5º - Para começar o teste, clique no botão Test (Testar), pressione T ou pressione a tecla Return. Como opção, selecione "Perform extended testing" (Executar teste estendido) antes de iniciar o teste. Essa opção executa um teste meticuloso, que leva mais tempo para terminar.

6º - Quando o teste for concluído, analise os resultados na seção do canto inferior direito da janela.

7º - Para encerrar o Apple Hardware Test, clique em Restart (Reiniciar) ou em Shut Down (Desligar) na parte inferior da janela.

Fonte: https://support.apple.com/pt-br/HT201257