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bizanpereira

me ajundem não consigo remover!

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Bomm meu pc tinha pegado uns virus de nome vx2.game existian uns 10 desse tipo, mas em vez de ser com o vx2 era com outros numeros!!! Eu consegui remover todos eles mas sobrou um o Vx2.game ele não sai de jeito nenhum!!!

Agora eu passei o antiviros e ele detectou mais dois virus alem desses que já tinha!

os nomes deles são (especial.exe = trojan horse Psw.Banker.RLW) e o outro é (wupdngr.scr =especial.exe = trojan horse Psw.Banker.RLW) !

Queria saber como eu removo elesss

Meu log é!!

Logfile of HijackThis v1.99.1

Scan saved at 03:19:45, on 11/1/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\ARQUIV~1\Grisoft\AVGFRE~1\avgcc.exe

C:\ARQUIV~1\Grisoft\AVGFRE~1\avgemc.exe

C:\WINDOWS\AGRSMMSG.exe

C:\Arquivos de programas\SlySoft\AnyDVD\AnyDVD.exe

C:\Arquivos de programas\MessengerPlus! 3\MsgPlus.exe

C:\Arquivos de programas\Webroot\Spy Sweeper\SpySweeper.exe

C:\Arquivos de programas\Microsoft AntiSpyware\gcasServ.exe

C:\Arquivos de programas\DAP\DAP.EXE

C:\Arquivos de programas\lg_fwupdate\fwupdate.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Arquivos de programas\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe

C:\Arquivos de programas\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe

C:\ARQUIV~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\ARQUIV~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\WINDOWS\system32\LckFldService.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Arquivos de programas\Analog Devices\SoundMAX\SMAgent.exe

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\Webroot\Spy Sweeper\WRSSSDK.exe

C:\Arquivos de programas\Microsoft AntiSpyware\gcasDtServ.exe

C:\Arquivos de programas\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\wuauclt.exe

C:\RODRIGO\Programas\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://MSNFans.net

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\arquivos de programas\google\googletoolbar1.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\arquivos de programas\google\googletoolbar1.dll

O4 - HKLM\..\Run: [AVG7_CC] C:\ARQUIV~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [AVG7_EMC] C:\ARQUIV~1\Grisoft\AVGFRE~1\avgemc.exe

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [ElbyCheckAnyDVD] "C:\Arquivos de programas\SlySoft\AnyDVD\ElbyCheck.exe" /L AnyDVD

O4 - HKLM\..\Run: [AnyDVD] "C:\Arquivos de programas\SlySoft\AnyDVD\AnyDVD.exe"

O4 - HKLM\..\Run: [MessengerPlus3] "C:\Arquivos de programas\MessengerPlus! 3\MsgPlus.exe"

O4 - HKLM\..\Run: [spySweeper] "C:\Arquivos de programas\Webroot\Spy Sweeper\SpySweeper.exe" /startintray

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [gcasServ] "C:\Arquivos de programas\Microsoft AntiSpyware\gcasServ.exe"

O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Arquivos de programas\DAP\DAP.EXE" /STARTUP

O4 - HKLM\..\Run: [LGODDFU] "C:\Arquivos de programas\lg_fwupdate\fwupdate.exe"

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Arquivos de programas\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Picture Package Menu.lnk = ?

O4 - Global Startup: Picture Package VCD Maker.lnk = ?

O4 - Global Startup: Spy Sweeper Fix.lnk = C:\Arquivos de programas\Webroot\Spy Sweeper\SpySweeperFix.bat

O8 - Extra context menu item: &Download with &DAP - C:\Arquivos de programas\DAP\dapextie.htm

O8 - Extra context menu item: &Google Search - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Download &all with DAP - C:\Arquivos de programas\DAP\dapextie2.htm

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Si&milar Pages - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O15 - Trusted Zone: http://sharebrasil.hopto.org

O15 - Trusted Zone: www.sharebrasil.org

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{2EF66112-4B78-4E59-9FB2-85B51F42158B}: NameServer = 200.204.0.10 200.204.0.138

O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\ARQUIV~1\Grisoft\AVGFRE~1\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\ARQUIV~1\Grisoft\AVGFRE~1\avgupsvc.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Arquivos de programas\Arquivos comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: LckFldService - Unknown owner - C:\WINDOWS\system32\LckFldService.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Arquivos de programas\Analog Devices\SoundMAX\SMAgent.exe

O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Arquivos de programas\Webroot\Spy Sweeper\WRSSSDK.exe

espero que alguem possa me ajudar flwww!!!!

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Abra o HijackThis, clique em Open the Misc Tools section, em Generate StartupList log marque os dois quadros e clique em Generate StartupList log. Aguarde a geração do log, copie e cole todo o conteúdo na sua resposta.

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Opa valeuuu!! Fiz o que você falou o novo log é!

StartupList report, 11/1/2006, 18:20:30

StartupList version: 1.52.2

Started from : C:\RODRIGO\Programas\HijackThis.EXE

Detected: Windows XP SP2 (WinNT 5.01.2600)

Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)

* Using default options

* Including empty and uninteresting sections

* Showing rarely important sections

==================================================

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\ARQUIV~1\Grisoft\AVGFRE~1\avgcc.exe

C:\ARQUIV~1\Grisoft\AVGFRE~1\avgemc.exe

C:\WINDOWS\AGRSMMSG.exe

C:\Arquivos de programas\SlySoft\AnyDVD\AnyDVD.exe

C:\Arquivos de programas\MessengerPlus! 3\MsgPlus.exe

C:\Arquivos de programas\Webroot\Spy Sweeper\SpySweeper.exe

C:\Arquivos de programas\Microsoft AntiSpyware\gcasServ.exe

C:\Arquivos de programas\DAP\DAP.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Arquivos de programas\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe

C:\Arquivos de programas\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe

C:\ARQUIV~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\ARQUIV~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\WINDOWS\system32\LckFldService.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Arquivos de programas\Microsoft AntiSpyware\gcasDtServ.exe

C:\Arquivos de programas\Analog Devices\SoundMAX\SMAgent.exe

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\Webroot\Spy Sweeper\WRSSSDK.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\WINDOWS\System32\alg.exe

C:\Arquivos de programas\MSN Messenger\msnmsgr.exe

C:\Arquivos de programas\Internet Explorer\iexplore.exe

C:\RODRIGO\Programas\HijackThis.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:

[C:\Documents and Settings\Marcos\Menu Iniciar\Programas\Inicializar]

*No files*

Shell folders AltStartup:

*Folder not found*

User shell folders Startup:

*Folder not found*

User shell folders AltStartup:

*Folder not found*

Shell folders Common Startup:

[C:\Documents and Settings\All Users\Menu Iniciar\Programas\Inicializar]

Microsoft Office.lnk = C:\Arquivos de programas\Microsoft Office\Office10\OSA.EXE

Picture Package Menu.lnk = ?

Picture Package VCD Maker.lnk = ?

Spy Sweeper Fix.lnk = C:\Arquivos de programas\Webroot\Spy Sweeper\SpySweeperFix.bat

Shell folders Common AltStartup:

*Folder not found*

User shell folders Common Startup:

*Folder not found*

User shell folders Alternate Common Startup:

*Folder not found*

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]

UserInit = C:\WINDOWS\system32\userinit.exe,

[HKLM\Software\Microsoft\Windows\CurrentVersion\Winlogon]

*Registry key not found*

[HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]

*Registry value not found*

[HKCU\Software\Microsoft\Windows\CurrentVersion\Winlogon]

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:

HKLM\Software\Microsoft\Windows\CurrentVersion\Run

AVG7_CC = C:\ARQUIV~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

AVG7_EMC = C:\ARQUIV~1\Grisoft\AVGFRE~1\avgemc.exe

AGRSMMSG = AGRSMMSG.exe

ElbyCheckAnyDVD = "C:\Arquivos de programas\SlySoft\AnyDVD\ElbyCheck.exe" /L AnyDVD

AnyDVD = "C:\Arquivos de programas\SlySoft\AnyDVD\AnyDVD.exe"

MessengerPlus3 = "C:\Arquivos de programas\MessengerPlus! 3\MsgPlus.exe"

SpySweeper = "C:\Arquivos de programas\Webroot\Spy Sweeper\SpySweeper.exe" /startintray

NvCplDaemon = RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

gcasServ = "C:\Arquivos de programas\Microsoft AntiSpyware\gcasServ.exe"

DownloadAccelerator = "C:\Arquivos de programas\DAP\DAP.EXE" /STARTUP

LGODDFU = "C:\Arquivos de programas\lg_fwupdate\fwupdate.exe"

NeroFilterCheck = C:\WINDOWS\system32\NeroCheck.exe

--------------------------------------------------

Autorun entries from Registry:

HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce

*No values found*

--------------------------------------------------

Autorun entries from Registry:

HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

*No values found*

--------------------------------------------------

Autorun entries from Registry:

HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:

HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:

HKCU\Software\Microsoft\Windows\CurrentVersion\Run

CTFMON.EXE = C:\WINDOWS\system32\ctfmon.exe

--------------------------------------------------

Autorun entries from Registry:

HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:

HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:

HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:

HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:

HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run

*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:

HKLM\Software\Microsoft\Windows\CurrentVersion\Run

[OptionalComponents]

*No values found*

--------------------------------------------------

Autorun entries in Registry subkeys of:

HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce

*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:

HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:

HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:

HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:

HKCU\Software\Microsoft\Windows\CurrentVersion\Run

*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:

HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce

*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:

HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:

HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices

*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:

HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run

*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:

HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run

*Registry key not found*

--------------------------------------------------

File association entry for .EXE:

HKEY_CLASSES_ROOT\exefile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .COM:

HKEY_CLASSES_ROOT\comfile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .BAT:

HKEY_CLASSES_ROOT\batfile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .PIF:

HKEY_CLASSES_ROOT\piffile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .SCR:

HKEY_CLASSES_ROOT\scrfile\shell\open\command

(Default) = "%1" /S

--------------------------------------------------

File association entry for .HTA:

HKEY_CLASSES_ROOT\htafile\shell\open\command

(Default) = C:\WINDOWS\system32\mshta.exe "%1" %*

--------------------------------------------------

File association entry for .TXT:

HKEY_CLASSES_ROOT\txtfile\shell\open\command

(Default) = %SystemRoot%\system32\NOTEPAD.EXE %1

--------------------------------------------------

Enumerating Active Setup stub paths:

HKLM\Software\Microsoft\Active Setup\Installed Components

(* = disabled by HKCU twin)

[>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]

StubPath = C:\WINDOWS\inf\unregmp2.exe /ShowWMP

[>{26923b43-4d38-484f-9b9e-de460746276c}] *

StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigIE

[>{60B49E34-C7CC-11D0-8953-00A0C90347FF}MICROS] *

StubPath = RunDLL32 IEDKCS32.DLL,BrandIE4 SIGNUP

[>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}] *

StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigOE

[{2C7339CF-2B09-4501-B3F3-F3508C9228ED}] *

StubPath = %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll

[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *

StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install

[{44BBA842-CC51-11CF-AAFA-00AA00B6015B}] *

StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msnetmtg.inf,NetMtg.Install.PerUser.NT

[{5945c046-1e7d-11d1-bc44-00c04fd912be}] *

StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msmsgs.inf,BLC.QuietInstall.PerUser

[{6BF52A52-394A-11d3-B153-00C04F79FAA6}] *

StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\wmp.inf,PerUserStub

[{7790769C-0471-11d2-AF11-00C04FA35D02}] *

StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install

[{89820200-ECBD-11cf-8B85-00AA005B4340}] *

StubPath = regsvr32.exe /s /n /i:U shell32.dll

[{89820200-ECBD-11cf-8B85-00AA005B4383}] *

StubPath = %SystemRoot%\system32\ie4uinit.exe

--------------------------------------------------

Enumerating ICQ Agent Autostart apps:

HKCU\Software\Mirabilis\ICQ\Agent\Apps

*Registry key not found*

--------------------------------------------------

Load/Run keys from C:\WINDOWS\WIN.INI:

load=*INI section not found*

run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*

HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*

HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*

HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*

HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*

HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*

HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*

HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*

HKCU\..\Windows NT\CurrentVersion\Windows: load=

HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*

HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*

HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*

HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*

SCRNSAVE.EXE=*INI section not found*

drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=explorer.exe

SCRNSAVE.EXE=*Registry value not found*

drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*

HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------

Checking for EXPLORER.EXE instances:

C:\WINDOWS\Explorer.exe: PRESENT!

C:\Explorer.exe: not present

C:\WINDOWS\Explorer\Explorer.exe: not present

C:\WINDOWS\System\Explorer.exe: not present

C:\WINDOWS\System32\Explorer.exe: not present

C:\WINDOWS\Command\Explorer.exe: not present

C:\WINDOWS\Fonts\Explorer.exe: not present

--------------------------------------------------

Checking for superhidden extensions:

.lnk: HIDDEN! (arrow overlay: yes)

.pif: HIDDEN! (arrow overlay: yes)

.exe: not hidden

.com: not hidden

.bat: not hidden

.hta: not hidden

.scr: not hidden

.shs: HIDDEN!

.shb: HIDDEN!

.vbs: not hidden

.vbe: not hidden

.wsh: not hidden

.scf: HIDDEN! (arrow overlay: NO!)

.url: HIDDEN! (arrow overlay: yes)

.js: not hidden

.jse: not hidden

--------------------------------------------------

Verifying REGEDIT.EXE integrity:

- Regedit.exe found in C:\WINDOWS

- .reg open command is normal (regedit.exe %1)

- Company name OK: 'Microsoft Corporation'

- Original filename OK: 'REGEDIT.EXE'

- File description: 'Editor do Registro'

Registry check passed

--------------------------------------------------

Enumerating Browser Helper Objects:

(no name) - C:\Arquivos de programas\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}

(no name) - c:\arquivos de programas\google\googletoolbar1.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}

--------------------------------------------------

Enumerating Task Scheduler jobs:

*No jobs found*

--------------------------------------------------

Enumerating Download Program Files:

[shockwave ActiveX Control]

InProcServer32 = C:\WINDOWS\system32\Macromed\Director\SwDir.dll

CODEBASE = http://download.macromedia.com/pub/shockwa...director/sw.cab

[symantec RuFSI Utility Class]

InProcServer32 = C:\WINDOWS\Downloaded Program Files\rufsi.dll

CODEBASE = http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

[shockwave Flash Object]

InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash8.ocx

CODEBASE = http://download.macromedia.com/pub/shockwa...ash/swflash.cab

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #1: C:\WINDOWS\System32\mswsock.dll

NameSpace #2: C:\WINDOWS\System32\winrnr.dll

NameSpace #3: C:\WINDOWS\System32\mswsock.dll

Protocol #1: C:\WINDOWS\system32\mswsock.dll

Protocol #2: C:\WINDOWS\system32\mswsock.dll

Protocol #3: C:\WINDOWS\system32\mswsock.dll

Protocol #4: C:\WINDOWS\system32\rsvpsp.dll

Protocol #5: C:\WINDOWS\system32\rsvpsp.dll

Protocol #6: C:\WINDOWS\system32\mswsock.dll

Protocol #7: C:\WINDOWS\system32\mswsock.dll

Protocol #8: C:\WINDOWS\system32\mswsock.dll

Protocol #9: C:\WINDOWS\system32\mswsock.dll

Protocol #10: C:\WINDOWS\system32\mswsock.dll

Protocol #11: C:\WINDOWS\system32\mswsock.dll

Protocol #12: C:\WINDOWS\system32\mswsock.dll

Protocol #13: C:\WINDOWS\system32\mswsock.dll

Protocol #14: C:\WINDOWS\system32\mswsock.dll

Protocol #15: C:\WINDOWS\system32\mswsock.dll

Protocol #16: C:\WINDOWS\system32\mswsock.dll

Protocol #17: C:\WINDOWS\system32\mswsock.dll

--------------------------------------------------

Enumerating Windows NT/2000/XP services

Microsoft ACPI Driver: system32\DRIVERS\ACPI.sys (system)

USB 2.0 (FS) ADFU Device: System32\Drivers\AdfuUd.sys (manual start)

aeaudio: system32\drivers\aeaudio.sys (manual start)

Microsoft Kernel Acoustic Echo Canceller: system32\drivers\aec.sys (manual start)

AFD: \SystemRoot\System32\drivers\afd.sys (system)

Agere Systems Soft Modem: system32\DRIVERS\AGRSM.sys (manual start)

Alerta: %SystemRoot%\system32\svchost.exe -k LocalService (disabled)

Serviço 'Gateway de camada de aplicativo': %SystemRoot%\System32\alg.exe (manual start)

AnyDVD: System32\Drivers\AnyDVD.sys (manual start)

Gerenciamento de aplicativo: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)

ASPI32: System32\drivers\aspi32.sys (autostart)

Driver de mídia assíncrona RAS: system32\DRIVERS\asyncmac.sys (manual start)

Controlador de disco rígido padrão IDE/ESDI: system32\DRIVERS\atapi.sys (system)

Protocolo de cliente ATM ARP: system32\DRIVERS\atmarpc.sys (manual start)

Áudio do Windows: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

Driver de fragmento de código de áudio: system32\DRIVERS\audstub.sys (manual start)

AVG7 Alert Manager Server: C:\ARQUIV~1\Grisoft\AVGFRE~1\avgamsvr.exe (autostart)

AVG7 Kernel: \SystemRoot\System32\Drivers\avg7core.sys (system)

AVG7 Wrap Driver: \SystemRoot\System32\Drivers\avg7rsw.sys (system)

AVG7 Rezident Driver: \SystemRoot\System32\Drivers\avg7rsxp.sys (system)

AVG7 Update Service: C:\ARQUIV~1\Grisoft\AVGFRE~1\avgupsvc.exe (autostart)

AVG Network Redirector: \??\C:\WINDOWS\System32\Drivers\avgtdi.sys (autostart)

Serviço de transferência inteligente de plano de fundo: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)

Localizador de computadores: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)

Closed Caption Decoder: system32\DRIVERS\CCDECODE.sys (manual start)

Driver de CD-ROM: system32\DRIVERS\cdrom.sys (system)

Serviço de indexação: %SystemRoot%\system32\cisvc.exe (manual start)

Área de armazenamento: %SystemRoot%\system32\clipsrv.exe (disabled)

Aplicativo de sistema COM+: C:\WINDOWS\system32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235} (manual start)

Serviços de criptografia: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)

Inicializador de Processo de Servidor DCOM: %SystemRoot%\system32\svchost -k DcomLaunch (autostart)

Cliente DHCP: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)

Driver de disco: system32\DRIVERS\disk.sys (system)

Serviço administrativo do gerenciador de disco lógico: %SystemRoot%\System32\dmadmin.exe /com (manual start)

dmboot: System32\drivers\dmboot.sys (disabled)

Logical Disk Manager Driver: System32\drivers\dmio.sys (system)

dmload: System32\drivers\dmload.sys (system)

Gerenciador de discos lógicos: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

Microsoft Kernel DLS Syntheiszer: system32\drivers\DMusic.sys (manual start)

Cliente DNS: %SystemRoot%\system32\svchost.exe -k NetworkService (autostart)

Microsoft Kernel DRM Audio Descrambler: system32\drivers\drmkaud.sys (manual start)

EagleNT: \??\C:\WINDOWS\system32\drivers\EagleNT.sys (manual start)

ElbyCDIO Driver: System32\Drivers\ElbyCDIO.sys (autostart)

Erro ao informar o serviço: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

Log de eventos: %SystemRoot%\system32\services.exe (autostart)

Sistema de eventos COM+: C:\WINDOWS\system32\svchost.exe -k netsvcs (manual start)

Compatibilidade com 'Troca rápida de usuário': %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)

Driver de controlador de disquete: system32\DRIVERS\fdc.sys (manual start)

VIA PCI 10/100Mb Fast Ethernet Adapter NT Driver: system32\DRIVERS\fetnd5.sys (manual start)

Driver de disquete: system32\DRIVERS\flpydisk.sys (manual start)

FltMgr: system32\drivers\fltmgr.sys (system)

Volume Manager Driver: system32\DRIVERS\ftdisk.sys (system)

Classificador genérico de pacotes: system32\DRIVERS\msgpc.sys (manual start)

Ajuda e suporte: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

Acesso a dispositivo de interface humana: %SystemRoot%\System32\svchost.exe -k netsvcs (disabled)

Driver de classe HID da Microsoft: system32\DRIVERS\hidusb.sys (manual start)

HTTP: System32\Drivers\HTTP.sys (manual start)

HTTP SSL: %SystemRoot%\System32\svchost.exe -k HTTPFilter (manual start)

Teclado i8042 e driver de porta de mouse PS/2: system32\DRIVERS\i8042prt.sys (system)

InstallDriver Table Manager: "C:\Arquivos de programas\Arquivos comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe" (manual start)

Driver de filtro de criação de CDs: system32\DRIVERS\imapi.sys (system)

IMAPI CD-Burning COM Service: C:\WINDOWS\system32\imapi.exe (manual start)

Driver de Processador Intel: system32\DRIVERS\intelppm.sys (system)

Driver de IPv6 do Firewall do Windows: system32\drivers\ip6fw.sys (manual start)

Driver de filtro de tráfego IP: system32\DRIVERS\ipfltdrv.sys (manual start)

Driver de encapsulamento IP em IP: system32\DRIVERS\ipinip.sys (manual start)

Conversor de endereços de rede IP: system32\DRIVERS\ipnat.sys (manual start)

Driver IPSEC: system32\DRIVERS\ipsec.sys (system)

Serviço enumerador IR: system32\DRIVERS\irenum.sys (manual start)

PnP ISA/EISA Bus Driver: system32\DRIVERS\isapnp.sys (system)

Keyboard Class Driver: system32\DRIVERS\kbdclass.sys (system)

Microsoft Kernel Wave Audio Mixer: system32\drivers\kmixer.sys (manual start)

Servidor: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)

Estação de trabalho: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)

LckFldService: C:\WINDOWS\system32\LckFldService.exe (autostart)

Auxiliar NetBIOS TCP/IP: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)

mchInjDrv: \??\C:\DOCUME~1\Marcos\CONFIG~1\Temp\mc2C1.tmp (disabled)

Mensageiro: %SystemRoot%\system32\svchost.exe -k netsvcs (disabled)

Compartilhamento remoto da área de trabalho do NetMeeting: C:\WINDOWS\system32\mnmsrvc.exe (manual start)

Dispositivo de filtro de fluxo unimodem: system32\drivers\MODEMCSA.sys (manual start)

Mouse Class Driver: system32\DRIVERS\mouclass.sys (system)

Mouse HID Driver: system32\DRIVERS\mouhid.sys (manual start)

Redirecionador do cliente WebDav: system32\DRIVERS\mrxdav.sys (manual start)

MRXSMB: system32\DRIVERS\mrxsmb.sys (system)

Coordenador de transações distribuídas: C:\WINDOWS\system32\msdtc.exe (manual start)

Windows Installer: C:\WINDOWS\system32\msiexec.exe /V (manual start)

Proxy de serviço de fluxo contínuo Microsoft: system32\drivers\MSKSSRV.sys (manual start)

Proxy do relógio de fluxo contínuo Microsoft: system32\drivers\MSPCLOCK.sys (manual start)

Proxy de gerenciador de qualidade de fluxo contínuo Microsoft: system32\drivers\MSPQM.sys (manual start)

Driver de BIOS de Gerenciamento de Sistema Microsoft: system32\DRIVERS\mssmbios.sys (manual start)

Conversor em T entre locais de fluxo contínuo Microsoft: system32\drivers\MSTEE.sys (manual start)

NABTS/FEC VBI Codec: system32\DRIVERS\NABTSFEC.sys (manual start)

Conexão de TV e vídeo da Microsoft: system32\DRIVERS\NdisIP.sys (manual start)

Driver TAPI NDIS de acesso remoto: system32\DRIVERS\ndistapi.sys (manual start)

Protocolo de modo de usuário E/S em dispositivos NDIS: system32\DRIVERS\ndisuio.sys (manual start)

Driver de rede remota NDIS de acesso remoto: system32\DRIVERS\ndiswan.sys (manual start)

Interface NetBIOS: system32\DRIVERS\netbios.sys (system)

NetBios em Tcpip: system32\DRIVERS\netbt.sys (system)

DDE de rede: %SystemRoot%\system32\netdde.exe (disabled)

DSDM de DDE de rede: %SystemRoot%\system32\netdde.exe (disabled)

Logon de rede: %SystemRoot%\system32\lsass.exe (manual start)

Conexões de rede: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)

Reconhecimento de local da rede (NLA): %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)

Fornecedor de suporte de segurança NT LM: %SystemRoot%\system32\lsass.exe (manual start)

Armazenamento removível: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)

nv: system32\DRIVERS\nv4_mini.sys (manual start)

NVIDIA Display Driver Service: %SystemRoot%\system32\nvsvc32.exe (autostart)

Driver de filtro de tráfego IPX: system32\DRIVERS\nwlnkflt.sys (manual start)

Driver encaminhador de tráfego IPX: system32\DRIVERS\nwlnkfwd.sys (manual start)

D-Link VGA Webcam: System32\Drivers\ov519vid.sys (manual start)

Parallel port driver: system32\DRIVERS\parport.sys (manual start)

PCI Bus Driver: system32\DRIVERS\pci.sys (system)

Padus ASPI Shell: system32\drivers\pfc.sys (manual start)

Plug and Play: %SystemRoot%\system32\services.exe (autostart)

Serviços IPSEC: %SystemRoot%\system32\lsass.exe (autostart)

Miniporta de rede remota (PPTP): system32\DRIVERS\raspptp.sys (manual start)

Armazenamento protegido: %SystemRoot%\system32\lsass.exe (autostart)

Agendador de pacotes QoS: system32\DRIVERS\psched.sys (manual start)

Driver de link paralelo direto: system32\DRIVERS\ptilink.sys (manual start)

Driver de conexão automática de acesso remoto: system32\DRIVERS\rasacd.sys (system)

Gerenciador de conexão de acesso remoto automático: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)

Miniporta de rede remota (L2TP): system32\DRIVERS\rasl2tp.sys (manual start)

Gerenciador de conexão de acesso remoto: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)

Driver PPPOE de acesso remoto: system32\DRIVERS\raspppoe.sys (manual start)

Paralelo direto: system32\DRIVERS\raspti.sys (manual start)

Rdbss: system32\DRIVERS\rdbss.sys (system)

RDPCDD: System32\DRIVERS\RDPCDD.sys (system)

Driver redirecionador de dispositivos doTerminal Server: system32\DRIVERS\rdpdr.sys (manual start)

Gerenciador de sessão de ajuda de área de trabalho remota: C:\WINDOWS\system32\sessmgr.exe (manual start)

Driver de filtro de reprodução de áudio digital de CD: system32\DRIVERS\redbook.sys (system)

Roteamento e acesso remoto: %SystemRoot%\system32\svchost.exe -k netsvcs (disabled)

Registro remoto: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)

Alocador Remote Procedure Call (RPC): %SystemRoot%\system32\locator.exe (manual start)

Chamada de procedimento remoto (RPC): %SystemRoot%\system32\svchost -k rpcss (autostart)

QoS RSVP: %SystemRoot%\system32\rsvp.exe (manual start)

Gerenciador de contas de segurança: %SystemRoot%\system32\lsass.exe (autostart)

Cartão inteligente: %SystemRoot%\System32\SCardSvr.exe (manual start)

Agendador de tarefas: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

Secdrv: system32\DRIVERS\secdrv.sys (autostart)

Logon secundário: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

Notificação de eventos de sistema: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)

Serenum Filter Driver: system32\DRIVERS\serenum.sys (manual start)

Serial port driver: system32\DRIVERS\serial.sys (system)

Firewall do Windows/Compartilhamento de Conexão com a Internet (ICS): %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)

Detecção do hardware do shell: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

BDA Slip De-Framer: system32\DRIVERS\SLIP.sys (manual start)

smwdm: system32\drivers\smwdm.sys (manual start)

Sony USB Filter Driver (SONYPVU1): system32\DRIVERS\SONYPVU1.SYS (manual start)

SoundMAX Agent Service: C:\Arquivos de programas\Analog Devices\SoundMAX\SMAgent.exe (autostart)

Microsoft Kernel Audio Splitter: system32\drivers\splitter.sys (manual start)

Spooler de impressão: %SystemRoot%\system32\spoolsv.exe (autostart)

Driver de filtro de restauração do sistema: system32\DRIVERS\sr.sys (system)

Serviço de restauração do sistema: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)

Srv: system32\DRIVERS\srv.sys (manual start)

Serviço de descoberta SSDP: %SystemRoot%\system32\svchost.exe -k LocalService (manual start)

SSI: system32\Drivers\SSI.SYS (system)

Assistente de aquisição de imagens do Windows (WIA): %SystemRoot%\system32\svchost.exe -k imgsvc (autostart)

BDA IPSink: system32\DRIVERS\StreamIP.sys (manual start)

Webroot Spy Sweeper Engine: C:\Arquivos de programas\Webroot\Spy Sweeper\WRSSSDK.exe (autostart)

Software Bus Driver: system32\DRIVERS\swenum.sys (manual start)

Microsoft Kernel GS Wavetable Synthesizer: system32\drivers\swmidi.sys (manual start)

MS Software Shadow Copy Provider: C:\WINDOWS\system32\dllhost.exe /Processid:{BD866A9B-11E9-45B2-B752-1B61778DDD4E} (manual start)

Microsoft Kernel System Audio Device: system32\drivers\sysaudio.sys (manual start)

Logs e alertas de desempenho: %SystemRoot%\system32\smlogsvc.exe (manual start)

Telefonia: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)

Driver de protocolo TCP/IP: system32\DRIVERS\tcpip.sys (system)

Driver de dispositivo de terminal: system32\DRIVERS\termdd.sys (system)

Serviços de terminal: %SystemRoot%\System32\svchost -k DComLaunch (manual start)

Temas: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

Telnet: C:\WINDOWS\system32\tlntsvr.exe (disabled)

Cliente de rastreamento de link distribuído: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)

Filtro Microsoft AGPv3.5: system32\DRIVERS\uagp35.sys (system)

Windows User Mode Driver Framework: C:\WINDOWS\system32\wdfmgr.exe (autostart)

Microcode Update Driver: system32\DRIVERS\update.sys (manual start)

Host de dispositivo Plug and Play universal: %SystemRoot%\system32\svchost.exe -k LocalService (manual start)

Sistema de alimentação ininterrupta: %SystemRoot%\System32\ups.exe (manual start)

Driver de áudio USB (WDM): system32\drivers\usbaudio.sys (manual start)

Microsoft USB Generic Parent Driver: system32\DRIVERS\usbccgp.sys (manual start)

Microsoft USB 2.0 Enhanced Host Controller Miniport Driver: system32\DRIVERS\usbehci.sys (manual start)

USB2 Enabled Hub: system32\DRIVERS\usbhub.sys (manual start)

USB Mass Storage Driver: system32\DRIVERS\USBSTOR.SYS (manual start)

Microsoft USB Universal Host Controller Miniport Driver: system32\DRIVERS\usbuhci.sys (manual start)

Controlador de vídeo VGA.: \SystemRoot\System32\drivers\vga.sys (system)

ViaIde: system32\DRIVERS\viaide.sys (system)

Cópia de volume em memória: %SystemRoot%\System32\vssvc.exe (manual start)

Horário do Windows: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

Driver ARP IP de acesso remoto: system32\DRIVERS\wanarp.sys (manual start)

Microsoft WINMM WDM Audio Compatibility Driver: system32\drivers\wdmaud.sys (manual start)

Cliente da Web: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)

Testador de instrumentação de gerenciam. do Windows: %systemroot%\system32\svchost.exe -k netsvcs (autostart)

Serviço de Número de Série de Mídia Portátil: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)

Extensões de driver de instrum. gerenc. do Windows: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)

Adaptador de desempenho WMI: C:\WINDOWS\system32\wbem\wmiapsrv.exe (manual start)

Ambiente de suporte a provedores de serviços não-IFS do Windows Socket 2.0: \SystemRoot\System32\drivers\ws2ifsl.sys (system)

Central de Segurança: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

World Standard Teletext Codec: system32\DRIVERS\WSTCODEC.SYS (manual start)

Atualizações Automáticas: %systemroot%\system32\svchost.exe -k netsvcs (autostart)

Configuração zero sem fio: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

Serviço de Configuração de Rede: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)

--------------------------------------------------

Enumerating Windows NT logon/logoff scripts:

*No scripts set to run*

Windows NT checkdisk command:

BootExecute = autocheck autochk *

Windows NT 'Wininit.ini':

PendingFileRenameOperations: *Registry value not found*

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll

CDBurn: C:\WINDOWS\system32\SHELL32.dll

WebCheck: C:\WINDOWS\system32\webcheck.dll

SysTray: C:\WINDOWS\system32\stobject.dll

--------------------------------------------------

Autorun entries from Registry:

HKCU\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:

HKLM\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

*Registry key not found*

--------------------------------------------------

End of report, 33.987 bytes

Report generated in 0,125 seconds

Command line options:

/verbose - to add additional info on each section

/complete - to include empty sections and unsuspicious data

/full - to include several rarely-important sections

/force9x - to include Win9x-only startups even if running on WinNT

/forcent - to include WinNT-only startups even if running on Win9x

/forceall - to include all Win9x and WinNT startups, regardless of platform

/history - to list version history only

abraços

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- Desative e ative novamente a Restauração do Sistema. Abra o Painel de Controle > Sistema > Restauração do Sistema. Marque: Desativar a restauração do sistema, clique em Aplicar e Ok. Em seguida desmarque novamente a opção;

- Faça uma nova verificação com o antivírus e veja se o problema ainda ocorre.

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aiiii que ##### de virus!! fiz o que você faloo e passei o antiviros d novu achou ele d novo!! fica aasim la no avg!!

vx2.game - Virus Found Klone -

C:/Documentos and settings/Marcos/configurações locais/temp/vx2.exe

:(

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CASO RESOLVIDO!

Caso o autor do tópico necessite, o mesmo será reaberto, para isso o mesmo deverá procurar um Moderador da área e solicitar o desbloqueio!

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