O Windows XP não desliga

[rogerio.uller]

O Sistema Operacional só desliga se fazer o logoff e pedir troca de usuário e ai clicar em desligar o computador. De outra forma não funciona.

Ta ai o log

Por favor alguem me ajude.

Logfile of HijackThis v1.99.1

Scan saved at 11:33:44, on 15/1/2006

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe

C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\windows\mstray.exe

C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe

C:\WINDOWS\System32\wuauclt.exe

C:\Arquivos de programas\Winamp\winamp.exe

C:\Documents and Settings\Toti\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = &http://home.microsoft.com/intl/br/access/allinone.asp

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O3 - Toolbar: Barra de Ferramentas MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Arquivos de programas\MSN Toolbar\01.01.2607.0\pt-br\msntb.dll

O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup

O4 - HKLM\..\Run: [HP Software Update] C:\Arquivos de programas\Hewlett-Packard\HP Software Update\HPWuSchd.exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe

O4 - HKLM\..\Run: [DeviceDiscovery] C:\Arquivos de programas\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

O4 - HKLM\..\Run: [MMTray] C:\Arquivos de programas\MusicMatch\MusicMatch Jukebox\mm_tray.exe

O4 - HKLM\..\Run: [WinampAgent] C:\Arquivos de programas\Winamp\winampa.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Arquivos de programas\Java\j2re1.4.2_08\bin\jusched.exe

O4 - HKLM\..\Run: [mstray] c:\windows\mstray.exe

O4 - HKLM\..\Run: [avast!] C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Arquivos de programas\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Arquivos de programas\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\MSMSGS.EXE

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab

O16 - DPF: {33331111-1111-1111-1111-622221193458} - file://c:\ex.cab

O16 - DPF: {64311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\ARQUIV~1\MSNMES~1\msgrapp.dll" (file missing)

O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - Unknown owner - C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - Unknown owner - C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)

O23 - Service: avast! Web Scanner - Unknown owner - C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)

O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

[JoseMelo]

- Reinicie o computador em modo seguro (pressione F8 durante a inicialização);

- Abra o HijackThis, clique em Do a system scan only, marque as entradas abaixo e clique em Fix checked:

O4 - HKLM\..\Run: [mstray] c:\windows\mstray.exe

O16 - DPF: {33331111-1111-1111-1111-622221193458} - file://c:\ex.cab

O16 - DPF: {64311111-1111-1121-1111-111191113457} - file://c:\eied_s7.c

- Localize e delete o arquivo em destaque:

c:\windows\mstray.exe

- Reinicie em modo normal, gere novo log e cole na sua resposta;

- Se você acessa sua conta bancária pela internet, troque a senha.

[Rugrats]

O Meu Micro está com o mesmo problema

O Sistema Operacional só desliga se fazer o logoff e pedir troca de usuário e ai clicar em desligar o computador. De outra forma não funciona.

Por favor me ajudem...

Segue o LOG:

Logfile of HijackThis v1.99.1

Scan saved at 21:33:00, on 16/1/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\system32\system32.exe C:\Arquivos de programas\MSN Messenger\MsnMsgr.Exe C:\WINDOWS\system32\svchost.exe C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe C:\Arquivos de programas\Internet Explorer\IEXPLORE.EXE C:\Arquivos de programas\Internet Explorer\IEXPLORE.EXE C:\Documents and Settings\Kelly\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://g.msn.com.br/0SEPTBR/SAOS01

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Arquivos de programas\MSN Apps\ST\01.02.3000.1001\en-xu\stmain.dll

O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Arquivos de programas\MSN Apps\MSN Toolbar\01.02.4000.1001\pt-br\msntb.dll

O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Arquivos de programas\MSN Apps\MSN Toolbar\01.02.4000.1001\pt-br\msntb.dll

O4 - HKLM\..\Run: [avast!] C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [MSConfig]

C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O12 - Plugin for .spop: C:\Arquivos de programas\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF:

SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://v5.windowsupdate.microsoft.com/v5co...b?1118147371906

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}

(MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab

O16 - DPF: {CD941590-6424-11D2-A82F-00104B7AF15C} (ManagerActiveXBKB Class)

- https://www.bankboston.com.br/download/ActiveXBKBCab.cab

O17 -

HKLM\System\CCS\Services\Tcpip\..\{3AAF5439-CDB1-47E9-A7B4-CB5D0C1C919D}:

NameServer = 200.225.159.124 200.225.159.126

O17 -

HKLM\System\CS1\Services\Tcpip\..\{3AAF5439-CDB1-47E9-A7B4-CB5D0C1C919D}:

NameServer = 200.225.159.124 200.225.159.126

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\ARQUIV~1\MSNMES~1\msgrapp.dll" (file missing)

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - Unknown owner - C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - Unknown owner - C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)

O23 - Service: avast! Web Scanner - Unknown owner - C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)

Muito Obrigado

*** Rugrats ***