UchihaCinder69

olá boa noite, O apex legends está apresentando problemas e dando tela azul toda vez que tento iniciar ele pelo steam, Eu tirei print dos erros que acontecem quando tento iniciar ele, inclusive sobre a foto do erro do easy anti cheat, eu peço mil perdões pela qualidade das fotos e pela camera ruim, só contextualizando o codigo de erro tá como: 30004, to mandando varios pra vocês enxergarem melhor o erro. Já tentei fazer o "sfc /scannow" e o "dism /online /cleanup-image /restorehealth" mas não resolveu, tentei o mdsched.exe e não resolveu tambem, (inclusive por algum motivo não entra na tela do windows memory diagnosis quando tento fazer ele), já tentei verificar a integridade dos arquivos e não apareceu nada, reinstalar o driver de vídeo usando o DDU(o driver está como mais atualizado e todos os drivers tambem), reparar o easy anti cheat do jogo(esse nem sei se estou fazendo certo), nem mesmo reinstalar o jogo resolveu também, me ajudem por favor já estou sem esperanças e sem o que fazer. Meu PC: GPU: RX 580 8GB 2048SP CPU: Ryzen 5 4500 HyperX RAM: 16 GB DDR4 2666 HD GreenPower: 1TB Kingspec SSD: 128GB CX2 SSD: 256GB placa-mãe: MSI A520M A PRO Fonte OnePower: 500W Windows 11 64Bits logs mais recentes do BlueScreenView: ================================================== Dump File : 012825-67578-01.dmp Crash Time : 28/01/2025 01:56:57 Bug Check String : Bug Check Code : 0x00000139 Parameter 1 : 00000000`00000eac Parameter 2 : fffffe86`54aae4b0 Parameter 3 : fffffe86`54aae408 Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+417380 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 10.0.22621.3235 (WinBuild.160101.0800) Processor : x64 Crash Address : ntoskrnl.exe+417380 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\012825-67578-01.dmp Processors Count : 12 Major Version : 15 Minor Version : 22621 Dump File Size : 1.342.764 Dump File Time : 28/01/2025 10:58:17 ================================================== ================================================== Dump File : 013025-36375-01.dmp Crash Time : 29/01/2025 12:49:31 Bug Check String : Bug Check Code : 0xc000021a Parameter 1 : ffff8c84`05c5c440 Parameter 2 : 00000000`c0000022 Parameter 3 : 00000000`00000000 Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+417380 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 10.0.22621.3235 (WinBuild.160101.0800) Processor : x64 Crash Address : ntoskrnl.exe+417380 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\013025-36375-01.dmp Processors Count : 12 Major Version : 15 Minor Version : 22621 Dump File Size : 963.212 Dump File Time : 30/01/2025 00:41:27 ================================================== ================================================== Dump File : 020125-47453-01.dmp Crash Time : 01/02/2025 19:41:41 Bug Check String : Bug Check Code : 0x00000139 Parameter 1 : 00000000`00000eac Parameter 2 : ffff9287`b83d44b0 Parameter 3 : ffff9287`b83d4408 Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+417380 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 10.0.22621.3235 (WinBuild.160101.0800) Processor : x64 Crash Address : ntoskrnl.exe+417380 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\020125-47453-01.dmp Processors Count : 12 Major Version : 15 Minor Version : 22621 Dump File Size : 1.240.948 Dump File Time : 01/02/2025 20:05:40 ================================================== ================================================== Dump File : 020225-79562-01.dmp Crash Time : 02/02/2025 19:58:56 Bug Check String : Bug Check Code : 0x00000139 Parameter 1 : 00000000`00000eac Parameter 2 : fffffe08`849f04b0 Parameter 3 : fffffe08`849f0408 Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+417380 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 10.0.22621.3235 (WinBuild.160101.0800) Processor : x64 Crash Address : ntoskrnl.exe+417380 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\020225-79562-01.dmp Processors Count : 12 Major Version : 15 Minor Version : 22621 Dump File Size : 1.452.908 Dump File Time : 02/02/2025 20:16:05 ================================================== ================================================== Dump File : 020225-84140-01.dmp Crash Time : 02/02/2025 20:39:35 Bug Check String : Bug Check Code : 0x00000139 Parameter 1 : 00000000`00000eac Parameter 2 : ffffe20d`fa3bf4b0 Parameter 3 : ffffe20d`fa3bf408 Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+417380 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 10.0.22621.3235 (WinBuild.160101.0800) Processor : x64 Crash Address : ntoskrnl.exe+417380 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\020225-84140-01.dmp Processors Count : 12 Major Version : 15 Minor Version : 22621 Dump File Size : 1.345.620 Dump File Time : 02/02/2025 20:43:25 ==================================================