Guteramxpx

@Elias Pereira Muito obrigado por mais essa ajuda.

@Elias Pereira Não ocorreu nenhum tipo de problema. As análises que fizemos antes apontaram alguma coisa preocupante?

Segue o resultado: RogueKiller Anti-Malware V15.0.8.0 (x64) [Jul 13 2021] (Free) by Adlice Software mail : https://adlice.com/contact/ Website : https://adlice.com/download/roguekiller/ Operating System : Windows 10 (10.0.19041) 64-bit Started in : Normal mode User : Shelby [Administrator] Started from : C:\Program Files\RogueKiller\RogueKiller64.exe Signatures : 20210717_162602, Driver : Loaded Mode : Standard Scan, Scan -- Date : 2021/07/19 14:36:49 (Duration : 00:43:08) Switches : -minimize ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Processes ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Process Modules ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Services ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Tasks ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Registry ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ WMI ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Hosts File ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Files ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Web browsers ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤

Elias, muito obrigado. O adw não encontrou nada (creio eu) e não tinha a opção de Limpar. Achei esse log colado abaixo dentro do programa. Esses pre-installed necessitam alguma ação? Na sequencia tem o do ZHP # ------------------------------- # Malwarebytes AdwCleaner 8.3.0.0 # ------------------------------- # Build: 06-29-2021 # Database: 2021-06-29.1 (Local) # Support: https://www.malwarebytes.com/support # # ------------------------------- # Mode: Scan # ------------------------------- # Start: 07-17-2021 # Duration: 00:01:26 # OS: Windows 10 Home Single Language # Scanned: 31978 # Detected: 30 ***** [ Services ] ***** No malicious services found. ***** [ Folders ] ***** No malicious folders found. ***** [ Files ] ***** No malicious files found. ***** [ DLL ] ***** No malicious DLLs found. ***** [ WMI ] ***** No malicious WMI found. ***** [ Shortcuts ] ***** No malicious shortcuts found. ***** [ Tasks ] ***** No malicious tasks found. ***** [ Registry ] ***** No malicious registry entries found. ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries found. ***** [ Chromium URLs ] ***** No malicious Chromium URLs found. ***** [ Firefox (and derivatives) ] ***** No malicious Firefox entries found. ***** [ Firefox URLs ] ***** No malicious Firefox URLs found. ***** [ Hosts File Entries ] ***** No malicious hosts file entries found. ***** [ Preinstalled Software ] ***** Preinstalled.CyberLinkLabelPrint Folder C:\Program Files (x86)\CYBERLINK\LABELPRINT Preinstalled.CyberLinkLabelPrint Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243} Preinstalled.CyberLinkLabelPrint Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{C59C179C-668D-49A9-B6EA-0121CCFC1243} Preinstalled.CyberLinkShellExtension Registry HKLM\Software\Classes\CLSID\{3E2A0A32-6E14-4BAD-AA87-BBB6A75EBFF2} Preinstalled.DellCustomerConnect Folder C:\Program Files (x86)\DELL CUSTOMER CONNECT Preinstalled.DellCustomerConnect Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{124DE80C-9BFE-4D04-A8D9-69C5019DEEBF} Preinstalled.DellQuickset Folder C:\Program Files\DELL\QUICKSET Preinstalled.DellQuickset Folder C:\ProgramData\DELL\QUICKSET Preinstalled.DellQuickset Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run|QuickSet Preinstalled.DellQuickset Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Run|QuickSet Preinstalled.DellQuickset Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{87CF757E-C1F1-4D22-865C-00C6950B5258} Preinstalled.DellSupportCenter Folder C:\Program Files\DELL SUPPORT CENTER Preinstalled.DellUpdateforWindows10 Folder C:\Program Files (x86)\DELL UPDATE Preinstalled.DellUpdateforWindows10 Folder C:\ProgramData\DELL\UPDATE Preinstalled.DellUpdateforWindows10 Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{DB82968B-57A4-4397-81A5-ECAB21B5DFCD} Preinstalled.LenovoPower2Go Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{0EA7D413-72FD-40C4-BCCB-F2C44D979F23} Preinstalled.LenovoPower2Go Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\CLVDLauncher Preinstalled.LenovoPower2Go Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2} Preinstalled.LenovoPower2Go Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2} Preinstalled.LenovoPower2Go Task C:\Windows\System32\Tasks\CLVDLAUNCHER Preinstalled.LenovoPowerDVD Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32|RemoteControl10 Preinstalled.LenovoPowerDVD Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Run|RemoteControl10 Preinstalled.LenovoPowerDVD Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B} Preinstalled.LenovoPowerDVD Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{DEC235ED-58A4-4517-A278-C41E8DAEAB3B} Preinstalled.LenovoThinkVantageToolbox Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{2083582D-6F00-479B-BFED-90E38E3BC271} Preinstalled.LenovoThinkVantageToolbox Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{2083582D-6F00-479B-BFED-90E38E3BC271} Preinstalled.LenovoThinkVantageToolbox Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\PCDoctorBackgroundMonitorTask Preinstalled.LenovoThinkVantageToolbox Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\PC-Doctor for Windows Preinstalled.MyDell Folder C:\Program Files\MY DELL Preinstalled.MyDell Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Dell Support Center AdwCleaner[S00].txt - [6523 octets] - [19/04/2020 19:36:56] AdwCleaner[C00].txt - [2744 octets] - [19/04/2020 19:38:55] ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S01].txt ########## ~ ZHPCleaner v2021.7.15.311 by Nicolas Coolman (2021/07/15) ~ Run by Shelby (Administrator) (17/07/2021 12:52:11) ~ Web: https://www.nicolascoolman.com ~ Blog: https://nicolascoolman.eu/ ~ Facebook : https://www.facebook.com/nicolascoolman1 ~ State version : Version KO ~ Type : Repair ~ Report : C:\Users\Shelby\Desktop\ZHPCleaner (R).txt ~ Quarantine : C:\Users\Shelby\AppData\Roaming\ZHP\ZHPCleaner_Reg.txt ~ System Restore Point : OK ~ UAC : Activate ~ Boot Mode : Normal (Normal boot) Windows 10 Home Single Language, 64-bit (Build 19041) ---\\ Alternate Data Stream (ADS). (0) ---\\ Services (0) ~ No malicious or unnecessary items found. ---\\ Browser internet (0) ~ No malicious or unnecessary items found. ---\\ Hosts file (1) ~ The hosts file is legitimate (25) ---\\ Scheduled automatic tasks. (0) ~ No malicious or unnecessary items found. ---\\ Explorer ( File, Folder) (3) MOVED file: C:\Users\Shelby\AppData\Local\Google\Chrome\User Data\Profile 1\Preferences =>Préférences Chromium MOVED file: C:\Users\Shelby\AppData\Local\Microsoft\Edge\User Data\Default\Preferences =>Préférences Chromium MOVED folder: C:\Program Files (x86)\Skillbrains =>SUP.Optional.Skillbrains ---\\ Registry ( Key, Value, Data) (2) DELETED key^: [X64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Adobe Flash Player Updater [] =>Riskware.FlashPlayer DELETED key*: [X64] HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player NPAPI [Adobe Systems Incorporated] =>Riskware.FlashPlayer ---\\ Summary of the elements found (3) https://nicolascoolman.eu/forum/Topic/repaquetage-et-infection/ =>Préférences Chromium https://nicolascoolman.eu/2019/01/sup-skillbrains =>SUP.Optional.Skillbrains https://nicolascoolman.eu/forum/Topic/flashplayer-logiciel-a-risque-riskware/ =>Riskware.FlashPlayer ---\\ Other deletions. (17) ~ Registry Keys Tracing deleted (14) ~ Remove the old reports ZHPCleaner. (3) ---\\ Result of repair ~ Repair carried out successfully ~ Google Chrome OK ~ Mozilla Firefox OK ~ Internet Explorer OK ~ The system has been restarted. ---\\ Statistics ~ Items scanned : 2115 ~ Items found : 0 ~ Items cancelled : 0 ~ Space saving (bytes) : 0 ~ Items options : 9/17 ---\\ OPTIONS NOT ACTIVES ~ Temporary file analysis ~ Temporary folder analysis ~ Empty Folder CLSID Analysis ~ Empty Other Folder Analysis ~ Empty LocalLow Folder Analysis ~ Empty Local Folder Analysis ~ Obsolete Installer File Analysis ~ Start browsers with extensions removed ~ End of clean in 00h00mn25s ---\\ Reports (2) ZHPCleaner-[S]-17072021-12_42_58.txt ZHPCleaner-[R]-17072021-12_52_36.txt

Prezados, há umas duas semanas troquei meu provedor de internet para um provedor fibra. Ontem a noite ao fazer uma pesquisa no google, começou a pedir um captcha, dizendo que "Nossos sistemas detectaram tráfego incomum na sua rede...". Isso acontecia com todos os dispositivos da casa. Celulares e notebook. Entrei em contato com a empresa e ao que parece tudo normal com o roteador. Assim, mais uma vez resolvi contar com a boa vontade de vocês, para analisar um log do meu note. Entretanto, quando vou baixar o arquivo zoek.zip, tanto o Firefox quanto o Chrome baixam mas dizem ser um arquivo com vírus. O Edge baixa normal, mas fiquei com receio de abrir. Posso abrir? Ou existe outra coisa a se fazer? Obrigado Augusto