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Bmo

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  • Total de itens

    20
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3

Sobre Bmo

  • Data de Nascimento 11/12/1987 (32 anos)

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  • Cidade e Estado
    Recife/PE
  • Sexo
    Masculino

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  1. Eu acharia melhor se não fosse preciso formatar. Gostaria de apenas corrigir o erro. adicionado 2 minutos depois Sim, continua. E inclusive o W10 atualizou novamente para a versão 1703 (15063.483).
  2. @Matheus Vanderlei, como faço isso? Sou leigo em TI.
  3. O W10 atualizou automaticamente e a Compilação do Sistema Operacional passou para: 14393.1480
  4. @tekinha o que devo fazer agora? Mais uma vez:desculpe a demora em responder inicialmente
  5. @Tekinha, antes de qualquer coisa: me desculpe de verdade por demorar em responder. Tive uma surpresa no meu trabalho que acabou me sobrecarregando de tarefas. Agradeço o seu interesse em me ajudar. De fato não tenho ideia de como resolver isso... Segue o que você pediu:
  6. Depois que atualizei para o W10 não rodo mais BF2, SAS e nem mesmo Doom 95. Tentei várias soluções da net, mas nada funciona, sejam por programas e ou manualmente. PS.; olhei outros tópicos aqui no CdH de pessoas com o mesmo problema, mas não consegui resolver por eles.
  7. Funcionou! Além da pasta Windows.old ocupar um espaço absurdo, também utilizei algumas ferramentas de limpeza que encontrei em outros fóruns. Muito obrigado @xmauro! Como sempre o pessoal do CdH é o melhor. PS.: desculpe a demora em responder, mas estive sem conexão.
  8. Após atualizar o Windows para "Atualização do Windows 10 Version 1607 para sistemas baseados em x64 (KB3176936)" o espaço utilizado no HD dobrou. Já tive esse problema antes, mas por um vírus que consegui remover com a ajuda do Clube do Hardware (obs.: tornei-me grande fã dos moderadores daqui depois disso!). Tentei passar o anti-vírus, alguns programas de remoção de malwares, limpeza de registro, etc. Fora isso mantenho o PC atualizado e procuro seguir as orientações que recebi da última vez. Ps.: não encontrei meu problema entre os fóruns existentes, caso já exista algum fórum tratando desse tema peço desculpas antecipadas.
  9. Caro Diego agradeço imensamente a sua ajuda e especialmente a sua paciência e a de todos os colegas do CH que dedicaram parte de seu tempo ao meu problema. Muito obrigado! Já admirava o trabalho de vocês antes e agora só admiro ainda mais. Forte abraço e sucesso a todos! Bmo PROBLEMA RESOLVIDO!!! TÓPICO ENCERRADO.
  10. Olá Diego, Fiz o que me mandou. Já sou usuário do Ccleaner a alguns anos e faço a limpeza e verificação de registros frequentemente, uso ele também para controlar quais os programas devem iniciar com o Windows. Faço a verificação do Windows Update, Windows defender e Avast sempre que inicio o PC. Não utilizava o Comodo porque não sabia que precisava, eu achava que o Avast já fazia isso. Procuro ser o mais metódico possível, mas como sou leigo em programação inevitavelmente cometo erros. Sou profundamente grato por sua ajuda! Tentarei redobrar meus cuidados para o futuro. O Windows Defender continua sem funcionar, acusa o erro 0x8007139f Verifiquei nas configurações e vi que a chave do produto não está inserida. Tentei inserir a que está escrita em um adesivo em baixo do PC, mas ela está muito ilegível. Acusou o erro 0xc004f050 E o Doom95 também não executa, acusa o erro do DirectX 100 Novamente obrigado pela força!!! Abaixo segue o log solicitado: # DelFix v1.011 - Relatório criado 27/08/2015 às 07:56:34 # Atualizado 18/08/2015 por Xplode # Usuário : computador - COMPUTADOR-WIN # Sistema Operacional : Windows 10 Home (64 bits) ~ Ativando UAC ... OK ~ Removendo ferramentas de desinfecção ... Removido : C:\FRST Removido : C:\zoek_backup Removido : C:\AdwCleaner Removido : C:\Users\computador\Downloads\mbar Removido : C:\ZA-Scan.txt Removido : HKLM\SOFTWARE\AdwCleaner Removido : HKLM\SOFTWARE\TrendMicro\Hijackthis ~ Criando backup do registro ... OK ~ Limpando pontos da restauração do sistema ... Removido : RP #1 [Windows Update | 08/23/2015 18:04:26] Removido : RP #2 [Windows Update | 08/23/2015 18:05:51] Removido : RP #3 [Removed LibreOffice 4.3.3.2 | 08/25/2015 00:15:55] Novo ponto de restauração criado ! ~ Redefinindo configurações do sistema ... OK ########## - EOF - ##########
  11. Olá Diego! Fazendo a conferência do Windows10 observei que o Windows Defender não pode ser ativado. Quando tento ativar aparece o erro 0x8007139f Outra questão é que o emulador Doom95 também não roda. Acusa falta de acesso ao cartão de vídeo e sugere a conferência do DirectX erro 100 Abraço! Abaixo seg o log: Results of screen317's Security Check version 1.008 x64 (UAC is enabled) Internet Explorer 11 ``````````````Antivirus/Firewall Check:`````````````` Windows Defender avast! Antivirus Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` JavaFX 2.1.0 Java version 32-bit out of Date! Adobe Flash Player 18.0.0.232 Adobe Reader XI Mozilla Firefox (40.0.2) ````````Process Check: objlist.exe by Laurent```````` Windows Defender MSASCui.exe Comodo Firewall cmdagent.exe Windows Defender MSASCui.exe Alwil Software Avast5 AvastSvc.exe Alwil Software Avast5 AvastUI.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: % ````````````````````End of Log``````````````````````
  12. Olá, Diego, estava interpretando as instruções no sentido de que sempre que me mandava "postar" um log era para colocar no corpo da resposta, e quando me mandava "anexar" era para anexar mesmo, mas agora irei apenas anexar. Consegui baixar e instalar o Windows10. Estou gostando, é mais rápido, embora ainda esteja me adaptando, mas em geral é bom. O PC voltou não apenas a abrir PDF's, mas voltou a executar os programas que não estavam funcionando. :aplausos: Fiz o que me mandou e segue o log em anexo. Um forte abraço! log1.txt log2.txt
  13. Olá Diego Segui todas as etapas sem problemas! E o PC já voltou a abrir PDF's :aplausos: :aplausos: Só não instalei ainda o Windows10, vou tentar novamente com o avast e o comodo desativados. Abaixo segue o log: Abraço! Fix result of Farbar Recovery Scan Tool (x64) Version:20-08-2015 Ran by computador (2015-08-22 10:52:54) Run:2 Running from C:\Users\computador\Desktop Loaded Profiles: computador (Available Profiles: computador & Convidado) Boot Mode: Normal ============================================== fixlist content: ***************** CreateRestorePoint: CloseProcesses: IFEO\Acrobat.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\acrodist.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\AcroRd32.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\backitup.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\bf2.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\cdspeed.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\coverdes.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\drive manager.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\drivespeed.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\easyinfo.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\ereg.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\formscentralforacrobat.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\foxitreader.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\infotool.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\nero.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\nerohome.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\neromediahome.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\nerostartsmart.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\neroupgrade.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\nerovision.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\photosnap.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\photosnapviewer.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\popcorntimedesktop.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\recode.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\setup.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\setupx.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\showtime.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" IFEO\unins000.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe C:\Program Files (x86)\AVG Tcpip\..\Interfaces\{B560B3AA-3CD4-4366-8A78-505FD8AA4192}: [NameServer] 156.154.70.25,156.154.71.25 R2 UxTuneUp; C:\Windows\System32\uxtuneup.dll [44856 2015-02-25] (AVG Technologies) R2 UxTuneUp; C:\Windows\SysWOW64\uxtuneup.dll [36664 2015-02-25] (AVG Technologies) C:\Windows\System32\uxtuneup.dll C:\Windows\SysWOW64\uxtuneup.dll S2 BstHdDrv; \??\C:\Program Files (x86)\BlueStacks\HD-Hypervisor-amd64.sys [X] C:\Program Files (x86)\BlueStacks\HD-Hypervisor-amd64.sys AlternateDataStreams: C:\Windows\notepad.exe:$CmdTcID AlternateDataStreams: C:\Windows\system32\acmigration.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\aeinv.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\aepdu.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\appraiser.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\atmfd.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\atmlib.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\CompatTelRunner.exe:$CmdTcID AlternateDataStreams: C:\Windows\system32\d3d10warp.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\davclnt.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\dciman32.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\devinv.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\DWrite.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\dxtmsft.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\dxtrans.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\FntCache.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\fontsub.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\generaltel.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\ie4uinit.exe:$CmdTcID AlternateDataStreams: C:\Windows\system32\ieapfltr.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\iedkcs32.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\ieetwcollector.exe:$CmdTcID AlternateDataStreams: C:\Windows\system32\ieetwcollectorres.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\ieetwproxystub.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\ieframe.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\iernonce.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\iertutil.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\iesetup.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\ieui.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\ieUnatt.exe:$CmdTcID AlternateDataStreams: C:\Windows\system32\inetcpl.cpl:$CmdTcID AlternateDataStreams: C:\Windows\system32\invagent.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\JavaScriptCollectionAgent.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\jscript.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\jscript9.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\jscript9diag.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\jsproxy.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\lpk.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\msfeeds.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\mshtml.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\MshtmlDac.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\mshtmled.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\mshtmlmedia.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\msrating.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\MsSpellCheckingFacility.exe:$CmdTcID AlternateDataStreams: C:\Windows\system32\mstscax.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\msxml3.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\msxml3r.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\msxml6.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\msxml6r.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\PresentationCFFRasterizerNative_v0300.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\rdvidcrl.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\shell32.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\tsgqec.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\urlmon.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\vbscript.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\WebClnt.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\win32k.sys:$CmdTcID AlternateDataStreams: C:\Windows\system32\wininet.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\WinSetupUI.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\wksprt.exe:$CmdTcID AlternateDataStreams: C:\Windows\system32\wu.upgrade.ps.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\wuapi.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\wuapp.exe:$CmdTcID AlternateDataStreams: C:\Windows\system32\wuauclt.exe:$CmdTcID AlternateDataStreams: C:\Windows\system32\wuaueng.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\wucltux.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\wudriver.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\wups.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\wups2.dll:$CmdTcID AlternateDataStreams: C:\Windows\system32\wuwebv.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\atmfd.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\atmlib.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\d3d10warp.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\davclnt.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\dciman32.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\DWrite.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\dxtmsft.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\dxtrans.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\FlashPlayerApp.exe:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\fontsub.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\ieapfltr.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\iedkcs32.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\ieetwproxystub.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\ieframe.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\iernonce.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\iertutil.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\iesetup.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\ieui.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\ieUnatt.exe:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\inetcpl.cpl:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\jscript.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\jscript9.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\jscript9diag.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\jsproxy.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\lpk.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\msfeeds.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\mshtml.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\MshtmlDac.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\mshtmled.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\mshtmlmedia.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\msrating.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\mstscax.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\msxml3.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\msxml3r.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\msxml6.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\msxml6r.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\notepad.exe:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\PresentationCFFRasterizerNative_v0300.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\rdvidcrl.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\shell32.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\tsgqec.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\urlmon.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\vbscript.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\WebClnt.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\wininet.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\wuapi.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\wuapp.exe:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\wudriver.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\wups.dll:$CmdTcID AlternateDataStreams: C:\Windows\SysWOW64\wuwebv.dll:$CmdTcID AlternateDataStreams: C:\Users\computador\Desktop\adwcleaner_5.002.exe:$CmdTcID AlternateDataStreams: C:\Users\computador\Desktop\adwcleaner_5.002.exe:$CmdZnID AlternateDataStreams: C:\Users\computador\Downloads\wps_office_pc.exe:$CmdTcID AlternateDataStreams: C:\Users\computador\Downloads\wps_office_pc.exe:$CmdZnID CMD:ipconfig /flushdns EmptyTemp: ***************** Restore point was successfully created. Processes closed successfully. "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\Acrobat.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\acrodist.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\AcroRd32.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\backitup.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\bf2.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\cdspeed.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\coverdes.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\drive manager.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\drivespeed.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\easyinfo.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\ereg.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\formscentralforacrobat.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\foxitreader.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\infotool.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\nero.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\nerohome.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\neromediahome.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\nerostartsmart.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\neroupgrade.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\nerovision.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\photosnap.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\photosnapviewer.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\popcorntimedesktop.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\recode.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\setup.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\setupx.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\showtime.exe" => key removed successfully "HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\unins000.exe" => key removed successfully "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe" => File/Folder not found. C:\Program Files (x86)\AVG => moved successfully HKLM\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{B560B3AA-3CD4-4366-8A78-505FD8AA4192}\\NameServer => value removed successfully UxTuneUp => Service stopped successfully. UxTuneUp => service removed successfully UxTuneUp => service not found. C:\Windows\System32\uxtuneup.dll => moved successfully C:\Windows\SysWOW64\uxtuneup.dll => moved successfully BstHdDrv => service removed successfully "C:\Program Files (x86)\BlueStacks\HD-Hypervisor-amd64.sys" => File/Folder not found. "C:\Windows\notepad.exe" => ":$CmdTcID" ADS not found. "C:\Windows\system32\acmigration.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\aeinv.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\aepdu.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\appraiser.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\atmfd.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\atmlib.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\CompatTelRunner.exe" => ":$CmdTcID" ADS not found. "C:\Windows\system32\d3d10warp.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\davclnt.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\dciman32.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\devinv.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\DWrite.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\dxtmsft.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\dxtrans.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\FntCache.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\fontsub.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\generaltel.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\ie4uinit.exe" => ":$CmdTcID" ADS not found. "C:\Windows\system32\ieapfltr.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\iedkcs32.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\ieetwcollector.exe" => ":$CmdTcID" ADS not found. "C:\Windows\system32\ieetwcollectorres.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\ieetwproxystub.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\ieframe.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\iernonce.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\iertutil.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\iesetup.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\ieui.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\ieUnatt.exe" => ":$CmdTcID" ADS not found. "C:\Windows\system32\inetcpl.cpl" => ":$CmdTcID" ADS not found. "C:\Windows\system32\invagent.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\JavaScriptCollectionAgent.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\jscript.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\jscript9.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\jscript9diag.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\jsproxy.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\lpk.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\msfeeds.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\mshtml.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\MshtmlDac.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\mshtmled.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\mshtmlmedia.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\msrating.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\MsSpellCheckingFacility.exe" => ":$CmdTcID" ADS not found. "C:\Windows\system32\mstscax.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\msxml3.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\msxml3r.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\msxml6.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\msxml6r.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\PresentationCFFRasterizerNative_v0300.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\rdvidcrl.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\shell32.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\tsgqec.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\urlmon.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\vbscript.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\WebClnt.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\win32k.sys" => ":$CmdTcID" ADS not found. "C:\Windows\system32\wininet.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\WinSetupUI.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\wksprt.exe" => ":$CmdTcID" ADS not found. "C:\Windows\system32\wu.upgrade.ps.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\wuapi.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\wuapp.exe" => ":$CmdTcID" ADS not found. "C:\Windows\system32\wuauclt.exe" => ":$CmdTcID" ADS not found. "C:\Windows\system32\wuaueng.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\wucltux.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\wudriver.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\wups.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\wups2.dll" => ":$CmdTcID" ADS not found. "C:\Windows\system32\wuwebv.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\atmfd.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\atmlib.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\d3d10warp.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\davclnt.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\dciman32.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\DWrite.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\dxtmsft.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\dxtrans.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\FlashPlayerApp.exe" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\fontsub.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\ieapfltr.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\iedkcs32.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\ieetwproxystub.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\ieframe.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\iernonce.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\iertutil.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\iesetup.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\ieui.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\ieUnatt.exe" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\inetcpl.cpl" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\jscript.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\jscript9.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\jscript9diag.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\jsproxy.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\lpk.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\msfeeds.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\mshtml.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\MshtmlDac.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\mshtmled.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\mshtmlmedia.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\msrating.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\mstscax.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\msxml3.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\msxml3r.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\msxml6.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\msxml6r.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\notepad.exe" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\PresentationCFFRasterizerNative_v0300.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\rdvidcrl.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\shell32.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\tsgqec.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\urlmon.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\vbscript.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\WebClnt.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\wininet.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\wuapi.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\wuapp.exe" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\wudriver.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\wups.dll" => ":$CmdTcID" ADS not found. "C:\Windows\SysWOW64\wuwebv.dll" => ":$CmdTcID" ADS not found. "C:\Users\computador\Desktop\adwcleaner_5.002.exe" => ":$CmdTcID" ADS not found. "C:\Users\computador\Desktop\adwcleaner_5.002.exe" => ":$CmdZnID" ADS not found. "C:\Users\computador\Downloads\wps_office_pc.exe" => ":$CmdTcID" ADS not found. C:\Users\computador\Downloads\wps_office_pc.exe => ":$CmdZnID" ADS removed successfully. ========= ipconfig /flushdns ========= Configura��o de IP do Windows Libera��o do Cache do DNS Resolver bem-sucedida. ========= End of CMD: ========= EmptyTemp: => 44.8 MB temporary data Removed. The system needed a reboot.. ==== End of Fixlog 10:54:04 ====
  14. @CarlosTurco ainda que brevemente foi bom falar com você, muito obrigado por seu tempo e atenção! :joia: Forte abraço! Olá @diego_moicano , espero que dessa vez dê tudo certo Inicialmente queria comunicar que não consegui instalar o Windows10. Consegui baixar, mas quando começo a instalar só concluo a 1ª etapa (cópia dos arquivos), logo em seguida o PC reinicia e restaura a versão do Windows anterior. Por fim aparece uma janela do Windows Update indicando que ocorreu o erro C1900101-30018 Referente as suas orientações segue abaixo o que foi solicitado: PS: obrigado pela boa vontade e paciência!!! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Malwarebytes Version: 7.5.1 (07.16.2015:1) OS: Windows 7 Home Basic x64 Ran by computador on 20/08/2015 at 9:35:53,13 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Tasks ~~~ Registry Values ~~~ Registry Keys ~~~ Files Successfully disinfected: [shortcut] C:\Users\computador\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk Successfully disinfected: [shortcut] C:\Users\computador\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk ~~~ Folders Successfully deleted: [Folder] C:\ProgramData\productdata Successfully deleted: [Folder] C:\Users\computador\AppData\Roaming\productdata ~~~ FireFox Successfully deleted the following from C:\Users\computador\AppData\Roaming\mozilla\firefox\profiles\hwa2w8sm.default\prefs.js user_pref(browser.search.searchengine.alias, istartsurf); user_pref(browser.search.searchengine.desc, this is my first firefox searchEngine); user_pref(browser.search.searchengine.iconURL, hxxp://www.istartsurf.com/favicon.ico); user_pref(browser.search.searchengine.name, istartsurf); user_pref(browser.search.searchengine.ptid, smt); user_pref(browser.search.searchengine.uid, TOSHIBAXMK5059GSXP_416UB0DXBXX416UB0DXB); user_pref(browser.search.searchengine.url, hxxp://www.istartsurf.com/web/?type=ds&ts=1437932783&z=64a0bb353cd96a1c7254a9bg2zccambt4cbofm7c7q&from=smt&uid=TOSHIBAXMK5059GSXP user_pref(extensions.bootstrappedAddons, {\{023e9ca0-63f3-47b1-bcb2-9badf9d9ef28}\:{\version\:\4.4.3.1-signed\,\type\:\extension\,\descriptor\:\C:\\\\Users\\\\ user_pref(extensions.quick_start.enable_search1, false); user_pref(extensions.quick_start.sd.closeWindowWithLastTab_prev_state, false); user_pref(extensions.xpiState, {\app-profile\:{\[email protected]<script cf-hash='f9e31' type="text/javascript"> /* */</script>\:{\d\:\C:\\\\Users\\\\computador\\\\AppData\\\\Roaming\\\\Mozilla\\\\Firefox\\\\Profiles\\\\h ~~~ Chrome [C:\Users\computador\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset [C:\Users\computador\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted: [C:\Users\computador\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset [C:\Users\computador\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted: [] ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on 20/08/2015 at 10:10:38,39 End of JRT log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ # AdwCleaner v5.002 - Relatório criado 20/08/2015 às 10:19:28 # Atualizado 18/08/2015 por Xplode # Base de dados : 2015-08-18.2 [servidor] # Sistema operacional : Windows 7 Home Basic Service Pack 1 (x64) # Usuário : computador - COMPUTADOR-WIN # Executando de : C:\Users\computador\Desktop\adwcleaner_5.002.exe # Opção : Limpar ***** [ Serviços ] ***** ***** [ Pastas ] ***** ***** [ Arquivos ] ***** ***** [ Atalhos ] ***** ***** [ Tarefas agendadas ] ***** ***** [ Registro ] ***** [-] Chave Apagado : HKCU\Software\Mozilla\Extends [-] Chave Apagado : HKLM\SOFTWARE\Classes\Interface\{917CAAE9-DD47-4025-936E-1414F07DF5B8} [-] Chave Apagado : HKLM\SOFTWARE\Classes\TypeLib\{7D3C47ED-E0BE-4940-9DDA-A7A097AEBD88} [-] Valor Apagado : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID [{1F91A9A1-01BA-4C81-863D-3BA0751E1419}] [-] Chave Apagado : [x64] HKLM\SOFTWARE\Classes\Interface\{917CAAE9-DD47-4025-936E-1414F07DF5B8} [-] Chave Apagado : HKU\.DEFAULT\Software\GeekBuddyRSP ***** [ Navegadores ] ***** ************************* :: Configurações Proxy restauradas :: Configurações Winsock restauradas ########## EOF - C:\AdwCleaner\AdwCleaner[C2].txt - [1171 bytes] ########## FRST.txt Addition.txt
  15. Olá, @CarlosTurco ! Peço que me desculpe pela demora em responde-lo, mas já havia começado o processo de remoção de malware com o @diego_moicano , mas por um problema na minha conta no CH meu tópico acabou tendo de ser excluído. Felizmente o RenatoMejias conseguiu abrir este tópico com meu login, mas antes de reiniciar o processo com você achei melhor comunicar o Diego... Enfim, a história é longa. Sem mais delongas, segue o log em anexo. E antecipadamente: obrigado pela ajuda!!! PS.: estou atualizando o windows para o 10, algum problema nisso? ZA-Scan.txt

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