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[Placa mãe morrendo?] Áudio pulando / consumo de CPU em excesso


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Meu áudio fica pulando geralmente em videos online e as vezes localmente. Quando eu reinicio, as vezes resolve temporariamente, mas depois o problema volta.

 

O latencymoon identificou problemas no meu sistema, só não consigo confirmar se é problema de software ou realmente é o hardware já que suspeito que a minha mobo está morrendo.

 

O que eu já tentei:

 

  • Remover os periféricos da usb
  • Re-instalar o windows
  • Trocar drivers do chipset e áudio

 

HPCPzFD.png

 

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. Also one or more ISR routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. 
LatencyMon has been analyzing your system for  0:28:29  (h:mm:ss) on all processors.
 
 
_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name:                                        FILIPE-PC
OS version:                                           Windows 7 Service Pack 1, 6.1, build: 7601 (x64)
Hardware:                                             GeForce 8000 series, ECS
CPU:                                                  AuthenticAMD AMD Phenom 8650 Triple-Core Processor
Logical processors:                                   3
Processor groups:                                     1
RAM:                                                  4095 MB total
 
 
_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed:                                   2300,0 MHz
Measured CPU speed:                                   3279,0 MHz (approx.)
 
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
 
 
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
 
Highest measured interrupt to process latency (µs):   31997,026141
Average measured interrupt to process latency (µs):   4,217397
 
Highest measured interrupt to DPC latency (µs):       3184,877840
Average measured interrupt to DPC latency (µs):       0,958114
 
 
_________________________________________________________________________________________________________
 REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
 
Highest ISR routine execution time (µs):              4094,039130
Driver with highest ISR routine execution time:       ndis.sys - NDIS 6.20 driver, Microsoft Corporation
 
Highest reported total ISR routine time (%):          0,045689
Driver with highest ISR total time:                   ndis.sys - NDIS 6.20 driver, Microsoft Corporation
 
Total time spent in ISRs (%)                          0,145437
 
ISR count (execution time <250 µs):                   2173688
ISR count (execution time 250-500 µs):                0
ISR count (execution time 500-999 µs):                43
ISR count (execution time 1000-1999 µs):              18
ISR count (execution time 2000-3999 µs):              7
ISR count (execution time >=4000 µs):                 0
 
 
_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
 
Highest DPC routine execution time (µs):              1630,795652
Driver with highest DPC routine execution time:       USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation
 
Highest reported total DPC routine time (%):          0,263930
Driver with highest DPC total execution time:         USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation
 
Total time spent in DPCs (%)                          0,664321
 
DPC count (execution time <250 µs):                   7433673
DPC count (execution time 250-500 µs):                0
DPC count (execution time 500-999 µs):                51
DPC count (execution time 1000-1999 µs):              10
DPC count (execution time 2000-3999 µs):              0
DPC count (execution time >=4000 µs):                 0
 
 
_________________________________________________________________________________________________________
 REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
 
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
 
Process with highest pagefault count:                 solutoservice.exe
 
Total number of hard pagefaults                       6568
Hard pagefault count of hardest hit process:          1770
Highest hard pagefault resolution time (µs):          1102150,610435
Total time spent in hard pagefaults (%):              1,820429
Number of processes hit:                              32
 
 
_________________________________________________________________________________________________________
 PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s):                       19,609015
CPU 0 ISR highest execution time (µs):                3126,315652
CPU 0 ISR total execution time (s):                   1,200671
CPU 0 ISR count:                                      1020527
CPU 0 DPC highest execution time (µs):                1354,094783
CPU 0 DPC total execution time (s):                   9,334924
CPU 0 DPC count:                                      5300025
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s):                       12,830024
CPU 1 ISR highest execution time (µs):                3633,737391
CPU 1 ISR total execution time (s):                   0,514549
CPU 1 ISR count:                                      76683
CPU 1 DPC highest execution time (µs):                1527,896522
CPU 1 DPC total execution time (s):                   5,334259
CPU 1 DPC count:                                      258802
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s):                       38,785973
CPU 2 ISR highest execution time (µs):                4094,039130
CPU 2 ISR total execution time (s):                   5,744306
CPU 2 ISR count:                                      1076547
CPU 2 DPC highest execution time (µs):                1630,795652
CPU 2 DPC total execution time (s):                   19,404057
CPU 2 DPC count:                                      1874907
_________________________________________________________________________________________________________
 

 

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Já desinstalou o flash no browser ou atualizou ele? O Mozilla atualmente está com um bug de crash nos vídeos.

 

Tentar atualizar o IE para versão 11, instala o Silverlight e testa no YouTube.

 

Lembrando que algum vírus pode ter danificado o codec de áudio em seu SO.

 

Por ultimo, tenta voltar o SO no tempo pelos pontos de restauração no Windows.

 

Ou baixar o driver de áudio mais recente no site do fabricante de sua placa mãe.

 

Até mais.

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Olá novamente...

 

Já tentou ver se algum IRQ da placa de audio, na BIOS, está sendo usado por outro hardware? ... pode acontecer... raro nestas mobos mais recentes.. mas.. vai que...

Pode tentar mudar a conf de codec na BIOS de AC97 para ALC.HD áudio... ou no jumper na placa(algumas tem esse jumper)...

Ou pode ser até o cabinho de audio frontal que está dando problema.. retira ele e testa sem...

 

 

Espero ter ajudado.

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