Perda de Pacotes - Vivo Fibra 300mb

tonysantos · 11 de janeiro de 2020

Pessoal, estou precisando de uma ajuda.

Estou tendo diversos problemas com perdas de pacotes, testei em diversos jogos e fiz alguns testes de conexão e todos apresentam esse mesmo resultado.

Cheguei a acionar a provedora e o que fizeram foi trocar o modem, mas isso não foi solucionado.

Gostaria de saber se existem outras maneiras de identificar e solucionar este problema, até mesmo para que eu possa acionar a provedora com mais informações caso não consiga solucionar sozinho.

Citação

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| Broadcom.Home - 0 | 664 | 664 | 0 | 0 | 14 | 0 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| 187-100-36-137.dsl.telesp.net.br - 1 | 644 | 639 | 1 | 3 | 34 | 3 |
| 187-100-194-14.dsl.telesp.net.br - 1 | 644 | 639 | 1 | 3 | 15 | 2 |
| 187-100-173-170.dsl.telesp.net.br - 1 | 648 | 644 | 1 | 4 | 39 | 4 |
| ae-11.edge1.SaoPaulo1.Level3.net - 1 | 641 | 635 | 2 | 6 | 41 | 6 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| 64.209.11.186 - 1 | 648 | 644 | 2 | 13 | 36 | 12 |
| amazon-com.xe-5-2-1.ar4.gru1.gblx.net - 2 | 637 | 630 | 3 | 13 | 75 | 7 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| 150.222.70.68 - 1 | 645 | 640 | 6 | 20 | 81 | 21 |
| 52.93.44.95 - 2 | 637 | 630 | 4 | 14 | 36 | 10 |
| 54.240.244.21 - 2 | 633 | 625 | 4 | 14 | 33 | 12 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 133 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Citação

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| Broadcom.Home - 0 | 371 | 371 | 0 | 0 | 46 | 0 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
| 187-100-36-137.dsl.telesp.net.br - 0 | 371 | 371 | 0 | 4 | 49 | 3 |
| 187-100-194-14.dsl.telesp.net.br - 1 | 367 | 366 | 1 | 4 | 50 | 5 |
| 187-100-173-170.dsl.telesp.net.br - 1 | 367 | 366 | 1 | 5 | 50 | 6 |
| ae-11.edge1.SaoPaulo1.Level3.net - 1 | 367 | 366 | 2 | 10 | 54 | 22 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
| 64.209.11.186 - 0 | 371 | 371 | 2 | 7 | 57 | 6 |
| amazon-com.xe-5-2-1.ar4.gru1.gblx.net - 1 | 367 | 366 | 2 | 8 | 61 | 4 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
| 150.222.70.68 - 1 | 367 | 366 | 4 | 15 | 75 | 15 |
| 52.93.44.95 - 1 | 367 | 366 | 4 | 9 | 60 | 5 |
| 54.240.244.21 - 2 | 355 | 351 | 4 | 9 | 59 | 4 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 74 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider