pfcmossoro

por favor alguem me ajuda minha internet esta caindo direto queria saber se tem alguma relação com os dados que irei postar pra eu entrar em contato com a operador e começar a quebrar o pau la rsr, desde ja agradeço. DSL Connection Link Information Uptime: 0 days, 0:10:19 Modulation: G.992.1 Annex A Bandwidth (Up/Down) [kbps/kbps]: 576 / 5.664 Data Transferred (Sent/Received) [KB/KB]: 0,00 / 0,00 Output Power (Up/Down) [dBm]: 11,5 / 19,5 Line Attenuation (Up/Down) [dB]: 21,0 / 40,0 SN Margin (Up/Down) [dB]: 22,0 / 3,5 Vendor ID (Local/Remote): TMMB / GSPN Loss of Framing (Local/Remote): 0 / 0 Loss of Signal (Local/Remote): 0 / 0 Loss of Power (Local/Remote): 0 / 0 Loss of Link (Remote): 0 Error Seconds (Local/Remote): 61 / 0 FEC Errors (Up/Down): 0 / 358.397 CRC Errors (Up/Down): 0 / 12.829 HEC Errors (Up/Down): 0 / 772 vou postar outro pra vocês verem como oscila o sn DSL Connection Link Information Uptime: 0 days, 0:02:26 Modulation: G.992.1 Annex A Bandwidth (Up/Down) [kbps/kbps]: 576 / 4.864 Data Transferred (Sent/Received) [KB/KB]: 0,00 / 0,00 Output Power (Up/Down) [dBm]: 11,5 / 19,5 Line Attenuation (Up/Down) [dB]: 21,5 / 40,0 SN Margin (Up/Down) [dB]: 22,0 / 7,5 Vendor ID (Local/Remote): TMMB / GSPN Loss of Framing (Local/Remote): 0 / 0 Loss of Signal (Local/Remote): 1 / 0 Loss of Power (Local/Remote): 0 / 0 Loss of Link (Remote): 0 Error Seconds (Local/Remote): 155 / 0 FEC Errors (Up/Down): 0 / 16.286 CRC Errors (Up/Down): 0 / 310 HEC Errors (Up/Down): 0 / 7 DSL Connection Link Information Uptime: 0 days, 0:30:05 Modulation: G.992.1 Annex A Bandwidth (Up/Down) [kbps/kbps]: 576 / 5.664 Data Transferred (Sent/Received) [KB/KB]: 0,00 / 0,00 Output Power (Up/Down) [dBm]: 11,5 / 19,5 Line Attenuation (Up/Down) [dB]: 20,5 / 40,0 SN Margin (Up/Down) [dB]: 22,0 / 13,0 Vendor ID (Local/Remote): TMMB / GSPN Loss of Framing (Local/Remote): 0 / 0 Loss of Signal (Local/Remote): 0 / 0 Loss of Power (Local/Remote): 0 / 0 Loss of Link (Remote): 0 Error Seconds (Local/Remote): 0 / 0 FEC Errors (Up/Down): 0 / 6 CRC Errors (Up/Down): 0 / 0 HEC Errors (Up/Down): 0 / 0 percebessi que toda hora que cai reconecta com a banda larga velocidade inferior a de 5 megas contratada, quanto menos velocida o sn aumenta e por isso que esta caindo a net?