BlueScreen

Vinicius Castro_682518 · 12 de junho de 2014

Boa tarde Senhores, alguém poderia me auxiliar com este erro? Trabalho na área de suporte de T.I, estou com este erro em uma máquina aqui da empresa. Já formatei a máquina, instalei todos os drivers correspondentes, troquei o pente de memória, troquei a fonte (350W reais) e mesmo assim o erro persiste. O erro seria de Hardware ou de Software?

Configurações da Máquina:

i5 3330 LGA 1155

Ge-Force GT 630 1GB 128 bits

HD 500 GB Samsung 7200 RPM

4GB Ram Markvision

Fonte 350W Reais

Placa Mãe Gigabyte H61M-S1 1155

Segue abaixo.

Assinatura do problema:

Nome do Evento de Problema: BlueScreen

Versão do sistema operacional: 6.1.7600.2.0.0.256.1

Identificação da Localidade: 1046

Informações adicionais sobre o problema:

BCCode: 1a

BCP1: 0000000000005003

BCP2: FFFFF70001080000

BCP3: 00000000000088A3

BCP4: 000088A00001114E

OS Version: 6_1_7600

Service Pack: 0_0

Product: 256_1

Arquivos que ajudam a descrever o problema:

C:\Windows\Minidump\061114-20124-01.dmp

C:\Users\Pc\AppData\Local\Temp\WER-68874-0.sysdata.xml

Aguardo respostas, obrigado. =D

Pedro Math.pi · 12 de junho de 2014

Olá!

Instale e execute o bluescreenview.

Selecione as ocorrências de bluescreen e salve como txt.

Copie e cole as informações aqui no corpo da mensagem.

Vinicius Castro_682518 · 12 de junho de 2014

==================================================

Dump File : 061114-20124-01.dmp

Crash Time : 11/06/2014 17:51:32

Bug Check String : MEMORY_MANAGEMENT

Bug Check Code : 0x0000001a

Parameter 1 : 00000000`00005003

Parameter 2 : fffff700`01080000

Parameter 3 : 00000000`000088a3

Parameter 4 : 000088a0`0001114e

Caused By Driver : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+71f00

File Description : NT Kernel & System

Product Name : Microsoft® Windows® Operating System

Company : Microsoft Corporation

File Version : 6.1.7600.16385 (win7_rtm.090713-1255)

Processor : x64

Crash Address : ntoskrnl.exe+71f00

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\061114-20124-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 7600

Dump File Size : 292.496

Dump File Time : 11/06/2014 17:52:20

==================================================

Dump File : 061114-16941-01.dmp

Crash Time : 11/06/2014 08:53:25

Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Bug Check Code : 0x1000007e

Parameter 1 : ffffffff`c0000005

Parameter 2 : fffff800`02f24fcb

Parameter 3 : fffff880`0331d898

Parameter 4 : fffff880`0331d0f0

Caused By Driver : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+c6fcb

File Description : NT Kernel & System

Product Name : Microsoft® Windows® Operating System

Company : Microsoft Corporation

File Version : 6.1.7600.16385 (win7_rtm.090713-1255)

Processor : x64

Crash Address : ntoskrnl.exe+c6fcb

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\061114-16941-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 7600

Dump File Size : 292.480

Dump File Time : 11/06/2014 08:54:06

==================================================

Dump File : 060514-16489-01.dmp

Crash Time : 05/06/2014 08:01:36

Bug Check String : MEMORY_MANAGEMENT

Bug Check Code : 0x0000001a

Parameter 1 : 00000000`00005003

Parameter 2 : fffff700`01080000

Parameter 3 : 00000000`000032d3

Parameter 4 : 000032d1`000065ae

Caused By Driver : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+71f00

File Description : NT Kernel & System

Product Name : Microsoft® Windows® Operating System

Company : Microsoft Corporation

File Version : 6.1.7600.16385 (win7_rtm.090713-1255)

Processor : x64

Crash Address : ntoskrnl.exe+71f00

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\060514-16489-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 7600

Dump File Size : 292.480

Dump File Time : 05/06/2014 08:02:16

==================================================

Dump File : 053014-17347-01.dmp

Crash Time : 30/05/2014 11:36:32

Bug Check String : SYSTEM_SERVICE_EXCEPTION

Bug Check Code : 0x0000003b

Parameter 1 : 00000000`c0000005

Parameter 2 : fffff960`00182ba2

Parameter 3 : fffff880`0285a080

Parameter 4 : 00000000`00000000

Caused By Driver : win32k.sys

Caused By Address : win32k.sys+c2ba2

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+71f00

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\053014-17347-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 7600

Dump File Size : 292.464

Dump File Time : 30/05/2014 11:37:27

==================================================

Dump File : 052814-16801-01.dmp

Crash Time : 28/05/2014 17:14:55

Bug Check String : SYSTEM_SERVICE_EXCEPTION

Bug Check Code : 0x0000003b

Parameter 1 : 00000000`c0000005

Parameter 2 : fffff960`002e7a02

Parameter 3 : fffff880`074e5470

Parameter 4 : 00000000`00000000

Caused By Driver : win32k.sys

Caused By Address : win32k.sys+227a02

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+71f00

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\052814-16801-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 7600

Dump File Size : 292.480

Dump File Time : 28/05/2014 17:16:02

==================================================

Dump File : 051414-15771-01.dmp

Crash Time : 14/05/2014 14:28:49

Bug Check String : MEMORY_MANAGEMENT

Bug Check Code : 0x0000001a

Parameter 1 : 00000000`00041790

Parameter 2 : fffffa80`01b6b550

Parameter 3 : 00000000`0000ffff

Parameter 4 : 00000000`00000000

Caused By Driver : Ntfs.sys

Caused By Address : Ntfs.sys+b2e42

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+71f00

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\051414-15771-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 7600

Dump File Size : 292.520

Dump File Time : 14/05/2014 14:29:38

==================================================

Dump File : 051414-15678-01.dmp

Crash Time : 14/05/2014 08:55:04

Bug Check String : NTFS_FILE_SYSTEM

Bug Check Code : 0x00000024

Parameter 1 : 00000000`001904fb

Parameter 2 : fffff880`082d6bf8

Parameter 3 : fffff880`082d6450

Parameter 4 : fffff880`012f3023

Caused By Driver : Ntfs.sys

Caused By Address : Ntfs.sys+96023

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+71f00

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\051414-15678-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 7600

Dump File Size : 292.480

Dump File Time : 14/05/2014 08:56:14

==================================================

Dump File : 050814-16520-01.dmp

Crash Time : 08/05/2014 09:47:20

Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA

Bug Check Code : 0x00000050

Parameter 1 : ffffffff`ffffffe8

Parameter 2 : 00000000`00000000

Parameter 3 : fffff800`031bfa77

Parameter 4 : 00000000`00000000

Caused By Driver : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+71f00

File Description : NT Kernel & System

Product Name : Microsoft® Windows® Operating System

Company : Microsoft Corporation

File Version : 6.1.7600.16385 (win7_rtm.090713-1255)

Processor : x64

Crash Address : ntoskrnl.exe+71f00

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\050814-16520-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 7600

Dump File Size : 292.504

Dump File Time : 08/05/2014 09:48:08

==================================================

Dump File : 042914-16364-01.dmp

Crash Time : 29/04/2014 09:39:11

Bug Check String : SYSTEM_SERVICE_EXCEPTION

Bug Check Code : 0x0000003b

Parameter 1 : 00000000`c0000005

Parameter 2 : fffff960`001854ec

Parameter 3 : fffff880`079e29f0

Parameter 4 : 00000000`00000000

Caused By Driver : win32k.sys

Caused By Address : win32k.sys+1054ec

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+71f00

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\042914-16364-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 7600

Dump File Size : 292.456

Dump File Time : 29/04/2014 09:39:54

==================================================

Dump File : 042514-16816-01.dmp

Crash Time : 25/04/2014 09:35:01

Bug Check String : MEMORY_MANAGEMENT

Bug Check Code : 0x0000001a

Parameter 1 : 00000000`00041790

Parameter 2 : fffffa80`01b9a470

Parameter 3 : 00000000`0000ffff

Parameter 4 : 00000000`00000000

Caused By Driver : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+71f00

File Description : NT Kernel & System

Product Name : Microsoft® Windows® Operating System

Company : Microsoft Corporation

File Version : 6.1.7600.16385 (win7_rtm.090713-1255)

Processor : x64

Crash Address : ntoskrnl.exe+71f00

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\042514-16816-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 7600

Dump File Size : 292.464

Dump File Time : 25/04/2014 09:36:11

==================================================

Dump File : 042314-16130-01.dmp

Crash Time : 23/04/2014 10:41:03

Bug Check String : NTFS_FILE_SYSTEM

Bug Check Code : 0x00000024

Parameter 1 : 00000000`001904fb

Parameter 2 : fffff880`077e1c58

Parameter 3 : fffff880`077e14b0

Parameter 4 : fffff880`012130fd

Caused By Driver : Ntfs.sys

Caused By Address : Ntfs.sys+110fd

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+71f00

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\042314-16130-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 7600

Dump File Size : 292.472

Dump File Time : 23/04/2014 10:41:50

==================================================

Dump File : 042214-15537-01.dmp

Crash Time : 22/04/2014 13:42:03

Bug Check String : BAD_POOL_CALLER

Bug Check Code : 0x000000c2

Parameter 1 : 00000000`00000007

Parameter 2 : 00000000`00001097

Parameter 3 : 00000000`00000000

Parameter 4 : 00000000`00100081

Caused By Driver : Ntfs.sys

Caused By Address : Ntfs.sys+b105a

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+71f00

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\042214-15537-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 7600

Dump File Size : 292.520

Dump File Time : 22/04/2014 13:42:52

==================================================

Dump File : 042214-18688-01.dmp

Crash Time : 22/04/2014 11:22:52

Bug Check String : BAD_POOL_HEADER

Bug Check Code : 0x00000019

Parameter 1 : 00000000`00000021

Parameter 2 : fffff900`c2555000

Parameter 3 : 00000000`000086e0

Parameter 4 : 00000000`000086e8

Caused By Driver : win32k.sys

Caused By Address : win32k.sys+c40d1

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+71f00

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\042214-18688-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 7600

Dump File Size : 292.520

Dump File Time : 22/04/2014 11:23:46

==================================================

Dump File : 041414-15834-01.dmp

Crash Time : 14/04/2014 17:24:27

Bug Check String : BAD_POOL_HEADER

Bug Check Code : 0x00000019

Parameter 1 : 00000000`00000003

Parameter 2 : fffff880`049f90a0

Parameter 3 : fffff880`049f90a8

Parameter 4 : fffff880`049f90a0

Caused By Driver : win32k.sys

Caused By Address : win32k.sys+c4302

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+71f00

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\041414-15834-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 7600

Dump File Size : 292.480

Dump File Time : 14/04/2014 17:25:37

==================================================

JulianoReis · 12 de junho de 2014

Assinatura do problema:

Nome do Evento de Problema:         BlueScreen

Versão do sistema operacional:        6.1.7600.2.0.0.256.1

Identificação da Localidade:             1046

Informações adicionais sobre o problema:

  BCCode:                                               1a

BCP1:                                                    0000000000005003

BCP2:                                                    FFFFF70001080000

BCP3:                                                    00000000000088A3

  BCP4:                                                    000088A00001114E

OS Version:                                          6_1_7600

Service Pack:                                       0_0

Product:                                               256_1