Tela Azul PC novo

[EGF33]

Olá.

recentemente comprei um PC com as seguintes Spec. e já está apresentado BlueScreens:

AMD FX-4100 Quad Core

Ram Kingston 8,00 GB (2x4 GB)

VGA Nvidia GTS 450

HD Hitachi (nunca ouvi falar desta marca) 500gb

Fonte 600w

Mobo M5a88V EVO

Win7 64 Bits

Já tentei atualizar os Drivers de vídeo, como sugerido em outro tópico, e se for ajudar, houve uma queda de energia mas não lembro se foi a partir disto que começou os problemas.

Quando eu ligo de novo depois da tela azul aparece "O Windows se recuperou de um desligamento inesperado" (ou algo assim)

E da um log, acho que isso pode ajudar:

Assinatura do problema:

Nome do Evento de Problema: BlueScreen

Versão do sistema operacional: 6.1.7600.2.0.0.256.1

Identificação da Localidade: 1046

Informações adicionais sobre o problema:

BCCode: 1a

BCP1: 0000000000041790

BCP2: FFFFFA8003EE6140

BCP3: 000000000000FFFF

BCP4: 0000000000000000

OS Version: 6_1_7600

Service Pack: 0_0

Product: 256_1

Arquivos que ajudam a descrever o problema:

C:\Windows\Minidump\041812-26442-01.dmp

C:\Users\Filho\AppData\Local\Temp\WER-74864-0.sysdata.xml

Leia nossa declaração de privacidade online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0416

Se a declaração de privacidade online não estiver disponível, leia nossa declaração de privacidade offline:

C:\Windows\system32\pt-BR\erofflps.txt

Grato a quem responder.

[EGF33]

Ninguém vai ajudar? Poxa to tentando tantas coisas aqui sem ajuda nenhuma, e não sei mais o que fazer.

Passei memtest e em menos de 3 segundos uma das memórias apresentou 15 erros, enquanto que a outra apresentou 11 com 100% de verificação.

[magrao43jp]

Se o pc tiver na garantia ainda use...

localize uma assistencia tecnica mais proxima.

ser teve uma queda de energia pode ter danificado algum componente.

- Qual a marca e modelo da fonte do pc. ??

[EGF33]

Se o pc tiver na garantia ainda use...

localize uma assistencia tecnica mais proxima.

ser teve uma queda de energia pode ter danificado algum componente.

- Qual a marca e modelo da fonte do pc. ??

Fonte Corsair 450W reais

[magrao43jp]

Fontes Corsair são de boa qualidade.

se o Memtest acusou erro pode ser as memorias ruins.

[EGF33]

Fontes Corsair são de boa qualidade.

se o Memtest acusou erro pode ser as memorias ruins.

As memórias São kingston, 2x4 GB, ontem passei borracha branca, fiz alguns procedimentos recomendados e hoje, praticamente agora mesmo, deu este problema, tive que reiniciar e agora estou contando isto hehe.

Na tela azul aparece algo de MEMORY_MANAGEMENT, desconfiei das memórias e fiz o procedimento citado, mas ocorreu de novo...

Se eu conseguir uma foto, posto aqui, para ver se ajuda, postei o log no primeiro post.

Obrigado por estar me ajudando.

Edit: A tela azul apareceu de novo, desta vez foram 2 vezes seguidas, estou começando a me irritar, amanhã mesmo ligo para a loja, como você mesmo disse, está na garantia!

[mateus.m.m]

As memórias São kingston, 2x4 GB, ontem passei borracha branca, fiz alguns procedimentos recomendados e hoje, praticamente agora mesmo, deu este problema, tive que reiniciar e agora estou contando isto hehe.

Na tela azul aparece algo de MEMORY_MANAGEMENT, desconfiei das memórias e fiz o procedimento citado, mas ocorreu de novo...

Se eu conseguir uma foto, posto aqui, para ver se ajuda, postei o log no primeiro post.

Obrigado por estar me ajudando.

Edit: A tela azul apareceu de novo, desta vez foram 2 vezes seguidas, estou começando a me irritar, amanhã mesmo ligo para a loja, como você mesmo disse, está na garantia!

Tente ver com quem te vendeu antes que esse problema aumente. É certeza que é problema com memórias.

[EGF33]

Agora deu uma diferente, não está escrito Memory_Management, não estava escrito nada!

era o código 0x000024, e agora? ta piorando?

[alemark]

é o seguinte amigo

muda as configurações sata na bios

de um reset na bios e configure para sata ou sata2

[EGF33]

Baixei o Who Crashed e vou analisar aqui e ver no que dá, jájá edito com o LOG.

Aqui está o log, espero que ajude.

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sat 21/04/2012 23:35:26 GMT your computer crashed

crash dump file: C:\Windows\memory.dmp

This was probably caused by the following module: unknown_module_00000000`000016d0.sys (Unloaded_Unknown_Module_00000000`000016d0+0x269D809)

Bugcheck code: 0x1 (0x77A7F72A, 0x0, 0xFFFF, 0xFFFFF8800B712CA0)

Error: APC_INDEX_MISMATCH

Bug check description: This indicates that there has been a mismatch in the APC state index.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: unknown_module_00000000`000016d0.sys .

Google query: unknown_module_00000000`000016d0.sys APC_INDEX_MISMATCH

On Sat 21/04/2012 03:21:50 GMT your computer crashed

crash dump file: C:\Windows\Minidump\042112-21372-01.dmp

This was probably caused by the following module: ntfs.sys (Ntfs+0x5B68)

Bugcheck code: 0x24 (0x1904FB, 0xFFFFF88002F8C688, 0xFFFFF88002F8BEF0, 0xFFFFF800030AB4EB)

Error: NTFS_FILE_SYSTEM

file path: C:\Windows\system32\drivers\ntfs.sys

product: Sistema Operacional Microsoft® Windows®

company: Microsoft Corporation

description: Driver do Sistema de Arquivos NT

Bug check description: This indicates a problem occurred in the NTFS file system.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

On Sat 21/04/2012 02:47:54 GMT your computer crashed

crash dump file: C:\Windows\Minidump\042012-21434-01.dmp

This was probably caused by the following module: ntfs.sys (Ntfs+0x5B68)

Bugcheck code: 0x24 (0x1904FB, 0xFFFFF88008ECB608, 0xFFFFF88008ECAE70, 0xFFFFF800030A767B)

Error: NTFS_FILE_SYSTEM

file path: C:\Windows\system32\drivers\ntfs.sys

product: Sistema Operacional Microsoft® Windows®

company: Microsoft Corporation

description: Driver do Sistema de Arquivos NT

Bug check description: This indicates a problem occurred in the NTFS file system.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

On Sat 21/04/2012 01:37:45 GMT your computer crashed

crash dump file: C:\Windows\Minidump\042012-25240-01.dmp

This was probably caused by the following module: ntfs.sys (Ntfs+0x5B68)

Bugcheck code: 0x24 (0x1904FB, 0xFFFFF8800318C558, 0xFFFFF8800318BDC0, 0xFFFFF800031F6327)

Error: NTFS_FILE_SYSTEM

file path: C:\Windows\system32\drivers\ntfs.sys

product: Sistema Operacional Microsoft® Windows®

company: Microsoft Corporation

description: Driver do Sistema de Arquivos NT

Bug check description: This indicates a problem occurred in the NTFS file system.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

On Fri 20/04/2012 22:32:47 GMT your computer crashed

crash dump file: C:\Windows\Minidump\042012-22261-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)

Bugcheck code: 0x1A (0x3452, 0x4F10000, 0xFFFFF70001088978, 0x0)

Error: MEMORY_MANAGEMENT

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This indicates that a severe memory management error occurred.

This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Fri 20/04/2012 16:43:56 GMT your computer crashed

crash dump file: C:\Windows\Minidump\042012-22666-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x7E0CA)

Bugcheck code: 0x1A (0x41790, 0xFFFFFA8003EEBCC0, 0xFFFF, 0x0)

Error: MEMORY_MANAGEMENT

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This indicates that a severe memory management error occurred.

This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Fri 20/04/2012 15:03:58 GMT your computer crashed

crash dump file: C:\Windows\Minidump\042012-26130-01.dmp

This was probably caused by the following module: Unknown (0xFFFFF8800692F6E4)

Bugcheck code: 0x1A (0x41790, 0xFFFFFA8003C13080, 0xFFFF, 0x0)

Error: MEMORY_MANAGEMENT

Bug check description: This indicates that a severe memory management error occurred.

This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: Unknown .

Google query: Unknown MEMORY_MANAGEMENT

On Fri 20/04/2012 14:56:17 GMT your computer crashed

crash dump file: C:\Windows\Minidump\042012-31403-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)

Bugcheck code: 0x1A (0x41790, 0xFFFFFA8003E27640, 0xFFFF, 0x0)

Error: MEMORY_MANAGEMENT

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This indicates that a severe memory management error occurred.

This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Fri 20/04/2012 03:16:21 GMT your computer crashed

crash dump file: C:\Windows\Minidump\042012-33711-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)

Bugcheck code: 0x4E (0x99, 0xBB8DE, 0x2, 0xB97DD)

Error: PFN_LIST_CORRUPT

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This indicates that the page frame number (PFN) list is corrupted.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Thu 19/04/2012 01:57:04 GMT your computer crashed

crash dump file: C:\Windows\Minidump\041812-29062-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)

Bugcheck code: 0x4E (0x2, 0x187B0F, 0x22EFFF, 0x1)

Error: PFN_LIST_CORRUPT

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This indicates that the page frame number (PFN) list is corrupted.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Thu 19/04/2012 01:22:12 GMT your computer crashed

crash dump file: C:\Windows\Minidump\041812-27955-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)

Bugcheck code: 0x1A (0x41790, 0xFFFFFA8003E57640, 0xFFFF, 0x0)

Error: MEMORY_MANAGEMENT

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This indicates that a severe memory management error occurred.

This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Wed 18/04/2012 19:36:13 GMT your computer crashed

crash dump file: C:\Windows\Minidump\041812-26442-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)

Bugcheck code: 0x1A (0x41790, 0xFFFFFA8003EE6140, 0xFFFF, 0x0)

Error: MEMORY_MANAGEMENT

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This indicates that a severe memory management error occurred.

This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Wed 18/04/2012 19:30:46 GMT your computer crashed

crash dump file: C:\Windows\Minidump\041812-36192-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)

Bugcheck code: 0x4E (0x2, 0x14CAAD, 0x22EFFF, 0x1)

Error: PFN_LIST_CORRUPT

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This indicates that the page frame number (PFN) list is corrupted.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Wed 18/04/2012 18:17:04 GMT your computer crashed

crash dump file: C:\Windows\Minidump\041812-31309-01.dmp

This was probably caused by the following module: ntfs.sys (Ntfs+0x5B68)

Bugcheck code: 0x24 (0x1904FB, 0xFFFFF88006EB7618, 0xFFFFF88006EB6E80, 0xFFFFF800031AE327)

Error: NTFS_FILE_SYSTEM

file path: C:\Windows\system32\drivers\ntfs.sys

product: Sistema Operacional Microsoft® Windows®

company: Microsoft Corporation

description: Driver do Sistema de Arquivos NT

Bug check description: This indicates a problem occurred in the NTFS file system.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

On Wed 18/04/2012 17:27:30 GMT your computer crashed

crash dump file: C:\Windows\Minidump\041812-27580-01.dmp

This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x49E65)

Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88013F3FE65, 0xFFFFF8800B3F2960, 0x0)

Error: SYSTEM_SERVICE_EXCEPTION

file path: C:\Windows\system32\drivers\nvlddmkm.sys

product: NVIDIA Windows Kernel Mode Driver, Version 296.10

company: NVIDIA Corporation

description: NVIDIA Windows Kernel Mode Driver, Version 296.10

Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 296.10 , NVIDIA Corporation).

Google query: nvlddmkm.sys NVIDIA Corporation SYSTEM_SERVICE_EXCEPTION

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Conclusion

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19 crash dumps have been found and analyzed. Only 15 are included in this report. 3 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 296.10 , NVIDIA Corporation)

unknown_module_00000000`000016d0.sys

unknown

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.

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Só aproveitando, sempre quando ligo os icones estão bagunçados e fora de ordem, pode ser vírus? ja passei avira na maquina toda e nao acusa nada, e os icones continuam se desorganizando quando ligo.