Computador travando

[vitão89]

Hoje meu pc começou a travar

Até ontem funcionava normal mas hoje é só ligar ele que até funciona por alguns segundos mas depois ele trava

A seta do mouse mexe normalmente mas não dá pra clicar em nada

Não sei se o pc travou ou congelou

Alguém já teve esse problema?

[christianocvo]

Olá Vitor, há 999 possibilidades de erros que probabilizam esse erro.

Olha só já vi esse problema com virus, com mau funcionamento de drivers, má instalação de programas, hardware defeituoso, falta de energia, e por ai vai.

Seja mais preciso, indique o que fez anteriormente que possa ter causado esse problema, como: "instalei um programa tal e de repente meu pc travou", ou então : apareceu uma mensagem que dizia para registrar meu antivirus, e tal....

[vitão89]

Olá Vitor, há 999 possibilidades de erros que probabilizam esse erro.

Olha só já vi esse problema com virus, com mau funcionamento de drivers, má instalação de programas, hardware defeituoso, falta de energia, e por ai vai.

Seja mais preciso, indique o que fez anteriormente que possa ter causado esse problema, como: "instalei um programa tal e de repente meu pc travou", ou então : apareceu uma mensagem que dizia para registrar meu antivirus, e tal....

Olha

Não tenho ideia do que possa ter causado isso

Eu acho que seja vírus

Começou a acontecer hj de manhã e ontem eu usei vários programas pra procurar vírus como o combofix, malwarebytes e até meu antivirus

[mctelecom]

Hoje meu pc começou a travar

Até ontem funcionava normal mas hoje é só ligar ele que até funciona por alguns segundos mas depois ele trava

A seta do mouse mexe normalmente mas não dá pra clicar em nada

Não sei se o pc travou ou congelou

Alguém já teve esse problema?

Olá amigos o meu pc tambem trava, passei o Combofix na máquina e saiu esse relatório, alguem pode me ajudar?

ComboFix 12-07-19.02 - CLIENTE 19/07/2012 22:29:06.1.2 - x64

Microsoft Windows 7 Ultimate 6.1.7601.1.1252.55.1046.18.3839.2589 [GMT -3:00]

Executando de: c:\users\CLIENTE\Desktop\ComboFix.exe

AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}

SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

ADS - drivers: deleted 212 bytes in 1 streams.

.

((((((((((((((((((((((((((((((((((((( Outras Exclusões )))))))))))))))))))))))))))))))))))))))))))))))))))

.

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c:\users\CLIENTE\AppData\Local\Temp\bd7c47bb-f5c0-417c-a180-ec348d87718a\CliSecureRT.dll

c:\windows\SysWow64\DEBUG.log

c:\windows\SysWow64\muzapp.exe

.

.

(((((((((((((((( Arquivos/Ficheiros criados de 2012-06-20 to 2012-07-20 ))))))))))))))))))))))))))))

.

.

2012-07-20 01:33 . 2012-07-20 01:33 -------- d-----w- c:\users\Default\AppData\Local\temp

2012-07-20 00:35 . 2012-06-29 10:04 9133488 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{C02A8614-9C65-485F-A969-22F6E4751A40}\mpengine.dll

2012-07-18 11:35 . 2012-06-29 10:04 9133488 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2012-07-17 12:12 . 2012-07-17 22:47 -------- d-----w- c:\program files (x86)\Ares

2012-07-17 12:11 . 2012-07-17 12:11 1520 ----a-w- C:\user.js

2012-07-17 12:11 . 2012-07-17 12:11 -------- d-----w- c:\users\CLIENTE\AppData\Roaming\Babylon

2012-07-17 12:11 . 2012-07-17 12:11 -------- d-----w- c:\programdata\Babylon

2012-07-11 12:03 . 2012-06-12 03:08 3148800 ----a-w- c:\windows\system32\win32k.sys

2012-07-11 11:41 . 2012-06-06 06:06 2004480 ----a-w- c:\windows\system32\msxml6.dll

2012-07-04 00:49 . 2012-07-04 00:49 476936 ----a-w- c:\windows\SysWow64\npdeployJava1.dll

2012-07-04 00:49 . 2012-07-04 00:49 -------- d-----w- c:\program files (x86)\Java

2012-07-04 00:27 . 2012-04-09 22:18 927800 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{7157B2DD-1682-4330-A130-5FF23ADF4394}\gapaengine.dll

2012-06-24 14:19 . 2012-06-02 22:19 2428952 ----a-w- c:\windows\system32\wuaueng.dll

2012-06-24 14:19 . 2012-06-02 22:19 57880 ----a-w- c:\windows\system32\wuauclt.exe

2012-06-24 14:19 . 2012-06-02 22:19 44056 ----a-w- c:\windows\system32\wups2.dll

2012-06-24 14:19 . 2012-06-02 22:15 2622464 ----a-w- c:\windows\system32\wucltux.dll

2012-06-24 14:18 . 2012-06-02 22:19 38424 ----a-w- c:\windows\system32\wups.dll

2012-06-24 14:18 . 2012-06-02 22:19 701976 ----a-w- c:\windows\system32\wuapi.dll

2012-06-24 14:18 . 2012-06-02 22:15 99840 ----a-w- c:\windows\system32\wudriver.dll

2012-06-24 14:18 . 2012-06-02 18:19 186752 ----a-w- c:\windows\system32\wuwebv.dll

2012-06-24 14:18 . 2012-06-02 18:15 36864 ----a-w- c:\windows\system32\wuapp.exe

.

.

.

((((((((((((((((((((((((((((((((((((( Relatório Find3M ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-07-11 12:00 . 2012-04-15 16:22 59701280 ----a-w- c:\windows\system32\MRT.exe

2012-07-04 00:49 . 2012-04-18 22:40 472840 ----a-w- c:\windows\SysWow64\deployJava1.dll

2012-06-15 12:19 . 2012-04-09 22:21 70344 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-06-15 12:19 . 2012-04-09 22:21 426184 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2012-06-06 21:51 . 2012-04-09 22:28 46016 ----a-w- c:\windows\SysWow64\drivers\gbpkm.sys

2012-05-27 18:02 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll

2012-05-27 18:02 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll

2012-05-06 18:57 . 2012-04-14 15:57 8769696 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe

2012-05-04 11:06 . 2012-06-12 22:45 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe

2012-05-04 10:03 . 2012-06-12 22:45 3968368 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2012-05-04 10:03 . 2012-06-12 22:45 3913072 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2012-05-01 05:40 . 2012-06-12 22:45 209920 ----a-w- c:\windows\system32\profsvc.dll

2012-04-28 05:32 . 2012-06-12 22:44 1112064 ----a-w- c:\windows\system32\rdpcorets.dll

2012-04-28 03:55 . 2012-06-12 22:44 210944 ----a-w- c:\windows\system32\drivers\rdpwd.sys

2012-04-26 05:41 . 2012-06-12 22:45 77312 ----a-w- c:\windows\system32\rdpwsx.dll

2012-04-26 05:41 . 2012-06-12 22:45 149504 ----a-w- c:\windows\system32\rdpcorekmts.dll

2012-04-26 05:34 . 2012-06-12 22:45 9216 ----a-w- c:\windows\system32\rdrmemptylst.exe

2012-04-24 05:37 . 2012-06-12 22:44 184320 ----a-w- c:\windows\system32\cryptsvc.dll

2012-04-24 05:37 . 2012-06-12 22:44 140288 ----a-w- c:\windows\system32\cryptnet.dll

2012-04-24 05:37 . 2012-06-12 22:44 1462272 ----a-w- c:\windows\system32\crypt32.dll

2012-04-24 04:36 . 2012-06-12 22:44 140288 ----a-w- c:\windows\SysWow64\cryptsvc.dll

2012-04-24 04:36 . 2012-06-12 22:44 1158656 ----a-w- c:\windows\SysWow64\crypt32.dll

2012-04-24 04:36 . 2012-06-12 22:44 103936 ----a-w- c:\windows\SysWow64\cryptnet.dll

.

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(((((((((((((((((((((((((( Pontos de Carregamento do Registro )))))))))))))))))))))))))))))))))))))))

.

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*Nota* entradas vazias e legítimas por padrão não são apresentadas.

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"KiesHelper"="c:\program files (x86)\Samsung\Kies\KiesHelper.exe" [2012-04-04 954256]

"KiesPDLR"="c:\program files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe" [2012-04-04 21392]

"Easy Driver Pro"="c:\program files (x86)\Probit Software\Easy Driver Pro\DPLauncher.exe" [2012-04-30 147272]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]

"KiesTrayAgent"="c:\program files (x86)\Samsung\Kies\KiesTrayAgent.exe" [2012-04-04 3521424]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 0 (0x0)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableLUA"= 0 (0x0)

"EnableUIADesktopToggle"= 0 (0x0)

"PromptOnSecureDesktop"= 0 (0x0)

.

[hkey_local_machine\software\Wow6432Node\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

"{E37CB5F0-51F5-4395-A808-5FA49E399008}"= "c:\program files (x86)\GbPlugin\gbiehuni.dll" [2012-06-06 615104]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ GbPluginUni]

2012-06-06 21:49 615104 ----a-w- c:\program files (x86)\GbPlugin\gbiehuni.dll

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

R0 GbpKm;Gbp KernelMode;c:\windows\system32\drivers\gbpkm.sys [x]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\DRIVERS\ssudbus.sys [2012-02-24 99384]

R3 dgderdrv;dgderdrv;c:\windows\system32\drivers\dgderdrv.sys [x]

R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\Microsoft Office\Office14\GROOVE.EXE [2011-06-12 51740536]

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2012-03-20 98688]

R3 NisSrv;Inspeção de Rede da Microsoft;c:\program files\Microsoft Security Client\NisSrv.exe [2012-03-26 291696]

R3 ose64;Office 64 Source Engine;c:\program files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-01-10 174440]

R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]

R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2010-11-20 20992]

R3 ssudmdm;SAMSUNG Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\DRIVERS\ssudmdm.sys [2012-02-24 203320]

R3 ssudobex;SAMSUNG Mobile USB OBEX Serial Port(DEVGURU Ver.);c:\windows\system32\DRIVERS\ssudobex.sys [2012-02-24 203320]

R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [x]

R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys [x]

R3 WatAdminSvc;Serviço de Tecnologias de Ativação do Windows;c:\windows\system32\Wat\WatAdminSvc.exe [2012-04-10 1255736]

S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-01-03 63928]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-08-18 203264]

S2 GbpSv;Gbp Service;c:\progra~2\GbPlugin\GbpSv.exe [2012-06-06 213696]

S2 TeamViewer7;TeamViewer 7;c:\program files (x86)\TeamViewer\Version7\TeamViewer_Service.exe [2012-03-19 2666880]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2009-03-02 187392]

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--- =Outros Serviços/Drivers Na Memória ---

.

*NewlyCreated* - WS2IFSL

.

Conteúdo da pasta 'Tarefas Agendadas'

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2012-07-18 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3668009454-3221579343-831886558-1000Core.job

- c:\users\CLIENTE\AppData\Local\Google\Update\GoogleUpdate.exe [2012-05-23 01:21]

.

2012-07-20 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3668009454-3221579343-831886558-1000UA.job

- c:\users\CLIENTE\AppData\Local\Google\Update\GoogleUpdate.exe [2012-05-23 01:21]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 112512]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-03-26 1271168]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

"LoadAppInit_DLLs"=0x0

.

------- Scan Suplementar -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.google.com.br/

mLocal Page = c:\windows\SysWOW64\blank.htm

IE: &Enviar para o OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105

IE: E&xportar para o Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000

Trusted Zone: visionica.info\0018f50677a8

Trusted Zone: visionica.info\018f50677a8

TCP: DhcpNameServer = 201.6.2.90 201.6.2.180

DPF: {9B479D7B-916A-45B0-B042-D42865A60E21} - hxxp://0018f50677a8.visionica.info:8080/DvrOcx.cab

DPF: {9D1DD603-DCCE-4738-ABAE-B367B170EEB1} - hxxp://189.78.155.25:8080/LvrWeb.cab

DPF: {9EF2BA47-C6A7-470D-9DD9-4323B0CB8353} - hxxp://0018ae2c1129.visionica.info:8082/WebClient.exe

DPF: {DB9DE2A8-D1BA-472A-B1F8-39697899DEF7} - hxxp://189.47.197.37:8088/HiDvrOcx.cab

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- - - - ORFÃOS REMOVIDOS - - - -

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AddRemove-WebClient - c:\windows\system32\WebClient\uninstall.cmd

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.

.

--------------------- CHAVES DO REGISTRO BLOQUEADAS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_257_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_257_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

------------------------ Outros Processos em Execução ------------------------

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c:\program files (x86)\TeamViewer\Version7\TeamViewer.exe

c:\program files (x86)\TeamViewer\Version7\tv_w32.exe

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**************************************************************************

.

Tempo para conclusão: 2012-07-19 22:38:57 - Máquina reiniciou

ComboFix-quarantined-files.txt 2012-07-20 01:38

.

Pré-execução: 419.783.618.560 bytes disponíveis

Pós execução: 419.320.979.456 bytes disponíveis

.

- - End Of File - - 78B983BADDFF949C5CA1EEF413A54D97

[vitão89]

Já resolvi o problema

A única solução foi formatar o pc mesmo

Valeu pra quem ajudou