Tela Azul - Windows 8

Renan Campos · 26 de fevereiro de 2013

Estou com um problema de tela azul, ela ocorre nas mais variadas situações, por exemplo em quanto eu jogo, assisto videos, navego na internet, ou até mesmo quando o computador esta ocioso, sem ninguém mexer.

Eu realizei teste no memtest86+, apareceu mais 200 mil erros na memoria, problema seria a memoria ram?

Resolvido:

problema é mesmo a memoria, testei outra no lugar e rodou liso.

Abaixo está o log do BlueScreenView:

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Dump File : 022313-18578-01.dmp

Crash Time : 23/02/2013 17:12:11

Bug Check String : MEMORY_MANAGEMENT

Bug Check Code : 0x0000001a

Parameter 1 : 00000000`00041790

Parameter 2 : fffffa80`02448450

Parameter 3 : 00000000`00000000

Parameter 4 : 00000000`00000000

Caused By Driver : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+7b040

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+7b040

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\022313-18578-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 9200

Dump File Size : 296.816

==================================================

==================================================

Dump File : 022313-17031-01.dmp

Crash Time : 23/02/2013 17:39:32

Bug Check String : ATTEMPTED_WRITE_TO_READONLY_MEMORY

Bug Check Code : 0x000000be

Parameter 1 : fffff683`fe82c7e8

Parameter 2 : 01500000`bc697025

Parameter 3 : fffff880`09a6e550

Parameter 4 : 00000000`0000000b

Caused By Driver : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+7b040

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+7b040

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\022313-17031-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 9200

Dump File Size : 291.424

==================================================

==================================================

Dump File : 022313-12375-01.dmp

Crash Time : 23/02/2013 19:16:56

Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA

Bug Check Code : 0x00000050

Parameter 1 : fffffa81`827c2d60

Parameter 2 : 00000000`00000000

Parameter 3 : fffff800`fc733a49

Parameter 4 : 00000000`00000002

Caused By Driver : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+7b040

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+7b040

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\022313-12375-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 9200

Dump File Size : 296.760

==================================================

==================================================

Dump File : 022513-26078-01.dmp

Crash Time : 25/02/2013 09:35:15

Bug Check String :

Bug Check Code : 0x00000139

Parameter 1 : 00000000`00000003

Parameter 2 : fffff880`0a2ed920

Parameter 3 : fffff880`0a2ed878

Parameter 4 : 00000000`00000000

Caused By Driver : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+7a040

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+7a040

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\022513-26078-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 9200

Dump File Size : 290.504

==================================================

==================================================

Dump File : 022513-16656-01.dmp

Crash Time : 25/02/2013 12:13:39

Bug Check String : MEMORY_MANAGEMENT

Bug Check Code : 0x0000001a

Parameter 1 : 00000000`00041793

Parameter 2 : fffff680`00015588

Parameter 3 : 00000000`00000002

Parameter 4 : 00000000`00000001

Caused By Driver : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+7a040

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+7a040

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\022513-16656-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 9200

Dump File Size : 296.688

==================================================

==================================================

Dump File : 022513-14578-01.dmp

Crash Time : 25/02/2013 21:18:16

Bug Check String : MEMORY_MANAGEMENT

Bug Check Code : 0x0000001a

Parameter 1 : 00000000`00041792

Parameter 2 : fffff680`0000d018

Parameter 3 : 00000000`00000010

Parameter 4 : 00000000`00000000

Caused By Driver : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+7a040

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+7a040

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\022513-14578-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 9200

Dump File Size : 296.288

==================================================

==================================================

Dump File : 022513-25203-01.dmp

Crash Time : 25/02/2013 21:45:46

Bug Check String : SYSTEM_SERVICE_EXCEPTION

Bug Check Code : 0x0000003b

Parameter 1 : 00000000`c0000005

Parameter 2 : fffff880`034047f0

Parameter 3 : fffff880`054e7e20

Parameter 4 : 00000000`00000000

Caused By Driver : nsiproxy.sys

Caused By Address : nsiproxy.sys+47f0

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+7a040

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\022513-25203-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 9200

Dump File Size : 289.768

==================================================

==================================================

Dump File : 022613-26234-01.dmp

Crash Time : 26/02/2013 07:08:19

Bug Check String : KMODE_EXCEPTION_NOT_HANDLED

Bug Check Code : 0x0000001e

Parameter 1 : ffffffff`c0000005

Parameter 2 : fffff801`8472ee4a

Parameter 3 : 00000000`00000000

Parameter 4 : ffffffff`ffffffff

Caused By Driver : msrpc.sys

Caused By Address : msrpc.sys+6cb201

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+7a040

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\022613-26234-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 9200

Dump File Size : 296.656

==================================================

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Dump File : 022613-23062-01.dmp

Crash Time : 26/02/2013 12:20:34

Bug Check String : CRITICAL_PROCESS_DIED

Bug Check Code : 0x000000ef

Parameter 1 : fffffa80`05b7e080

Parameter 2 : 00000000`00000000

Parameter 3 : 00000000`00000000

Parameter 4 : 00000000`00000000

Caused By Driver : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+7a040

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+7a040

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\022613-23062-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 9200

Dump File Size : 289.776

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Lordguedes · 27 de abril de 2013

:(Caro Colega Renan Campos.

Gostaria de saber se você já conseguiu resolver este problema. Pois estou na mesma situação com meu Windows 8 direto dando tela azul com o mesmo problema. Não sei se isto é problema de memória, pois fiz testes de memória com outros programas sem utilizar o SO e passou com sucesso, fiz direto pelo DOS com outro programa.

Minha máquina as vezes responde legal sem apresentar problema algum, porém, basta eu abrir um aplicativo mais pesado e pronto gera vários erros também.

Já procurei em diversos locais na net antes de comprar um outro pc, mais realmente esta difícil mesmo.

Estes são os principais que aparecem para mim também:

dxgkrnl.sys dxgkrnl.sys+ffcacad0 0x91812000 0x91942000 0x00130000 0x50eceaea 09/01/2013 00:58:34 Microsoft® Windows® Operating System DirectX Graphics Kernel6.2.9200.16496 (win8_gdr.130108-1504) Microsoft Corporation C:\Windows\system32\drivers\dxgkrnl.sys

dxgmms1.sys dxgmms1.sys+ffb6eb8c 0x91950000 0x91993000 0x00043000 0x50ecea8b 09/01/2013 00:56:59 Microsoft® Windows® Operating System DirectX Graphics MMS6.2.9200.16496 (win8_gdr.130108-1504) Microsoft Corporation C:\Windows\system32\drivers\dxgmms1.sys

halmacpi.dll halmacpi.dll+25a20 0x81216000 0x8126b000 0x00055000 0x5087515f 23/10/2012 23:24:31 Microsoft® Windows® Operating System Hardware Abstraction Layer DLL 6.2.9200.16442 (win8_gdr.121023-1503) Microsoft Corporation C:\Windows\system32\halmacpi.dll

ntoskrnl.exe ntoskrnl.exe+dc3a9 0x8126b000 0x817fc000 0x00591000 0x513809e807/03/2013 00:30:48 Microsoft® Windows® Operating System NT Kernel & System 6.2.9200.16551 (win8_gdr.130306-1502) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe

nvlddmkm.sys nvlddmkm.sys+677d7 0x92413000 0x92cba000 0x008a7000 0x51427ad9 14/03/2013 22:35:21 NVIDIA Windows Kernel Mode Driver, Version 314.22 NVIDIA Windows Kernel Mode Driver, Version 314.22 9.18.13.1422 NVIDIA Corporation C:\Windows\system32\drivers\nvlddmkm.sys

pci.sys pci.sys+d206 0x8b13a000 0x8b16c000 0x00032000 0x5010acc2 25/07/2012 23:34:42 Sistema Operacional Microsoft® Windows® Enumerador NT Plug and Play PCI 6.2.9200.16384 (win8_rtm.120725-1247) Microsoft Corporation C:\Windows\system32\drivers\pci.sys

Neste caso, acho que deva ser um problema do Windows 8 , algo relacionado DRIVES incompatíveis com um de nossos HADWARES.

Sei lá já não sei o que o pensar mesmo, acho que como melhor solução ou comprar uma máquina nova ou voltar a instalar o Windows 7.

Estranho que também, no próprio Windows 7 começou tela azul também, pode ser problema de hardware mesmo.

Bom de qualquer forma se você conseguiu resolver nos avise.

Sucesso.