meu pc tem dado tela azul, geralmente quando jogo algum jogo

kelven1147 · 30 de novembro de 2023

o problema geralmente aparece com alguns minutos jogando

baixei o blue screen view e vi que se repetem dois tipos de crash:

Dump File : 112923-5250-01.dmp
Crash Time : 29/11/2023 20:25:07
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : ffffe28a`c9825028
Parameter 3 : 00000000`be200000
Parameter 4 : 00000000`00011152
Caused By Driver : PSHED.dll
Caused By Address : PSHED.dll+15b0
File Description : Platform Specific Hardware Error Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.19041.1 (WinBuild.160101.0800)
Processor : x64
Crash Address : ntoskrnl.exe+3fd730
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\112923-5250-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 19041
Dump File Size : 1,422,228
Dump File Time : 29/11/2023 20:25:41

e esse:

Dump File : 112923-5078-01.dmp
Crash Time : 29/11/2023 19:14:00
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff806`0da36106
Parameter 3 : fffff806`12289920
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3fd730
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+3fd730
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\112923-5078-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 19041
Dump File Size : 1,481,356
Dump File Time : 29/11/2023 19:14:38