Bluescreen

[thiago azevedo]

Boa noite, estou com um problema de Tela Azul da Morte aqui, notei que da erro no sistema quando rodo algo pessado, como jogos, as ultimas duas telas azuis foram no Starcraft II, segue o erro:

A problem has been detected and Windows has been shut down to prevent damage to your computer.

The problem seems to be caused by the following file: hal.dll

If this is the first time you've seen this stop error screen,

restart your computer. If this screen appears again, follow

these steps:

Check to make sure any new hardware or software is properly installed.

If this is a new installation, ask your hardware or software manufacturer

for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware

or software. Disable BIOS memory options such as caching or shadowing.

If you need to use safe mode to remove or disable components, restart

your computer, press F8 to select Advanced Startup Options, and then

select Safe Mode.

Technical Information:

*** STOP: 0x00000124 (0x0000000000000000, 0xfffffa8004e2f028, 0x00000000b2000000,

0x0000000000100402)

*** hal.dll - Address 0xfffff80002c28a3b base at 0xfffff80002c16000 DateStamp

0x4ce7c669

--------------------------- A outra tela azul ------------------------------

A problem has been detected and Windows has been shut down to prevent damage

to your computer.

The problem seems to be caused by the following file: hal.dll

If this is the first time you've seen this stop error screen,

restart your computer. If this screen appears again, follow

these steps:

Check to make sure any new hardware or software is properly installed.

If this is a new installation, ask your hardware or software manufacturer

for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware

or software. Disable BIOS memory options such as caching or shadowing.

If you need to use safe mode to remove or disable components, restart

your computer, press F8 to select Advanced Startup Options, and then

select Safe Mode.

Technical Information:

*** STOP: 0x00000124 (0x0000000000000000, 0xfffffa8002a68028, 0x00000000b2000000,

0x0000000000100402)

*** hal.dll - Address 0xfffff80003201a3b base at 0xfffff800031ef000 DateStamp

0x4ce7c669

--------------------------------------------------------------------------

O PC é novo, comprei na pichau esses dias, chegou essa semana.

Memória Corsair XMS3 4GB (2 x 2GB) DDR3 1600Mhz CMX4GX3M2A1600C9

Placa Mãe Asus P8H67-M EVO, LGA 1155, Intel H67, REVISÃO B3

HD Seagate Barracuda 1TB, 7200 RPM, 32MB Cache, SATA 6.0Gb/s, ST31000524AS

Fonte Antec Neo Eco 520W 520C ATX12V 2.3 / EPS12V, Certificado 80 PLUS, PFC Ativo

Processador Intel Core i5-2500 3.3Ghz 6MB L3 Cache LGA 1155 Quad-Core

Placa de Vídeo Sapphire Radeon HD6870 1GB 256-bit GDDR5 PCI Express 2.1 x16 100314-3L

Qualquer ajuda é bem vinda, obrigado.

[Deivid da Silva]

Boa tarde, thiago azevedo!

Através da mídia de instalação, faça a reparação do Sistema Operacional.

Outra alternativa é proceder com a Restauração do Sistema. Neste, selecione um ponto que anteceda às ocorrências da Tela Azul da Morte.

Também recomendo fortemente que atualize os drivers da Placa de Vídeo.

Boa sorte!