Tp-link AC1750 Archer C7 - Caindo conexão

Cleberfelau · 24 de janeiro de 2015

Boa noite,
Utilizo a netvirtua, e percebi que as vezes a conexão cai seguidamente, verifiquei o log do roteador que está ligado ao modem cisco 3928. Queria saber se essa obtenção de IP "Dynamic IP(DHCP Client) obtained an IP successfully" parece que acontece a cada 1h é normal na net? E se observando o log pode ser constatado algum problema na conexão.

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# Archer C7 System Log

# Time = 2014-01-01 2:38:25 9507s

# H-Ver = Archer C7 v2/v3 00000000 : S-Ver = 3.14.1 Build 140929 Rel.33293n

# L = 192.168.1.1 : M = 255.255.255.0

# W1 = DHCP : W = 191.191.8.165 : M = 255.255.252.0 : G = 191.191.8.1

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1st day 00:00:07 local_root=%s%s

INFO System started

1st day 00:00:11 DHCP INFO DHCPC Send DISCOVER with request ip 0 and unicast flag 0

1st day 00:00:11 DHCP NOTICE DHCP server started

1st day 00:00:11 SECURITY INFO PPTP Passthrough enabled

1st day 00:00:11 SECURITY INFO L2TP Passthrough enabled

1st day 00:00:11 SECURITY INFO IPSEC Passthrough enabled

1st day 00:00:11 SECURITY INFO FTP ALG enabled

1st day 00:00:11 SECURITY INFO TFTP ALG enabled

1st day 00:00:11 SECURITY INFO H323 ALG enabled

1st day 00:00:11 SECURITY INFO RTSP ALG enabled

1st day 00:00:11 SECURITY INFO SIP ALG enabled

1st day 00:00:13 DHCP INFO DHCPC Send DISCOVER with request ip 0 and unicast flag 0

1st day 00:00:15 DHCP INFO DHCPC Send DISCOVER with request ip 0 and unicast flag 0

1st day 00:00:19 DHCP INFO DHCPC Send DISCOVER with request ip 0 and unicast flag 1

1st day 00:00:21 DHCP INFO DHCPC Send DISCOVER with request ip 0 and unicast flag 1

1st day 00:00:23 DHCP INFO DHCPC DHCP Service unavailable, recv no OFFER

1st day 00:00:30 DHCP INFO DHCPS:Recv REQUEST from B8:C6:8E:32:82:1C

1st day 00:00:32 DHCP INFO DHCPS:Send ACK to 192.168.1.105

1st day 00:00:32 DHCP INFO DHCPS:Recv REQUEST from B8:C6:8E:32:82:1C

1st day 00:00:32 DHCP INFO DHCPS:Send ACK to 192.168.1.105

1st day 00:00:33 DHCP INFO DHCPS:Recv DISCOVER from 94:0C:6D:E0:18:1F

1st day 00:00:33 DHCP INFO DHCPC Send DISCOVER with request ip 0 and unicast flag 0

1st day 00:00:35 DHCP INFO DHCPS:Send OFFER with ip 192.168.1.100

1st day 00:00:35 DHCP INFO DHCPS:Recv REQUEST from EC:88:92:3E:F7:5D

1st day 00:00:35 DHCP INFO DHCPC Send DISCOVER with request ip 0 and unicast flag 0

1st day 00:00:35 DHCP INFO DHCPC Recv OFFER from server c0a86401 with ip c0a8640a

1st day 00:00:35 DHCP INFO DHCPC Send REQUEST to server c0a86401 with request ip c0a8640a

1st day 00:00:37 DHCP INFO DHCPS:Send ACK to 192.168.1.101

1st day 00:00:37 DHCP INFO DHCPS:Recv REQUEST from 94:0C:6D:E0:18:1F

1st day 00:00:37 DHCP INFO DHCPS:Send ACK to 192.168.1.100

1st day 00:00:37 DHCP INFO DHCPS:Recv DISCOVER from CC:3A:61:29:86:86

1st day 00:00:37 DHCP INFO DHCPC Recv ACK from server c0a86401 with ip c0a8640a lease time 30

1st day 00:00:37 DHCP INFO DHCPC:GET ip:c0a8640a mask:ffffff00 gateway:c0a86401 dns1:0 dns2:0 static route:0

1st day 00:00:37 DHCP NOTICE Dynamic IP(DHCP Client) obtained an IP successfully

1st day 00:00:38 DHCP INFO DHCPS:Send OFFER with ip 192.168.1.102

1st day 00:00:38 DHCP INFO DHCPS:Recv REQUEST from CC:3A:61:29:86:86

1st day 00:00:38 DHCP INFO DHCPS:Send ACK to 192.168.1.102

1st day 00:00:40 DHCP INFO DHCPC perform a DHCP renew

1st day 00:00:40 DHCP INFO DHCPC Send REQUEST to server c0a86401 with request ip c0a8640a

1st day 00:00:42 DHCP INFO DHCPC Recv ACK from server c0a86401 with ip c0a8640a lease time 30

1st day 00:00:42 DHCP INFO DHCPC:GET ip:c0a8640a mask:ffffff00 gateway:c0a86401 dns1:0 dns2:0 static route:0

1st day 00:00:42 DHCP NOTICE Dynamic IP(DHCP Client) obtained an IP successfully

1st day 00:00:55 DHCP INFO DHCPC Send REQUEST to server c0a86401 with request ip c0a8640a

1st day 00:00:56 DHCP INFO DHCPC Recv ACK from server c0a86401 with ip c0a8640a lease time 30

1st day 00:00:56 DHCP INFO DHCPC:GET ip:c0a8640a mask:ffffff00 gateway:c0a86401 dns1:0 dns2:0 static route:0

1st day 00:00:56 DHCP NOTICE Dynamic IP(DHCP Client) obtained an IP successfully

1st day 00:01:01 DHCP INFO DHCPS:Recv REQUEST from B4:B6:76:43:DE:6A

1st day 00:01:02 DHCP INFO DHCPS:Send ACK to 192.168.1.106

1st day 00:01:10 DHCP INFO DHCPC Send REQUEST to server c0a86401 with request ip c0a8640a

1st day 00:01:11 DHCP INFO DHCPC Recv ACK from server c0a86401 with ip c0a8640a lease time 30

1st day 00:01:11 DHCP INFO DHCPC:GET ip:c0a8640a mask:ffffff00 gateway:c0a86401 dns1:0 dns2:0 static route:0

1st day 00:01:11 DHCP NOTICE Dynamic IP(DHCP Client) obtained an IP successfully

1st day 00:01:25 DHCP INFO DHCPC Send REQUEST to server c0a86401 with request ip c0a8640a

1st day 00:01:30 DHCP INFO DHCPC Send REQUEST to server c0a86401 with request ip c0a8640a

1st day 00:01:33 DHCP INFO DHCPC Send REQUEST to server c0a86401 with request ip c0a8640a

1st day 00:01:34 DHCP INFO DHCPC Send REQUEST to server c0a86401 with request ip c0a8640a

1st day 00:01:36 DHCP INFO DHCPC Broadcast REQUEST with request ip c0a8640a

1st day 00:01:38 DHCP INFO DHCPC Broadcast REQUEST with request ip c0a8640a

1st day 00:01:39 DHCP INFO DHCPC Send DISCOVER with request ip C0A8640A and unicast flag 0

1st day 00:01:39 DHCP INFO DHCPC Recv OFFER from server bd044061 with ip bfbf08a5

1st day 00:01:39 DHCP INFO DHCPC Send REQUEST to server bd044061 with request ip bfbf08a5

1st day 00:01:40 DHCP INFO DHCPC Recv ACK from server bd044061 with ip bfbf08a5 lease time 7200

1st day 00:01:40 DHCP INFO DHCPC:GET ip:bfbf08a5 mask:fffffc00 gateway:bfbf0801 dns1:bd044061 dns2:bd044066 static route:0

1st day 00:01:40 DHCP NOTICE Dynamic IP(DHCP Client) obtained an IP successfully

1st day 00:12:43 DHCP INFO DHCPS:Recv REQUEST from 18:22:7E:1D:7B:1D

1st day 00:12:44 DHCP INFO DHCPS:Send ACK to 192.168.1.104

1st day 00:29:19 DHCP INFO DHCPS:Recv INFORM from 94:0C:6D:E0:18:1F

1st day 00:36:33 DHCP INFO DHCPS:Recv INFORM from 94:0C:6D:E0:18:1F

1st day 00:58:15 DHCP INFO DHCPS:Recv REQUEST from EC:88:92:3E:F7:5D

1st day 00:58:15 DHCP INFO DHCPS:Send ACK to 192.168.1.101

1st day 00:58:16 DHCP INFO DHCPS:Recv REQUEST from CC:3A:61:29:86:86

1st day 00:58:16 DHCP INFO DHCPS:Send ACK to 192.168.1.102

1st day 00:58:46 DHCP INFO DHCPS:Recv REQUEST from B8:C6:8E:32:82:1C

1st day 00:58:46 DHCP INFO DHCPS:Send ACK to 192.168.1.105

1st day 01:00:37 DHCP INFO DHCPS:Recv REQUEST from 94:0C:6D:E0:18:1F

1st day 01:00:37 DHCP INFO DHCPS:Send ACK to 192.168.1.100

1st day 01:01:02 DHCP INFO DHCPS:Recv REQUEST from B4:B6:76:43:DE:6A

1st day 01:01:02 DHCP INFO DHCPS:Send ACK to 192.168.1.106

1st day 01:01:39 DHCP INFO DHCPC Send REQUEST to server bd044061 with request ip bfbf08a5

1st day 01:01:40 DHCP INFO DHCPC Recv ACK from server bd044061 with ip bfbf08a5 lease time 7200

1st day 01:01:40 DHCP INFO DHCPC:GET ip:bfbf08a5 mask:fffffc00 gateway:bfbf0801 dns1:bd044061 dns2:bd044066 static route:0

1st day 01:01:40 DHCP NOTICE Dynamic IP(DHCP Client) obtained an IP successfully

1st day 01:10:19 DHCP INFO DHCPS:Recv REQUEST from 18:22:7E:1D:7B:1D

1st day 01:10:19 DHCP INFO DHCPS:Send ACK to 192.168.1.104

1st day 01:43:33 DHCP INFO DHCPS:Recv REQUEST from B8:C6:8E:32:82:1C

1st day 01:43:33 DHCP INFO DHCPS:Send ACK to 192.168.1.105

1st day 01:46:38 DHCP INFO DHCPS:Recv REQUEST from 18:22:7E:1D:7B:1D

1st day 01:46:38 DHCP INFO DHCPS:Send ACK to 192.168.1.104

1st day 01:55:54 DHCP INFO DHCPS:Recv REQUEST from CC:3A:61:29:86:86

1st day 01:55:54 DHCP INFO DHCPS:Send ACK to 192.168.1.102

1st day 02:00:36 DHCP INFO DHCPS:Recv REQUEST from 94:0C:6D:E0:18:1F

1st day 02:00:36 DHCP INFO DHCPS:Send ACK to 192.168.1.100

1st day 02:01:02 DHCP INFO DHCPS:Recv REQUEST from B4:B6:76:43:DE:6A

1st day 02:01:02 DHCP INFO DHCPS:Send ACK to 192.168.1.106

1st day 02:01:39 DHCP INFO DHCPC Send REQUEST to server bd044061 with request ip bfbf08a5

1st day 02:01:40 DHCP INFO DHCPC Recv ACK from server bd044061 with ip bfbf08a5 lease time 7200

1st day 02:01:40 DHCP INFO DHCPC:GET ip:bfbf08a5 mask:fffffc00 gateway:bfbf0801 dns1:bd044061 dns2:bd044066 static route:0

1st day 02:01:40 DHCP NOTICE Dynamic IP(DHCP Client) obtained an IP successfully

1st day 02:04:37 DHCP INFO DHCPS:Recv REQUEST from B8:C6:8E:32:82:1C

1st day 02:04:37 DHCP INFO DHCPS:Send ACK to 192.168.1.105

1st day 02:19:43 DHCP INFO DHCPS:Recv REQUEST from EC:88:92:3E:F7:5D

1st day 02:19:43 DHCP INFO DHCPS:Send ACK to 192.168.1.101

Véio do Rio · 24 de janeiro de 2015

2 sugestões: primeiro, ajuste o horário do seu roteador, pois só assim você vai poder correlacionar o problema com os logs gerados. Segundo, atualize o firmware do seu roteador, de acordo com a versão: http://www.tp-link.com/en/support/download/?model=Archer+C7

Espero ter ajudado.

Cleberfelau · 24 de janeiro de 2015

Oie Amigo, quanto ao horário desde que comprei já esta certo. E quanto ao firmware atualizei ontem a noite. Segue o log com ele atualizado!

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# Archer C7 System Log

# Time = 2014-01-01 3:00:02 10803s

# H-Ver = Archer C7 v2/v3 00000000 : S-Ver = 3.14.1 Build 141110 Rel.44276n

# L = 192.168.1.1 : M = 255.255.255.0

# W1 = DHCP : W = 191.191.8.165 : M = 255.255.252.0 : G = 191.191.8.1

####################################################################

1st day 00:00:07 local_root=%s%s

INFO System started

1st day 00:00:11 DHCP INFO DHCPC Send DISCOVER with request ip 0 and unicast flag 0

1st day 00:00:11 DHCP NOTICE DHCP server started

1st day 00:00:11 SECURITY INFO PPTP Passthrough enabled

1st day 00:00:11 SECURITY INFO L2TP Passthrough enabled

1st day 00:00:11 SECURITY INFO IPSEC Passthrough enabled

1st day 00:00:11 SECURITY INFO FTP ALG enabled

1st day 00:00:11 SECURITY INFO TFTP ALG enabled

1st day 00:00:12 SECURITY INFO H323 ALG enabled

1st day 00:00:12 SECURITY INFO RTSP ALG enabled

1st day 00:00:12 SECURITY INFO SIP ALG enabled

1st day 00:00:13 DHCP INFO DHCPC Send DISCOVER with request ip 0 and unicast flag 0

1st day 00:00:15 DHCP INFO DHCPC Send DISCOVER with request ip 0 and unicast flag 0

1st day 00:00:19 DHCP INFO DHCPC Send DISCOVER with request ip 0 and unicast flag 1

1st day 00:00:21 DHCP INFO DHCPC Send DISCOVER with request ip 0 and unicast flag 1

1st day 00:00:23 DHCP INFO DHCPC DHCP Service unavailable, recv no OFFER

1st day 00:00:33 DHCP INFO DHCPC Send DISCOVER with request ip 0 and unicast flag 0

1st day 00:00:33 DHCP INFO DHCPC Recv OFFER from server bd044061 with ip bfbf08a5

1st day 00:00:33 DHCP INFO DHCPC Send REQUEST to server bd044061 with request ip bfbf08a5

1st day 00:00:34 DHCP INFO DHCPC Recv ACK from server bd044061 with ip bfbf08a5 lease time 7200

1st day 00:00:34 DHCP INFO DHCPC:GET ip:bfbf08a5 mask:fffffc00 gateway:bfbf0801 dns1:bd044061 dns2:bd044066 static route:0

1st day 00:00:34 DHCP NOTICE Dynamic IP(DHCP Client) obtained an IP successfully

1st day 00:00:36 DHCP INFO DHCPS:Recv DISCOVER from BC:8C:CD:8D:7A:0F

1st day 00:00:37 DHCP WARNING DHCPS:lease host name not found

1st day 00:00:37 DHCP INFO DHCPS:Send OFFER with ip 192.168.1.100

1st day 00:00:37 DHCP INFO DHCPS:Recv REQUEST from BC:8C:CD:8D:7A:0F

1st day 00:00:37 DHCP INFO DHCPS:Send ACK to 192.168.1.100

1st day 00:00:40 DHCP INFO DHCPC perform a DHCP renew

1st day 00:00:40 DHCP INFO DHCPC Send REQUEST to server bd044061 with request ip bfbf08a5

1st day 00:00:41 DHCP INFO DHCPC Recv ACK from server bd044061 with ip bfbf08a5 lease time 7200

1st day 00:00:41 DHCP INFO DHCPC:GET ip:bfbf08a5 mask:fffffc00 gateway:bfbf0801 dns1:bd044061 dns2:bd044066 static route:0

1st day 00:00:41 DHCP NOTICE Dynamic IP(DHCP Client) obtained an IP successfully

1st day 00:00:41 DHCP INFO DHCPS:Recv REQUEST from EC:88:92:3E:F7:5D

1st day 00:00:42 DHCP INFO DHCPS:Send ACK to 192.168.1.101

1st day 00:01:11 DHCP INFO DHCPS:Recv REQUEST from B4:B6:76:43:DE:6A

1st day 00:01:12 DHCP INFO DHCPS:Send ACK to 192.168.1.106

1st day 00:01:47 DHCP INFO DHCPS:Recv REQUEST from 18:22:7E:1D:7B:1D

1st day 00:01:48 DHCP INFO DHCPS:Send ACK to 192.168.1.104

1st day 00:04:19 DHCP INFO DHCPS:Recv REQUEST from CC:3A:61:29:86:86

1st day 00:04:19 DHCP INFO DHCPS:REQUEST ip c0a80164 already reserved by BC:8C:CD:8D:7A:0F

1st day 00:04:19 DHCP INFO DHCPS:Send NAK

1st day 00:04:20 DHCP INFO DHCPS:Recv DISCOVER from CC:3A:61:29:86:86

1st day 00:04:21 DHCP INFO DHCPS:Send OFFER with ip 192.168.1.102

1st day 00:04:21 DHCP INFO DHCPS:Recv REQUEST from CC:3A:61:29:86:86

1st day 00:04:21 DHCP INFO DHCPS:Send ACK to 192.168.1.102

1st day 00:59:24 DHCP INFO DHCPS:Recv REQUEST from 18:22:7E:1D:7B:1D

1st day 00:59:24 DHCP INFO DHCPS:Send ACK to 192.168.1.104

1st day 01:00:37 DHCP INFO DHCPS:Recv REQUEST from BC:8C:CD:8D:7A:0F

1st day 01:00:37 DHCP INFO DHCPS:Send ACK to 192.168.1.100

1st day 01:00:40 DHCP INFO DHCPC Send REQUEST to server bd044061 with request ip bfbf08a5

1st day 01:00:41 DHCP INFO DHCPC Recv ACK from server bd044061 with ip bfbf08a5 lease time 7200

1st day 01:00:41 DHCP INFO DHCPC:GET ip:bfbf08a5 mask:fffffc00 gateway:bfbf0801 dns1:bd044061 dns2:bd044066 static route:0

1st day 01:00:41 DHCP NOTICE Dynamic IP(DHCP Client) obtained an IP successfully

1st day 01:01:11 DHCP INFO DHCPS:Recv REQUEST from B4:B6:76:43:DE:6A

1st day 01:01:11 DHCP INFO DHCPS:Send ACK to 192.168.1.106

1st day 01:02:15 DHCP INFO DHCPS:Recv REQUEST from CC:3A:61:29:86:86

1st day 01:02:15 DHCP INFO DHCPS:Send ACK to 192.168.1.102

1st day 01:36:22 DHCP INFO DHCPS:Recv DISCOVER from 94:0C:6D:E0:18:1F

1st day 01:36:23 DHCP INFO DHCPS:Send OFFER with ip 192.168.1.103

1st day 01:36:27 DHCP INFO DHCPS:Recv DISCOVER from 94:0C:6D:E0:18:1F

1st day 01:36:27 DHCP INFO DHCPS:Send OFFER with ip 192.168.1.103

1st day 01:36:34 DHCP INFO DHCPS:Recv DISCOVER from 94:0C:6D:E0:18:1F

1st day 01:36:34 DHCP INFO DHCPS:Send OFFER with ip 192.168.1.103

1st day 01:36:34 DHCP INFO DHCPS:Recv REQUEST from 94:0C:6D:E0:18:1F

1st day 01:36:34 DHCP INFO DHCPS:Send ACK to 192.168.1.103

1st day 01:42:22 DHCP INFO DHCPS:Recv INFORM from 94:0C:6D:E0:18:1F

1st day 01:57:01 DHCP INFO DHCPS:Recv REQUEST from 18:22:7E:1D:7B:1D

1st day 01:57:01 DHCP INFO DHCPS:Send ACK to 192.168.1.104

1st day 01:59:52 DHCP INFO DHCPS:Recv REQUEST from CC:3A:61:29:86:86

1st day 01:59:52 DHCP INFO DHCPS:Send ACK to 192.168.1.102

1st day 02:00:37 DHCP INFO DHCPS:Recv REQUEST from BC:8C:CD:8D:7A:0F

1st day 02:00:37 DHCP INFO DHCPS:Send ACK to 192.168.1.100

1st day 02:00:40 DHCP INFO DHCPC Send REQUEST to server bd044061 with request ip bfbf08a5

1st day 02:00:41 DHCP INFO DHCPC Recv ACK from server bd044061 with ip bfbf08a5 lease time 7200

1st day 02:00:41 DHCP INFO DHCPC:GET ip:bfbf08a5 mask:fffffc00 gateway:bfbf0801 dns1:bd044061 dns2:bd044066 static route:0

1st day 02:00:41 DHCP NOTICE Dynamic IP(DHCP Client) obtained an IP successfully

1st day 02:01:12 DHCP INFO DHCPS:Recv REQUEST from B4:B6:76:43:DE:6A

1st day 02:01:12 DHCP INFO DHCPS:Send ACK to 192.168.1.106

1st day 02:36:34 DHCP INFO DHCPS:Recv REQUEST from 94:0C:6D:E0:18:1F

1st day 02:36:34 DHCP INFO DHCPS:Send ACK to 192.168.1.103

1st day 02:53:15 DHCP INFO DHCPS:Recv DISCOVER from 94:0C:6D:E0:18:1F

1st day 02:53:15 DHCP INFO DHCPS:Send OFFER with ip 192.168.1.103

1st day 02:53:15 DHCP INFO DHCPS:Recv REQUEST from 94:0C:6D:E0:18:1F

1st day 02:53:15 DHCP INFO DHCPS:Send ACK to 192.168.1.103

1st day 02:54:38 DHCP INFO DHCPS:Recv REQUEST from 18:22:7E:1D:7B:1D

1st day 02:54:38 DHCP INFO DHCPS:Send ACK to 192.168.1.104

1st day 02:57:35 DHCP INFO DHCPS:Recv REQUEST from CC:3A:61:29:86:86

1st day 02:57:35 DHCP INFO DHCPS:Send ACK to 192.168.1.102

Acho ao desligar o horário mudou, ajustei agora de novo.

Véio do Rio · 24 de janeiro de 2015

Depois que atualizou, notou alguma queda na conexão, conforme relatado por você antes?

Cleberfelau · 24 de janeiro de 2015

As vezes sim, to conectado e para conexão, depois volta.

Véio do Rio · 24 de janeiro de 2015

As vezes sim, to conectado e para conexão, depois volta.

Seu cable modem está operando em modo bridge ou router? E o cabo que interliga o modem e o roteador, está ligado na porta WAN ou LAN do Archer C7?

Cleberfelau · 24 de janeiro de 2015

Meu modem está operando em bridge, e o cabo está ligado na porta wan do roteador.

Véio do Rio · 24 de janeiro de 2015

Olha que análise interessante, apesar de ter sido feita há muito tempo:

http://www.marceloeiras.com.br/dicas/virtua/

Eu acredito que essas quedas seja problema da operadora; se puder confirmar ligando o modem direto no PC, seria esclarecedor.

Cleberfelau · 24 de janeiro de 2015

Então fazem três semanas que trocaram meu modem porque reclamei das quedas, colocaram minha rede sob monitoramento por uma semana e para eles está tudo certo.

Véio do Rio · 24 de janeiro de 2015

Então fazem três semanas que trocaram meu modem porque reclamei das quedas, colocaram minha rede sob monitoramento por uma semana e para eles está tudo certo.

Esse papo de monitoramento é furado, as operadoras de cabo sempre contam essa história para iludir o cliente. Pra matar sua dúvida se o problema está no seu roteador, aconselho-o a testar com o modem conectado direto no PC, seo o roteador.

Pamonhão · 31 de março de 2020

Em 24/01/2015 às 12:54, velho do Rio disse:

Esse papo de monitoramento é furado, as operadoras de cabo sempre contam essa história para iludir o cliente. Pra matar sua dúvida se o problema está no seu roteador, aconselho-o a testar com o modem conectado direto no PC, seo o roteador.

Correto. O monitoramento não é feito em clientes banda larga, somente links dedicados tem monitoramento 24horas, é uma pena que isso muitas das vezes não é explicado aos assinantes.